PODS® Reviews
Very happy with pods and service. Only thing I would have liked is for someone to personally come to the house an give use a better idea how many or how big the pods we needed. Had to change from a 7 ft container to a 16 ft at last minute. Thank goodness we do other wise we wouldn't have had enough room.
It was fine. This move was a bit different than most in that I was not sure of my exact move-to address and when I would be unpacking. The services worked well for my needs. I was frustrated in the limited availability for pick-up and drop-off for the PODS container. Additionally, I could not get a 3 hr delivery window until 6 pm the evening before moving day. This resulted in challenges with scheduling movers. Overall a minor inconvenience, but the container was delivered at 6am and movers arrived at 4pm. Having the ability to schedule a 3 hr window 24 hrs out or even by 3pm the day before would resolve this issue.
It was great working with pods. The only complaint I have is that as a customer you are unable to schedule the time when your pod is delivered and picked up. You aren't notified until the evening prior when the pod will be delivered/picked up and they only give you a 3 hour window. This made things very difficult for us to be able to hire movers at the appropriate time.
PODS is a good company, very good communicators about where the POD is at all times. The container itself was sturdy and well built. I can't comment yet on long-term storage, as I am currently still storing with them, but so far so good. Not the big expense that many people were complaining about with PODS.
