PODS® Reviews
Pods company is a great choice, this is the second time I have used them and would use them again without hesitation. I rented 4 PODS, three 18 foot and one 7 foot and they delivered the PODS on-time and picked up on-time, then transported them 780 miles from Florida to North Carolina. I had to change my delivery and pickup schedule a few times and their customer service was extremely helpful. PODS was the only way to move for me, I was able to take my time packing & unpacking. I was also able to plan which PODS I wanted stored and which ones I wanted delivered over a three week period and the order in which they were delivered. For me PODS was the best way to move, I had complete control of packing and unpacking at my own pace. Good job PODS!
PODS was very helpful and the group in McKinney were awesome. They communicated well and found solutions to any schedule problems that occurred. Originally I was told 2 containers would fit in my drive way however that did not work out so I had to schedule two different dates which was unexpected. Had to work out new scheduled with packers too. Overall though turned out to be a good experience and would recommend.
PODS was a lifesaver. I don't know what our move would have been like without them. We sold our house and weren't sure where we would be moving to. We were able to move all our belongings to PODS and have them stored for 4 months until we found our new home in another state. The pickup and delivery experience was painless and our belongings arrived in perfect condition.
PODS customer service was very good. The call centre staff were knowledgeable and helpful. We had a bit of an issue trying to tie down the delivery time because of parking restrictions on our street, but all turned out well in the end. The delivery drivers were both very efficient, especially with their Godzilla device!
I used a POD to move from Pennsylvania to Florida. The container did a good job keeping the elements out. The drivers were helpful and friendly. It took 10 days for my container to arrive which included 2 weekends and Memorial Day. I think this was a little on the slow side, but all my stuff arrived the undamaged and appeared the same as I packed it which I was very pleased to see. They gave me three hour windows for both delivery and pick up and arrived towards the beginning of the window each time which was also appreciated. All in all it was a good experience.
PODS should inform the customers that some areas are only serviced sporadically. Because Clarksville area is only serviced on Tuesday and Thursday, I had to change my departure date to accommodate PODS around their schedule, not mine. Then, again because they only service Clarksville 2 days a week, the empty unit has been in my driveway for more than 10 days.
First part meaning container delivery, movers and container pick up was great. I was extremely impressed with the entire process: timely, effective, no mess. The problem occured with my container delivery to my new place. I was given wrong information about delivery requirement, then one hour into waiting for the container I was contacted by the rudest person ever telling me the delivery was rescheduled in two days which was unaccetable for me. Eventually she managed to reschedule the delivery for the following day but there was no apology for her initial behaviour. If not for her, I'd recommend PODS wholeheartedly.