PODS® Reviews
We used the POD services to bring us a container so that we could load our belongings in South Carolina and store them until the end of February. Then the POD was delivered to our new home in Delaware and after we emptied it, they came and picked it up. All of this procedure went very smoothly and the POD people made it as painless as possible for us. Everything was done exactly as planned and we would definitely use them again.
We rented our PODS to store our stuff while our house was being built. While they did show up when they were supposed to, both initial and final delivery - there were billing issues along the way. We also signed up for a deal that gave us free delivery with a 3 month minimum - that seemed to get forgotten when we got our final delivery (although they corrected it). Our belongings also seemed to have acquired a strange patina on them - not sure of the conditions of the warehouse and if this was the cause.
Flawless from start to finish. They were accommodating when I requested a schedule change. The drivers called ahead and enroute and were personable and professional. My only issue was that I should have gotten a larger container. A 3 bedroom home would NOT fit a 16' container as was my understanding.
Move Details: -600 sq ft apt -City location -300 Miles (Seattle to Portland) -Hired a loading crew -All packing done beforehand -2 man crew -3 hours total POD was delivered on the dated requested. The driver was in consistent contact prior to the delivery. The POD required a substantial amount of room. We purchased road blocks (Do not park signs). I would recommend a 3 day delivery, load & pick up window. On the third day the POD driver was also very good about managing our time expectation. POD was picked up and delivered to storage.
The driver arrived within the time frame. He was very courteous and helpful with information about the Pod container. The container was in great condition. He showed me how to close the door and put on the padlock. Whenever dealing with customer service they were always helpful and very courteous. Would recommend.
