The POD system worked well for my move. The only problem was estimating how big or how many PODs that I needed. Every driver that we met was terrific, talented and flexible!

Lots (6,000+) of books and other household stuff. All tightly loaded and packed securely by the crew.

Everything was great

PODS, items in storage. So far so good.

I'd use the same combination if the need arises in the future

Awesome - Delivered as promised. Picked up as promised! Will use again

PODS was an easy way to move across country for our family.

Overall pods was fine, but they need to seriously work on there customer service when you call on the phone. May look into other companies on our next move.

Overall pods delievered on time, but there customer service is terrible and the price seems to constantly change. Not sure if we will use them again or look else where.

See comments regarding SFL office staff..communications& timely updates/status of unloading crew

Good move so far, Pod gets delivered Ina week from now.

Professional and in time

I would use PODS again. Loading at my leisure was a big plus.

Excellent service and delivery.!

Haven't actually moved yet. Just packed the container.

PODS delivered their container on time when they said. The next day they picked it up on time.....interesting process the PODzilla. Only hiccup was the initial contact as the girl I spoke with seemed like she was new to the job (had to ask alot of questions to someone in the back ground) and ordered an EMPTY POD pickup the next day (instead of the full one for delivery to their storage area). This mistake was noticed by the gentleman I spoke with the night before to confirm delivery and pickup. PS- I was not moving, just putting furniture in storage for a few home upgrades

Polite and fast workers

The customer service for PODS was very easy to work with so far. The container was large enough for the items we determined we were storing until the final move, At this point this is an option I would consider using in any future move.

on time, no damage, fast.

So far, all excellent

Pretty good. Price and delivery were just as promised. Only snag was at advice of booking agent we only got one large pod which was not enough, so we were scrambling on the weekend for a uhaul to get the rest of belongings to our new destination.

Good service overall. My only complaint is that they didn't tell me until a couple weeks before my move that they would/could not deliver the POD to the building I was moving into in Chicago (and I only found this out because I was specifically checking into this). So, I had to hire a separate moving company at the last minute to unload my POD at the warehouse and truck my belongings to the building, at an added cost of $900. It was an unwelcome surprise.

The ordering process was super easy. Most account and order items can be handled online. Our experience was very good, especially when dealing with PODS online or through their 800 number. Our only issue was the POD was 3 hours late (past the 3 hour window) delivering without a phone call. I was stressed enough without having to worry about whether the unit would be delivered.

good work thank you for your awesome work

I have used PODS a few times and have always been very happy with them. This last move was really a bad experience with them.

Recommended by my son. Selected due to convenience for loading/unloading. Received quote and spoke to representative who was very patient and informative. POD arrived on time in clean and neat condition. Loaded today, on way to son's house with second POD to follow to our new home. All staff pleasant, cooperative, helpful and courteous. Thus far, a smooth experience. Will definitely recommend and use again.

Container was clean and strong. I would use them again. They were flexible with scheduling. All went well until delivery of the POD. Deliver was later than their window time and I had a crew waiting to unload. Driver didn't allow for traffic and then she drove under a tree and broke off a huge limb with the POD - twice before she figured it wouldn't work. Other than this driver, the experience was great, as was everyone with whom I worked. I would use them again.

We moved most of the furniture from our house to my son's house. PODS were beat up when they arrived. Floorboard attachments poked up into furniture. Load shifted contributing to significant damage to furniture.

Our experience with the pods was horrible. They delivered the pods with a delay of 4 days. They never told us where our container was even after their promised deadline of delivery. My wife and I had to go through days of trauma and anxiety about the whereabouts of our precious things. We also had to do last minute shopping for our travel right after as we had lost all confidence on them. No compensation offered as of yet from pods.

Great, just wish they were available on Wednesday.

Extremely surprised we only needed 2 pods. And we have over sized furniture (double pedestal dining room table, marble top credenza, marble top dresser & 2 night stands, king bed, etc)

Awesome, would highly recommend to anyone! It's really the only way to go, especially if you are in between residences. This way you don't have to pack and unpack twice!!!

The container was fine but the pick-up was problematic. The POD was delivered Th. am and was to be loaded and picked up on Fr. Th. pm I received an automated call that it would be picked up between 7.30-8.30 Fri. am. The loaders weren't even supposed to arrived until 9 am Fr.! I had already spoken with a POD's rep asking for a late afternoon pick-up on Fri. and was assured that would happen. It took two assertive follow-up calls to make it happen, adding to the already high level of stress a move causes.

Good--everything worked exactly as we expected. No damage to anything inside of the POD.

First time user of PODs and was skeptical due to lack of trust that is projected by their phone representatives. However, they did end up meeting my needs and POD was delivered and picked up as requested.

I had more PODS space than I needed. It was less expensive to keep what I had and move a minimally filled POD than return it and get a smaller one - delivery charges eat you up. Too much POD was what PODS "sold" me.

Very convenient. Would definitely use again.

PODS is an excellent way to move! They are prompt and respond immediately to any issues that may arise! I would definitely recommend them.

PODS is an excellent company to work with. Very highly recommended. My wife and I moved a 2-bedroom apartment from Denver, CO to Berkeley, CA. This was our first interstate move, and we struggled to decide on one of the myriad moving options available (U-Haul, van lines, sell/re-buy furniture). We ultimately decided we didn't want to drive a truck or deal with the hassle of selling furniture to save money. We contacted PODS and they set up the entire move in a friendly, 25-minute phone call. This included provisions to bag Denver municipal parking meters on a very busy street to allow container delivery. I did not need to contact them again to work out details, and the price they quoted me (approximately $2300) is exactly what they charged me. Our container was delivered, picked up, and re-delivered in Berkeley on-time with zero damage to contents. PODS also provided excellent customer service via a slick website that worked well on an iPhone. I was also able to engage loading/unloading services easily via iPhone through their website. Happy.

all in all, I would use them again and recommend both services highly.

Great Service and although more expensive than driving a UHAUL, worth just being to get in the car and go!

A great way to move if you have someone load it for you. They were on time and helpful. It is tough to reach them on the phone but the email confirmations and phone calls to me here very helpful. We saved almost $28,000 by using Pods and Tulsa Moving Pros. The biggest surprise was not one single thing was scratched or broken. WELL DONE! My wife was right again. It must be a woman thing. LOL.

Very well organized great communications. Outstanding operation timely, undersold over performed

Elite Movers were FANTASTIC!

PODS was awesome!!! Easy to book, arrived as scheduled. No damage to property ( so far lol still unpacking) All employees ( drivers and schedulers) were polite helpful and good at their jobs

My rating is only a 4 because I haven't had my pods re-delivered yet, so we haven't completed service. However, the ease of use, the customer service and the professionalism of the drivers has so for been excellent.

I was satisfied with the service we received from the PODS.COM company.

The entire POD experience was smooth and orderly. The PODS being on ground level saves tons of work. By using the PODS for storage we saved even more work... we didn't have handle everything twice.