PODS® Reviews
I had a great experience with PODS. We used 2 PODS. We loaded the first ourselves (which allowed us to have more room in the house and garage for packing). We used a HireAHelper that they recommended to load the second and to unload in the new house. They were flexible in pick up and delivery time. Everything arrived on time and in good shape.
They were great. They explained all costs up front. They delivered the POD on time and picked it up on time. They are communicating with me to understand delivery times to my new home. We pack it tight. Make sure you understand exactly what you are shipping. You may need more than one POD. Are's was 16x8.
PODS was very professional and always on time. I moved from Texas to SC into a house that needed about 3 weeks of updating, ...floors, etc so this system worked out perfectly for me. I was able to leave my furniture in the POD for 2 weeks after it arrived to get the floors done. Perfect otherwise I would have to load in Texas, move it all to SC, unload into a storage unit, the re-load and move it into my house. Recommend service.
originally hired mayflower, but there was an issue with the drop off and pick up aspect, so i needed a container quick. PODS was available when i needed it. they also turned out to be over $500 cheaper. everything went smooth. if i move cross country again, PODS will be the first i call, not the last
THE POD GUY CAME AND IN FACT TOLD ME ABOUT MISSING EYES , WHAT DID I KNOW , I'M A GIRL SO WHEN THE PACKERS CAME THEY TOLD ME THEY NEEDED EYES TO TIE UP MY STUFF ,OHHHH THAT'S WHAT THE POD GUY MEANT, SO I HAD TO RUN AND BUY SOME... THE POD SHOULD NEVER HAVE BEEN DELIVERED TO MY HOME WITH MISSING PARTS NEEDED FOR MOVING , LET ALONE THE POD GUY POINTING THEM OUT!!!! OTHER THEN THAT IT WAS OK.
First, the driver who delivered my POD informed me that the POD would occupy two (2) parking spaces once placed, not the one (1) that was indicated by the person to whom I spoke on the phone when I set up delivery. This was an inconvenience to others at my apartment complex, and it would have been helpful to know this in advance. Then, the recommended POD was not large enough to hold my household goods. I had to give away and leave many items behind at the apartment because the POD was packed tight and I had no way to move the remainder of the items on short notice. The packers/loaders informed me, and having since spoken to other POD users myself, I discovered that this underestimation of space is a common situation. This is really unacceptable customer service. It seems to me that on two such important points, the sales team needs to be better informed of the logistics of the POD process and the packing needs of the customer. While the ability to pack and move your goods at your own convenience is extremely helpful, I found the necessity to dispose of so many of my possessions very distressful. To leave behind well over $1000 worth of goods in replacement value during an already stressful time such as moving to a new state, was unnecessary. Knowing what I now know, I might consider using PODs again for general convenience, but I would increase the size recommended and be aware that two parking spaces are required for the duration it is parked at your location.
