The entire POD experience was smooth and orderly. The PODS being on ground level saves tons of work. By using the PODS for storage we saved even more work... we didn't have handle everything twice.

Make sure you get ALL info from PODS. They told us to call a week before we needed the PODS dropped off at our new residence, which we did, except they couldn't get the pods to us till 2 days after the set we needed. Same goes for when they are picking up the empty PODS after unloading. I called them the same day they dropped off the pods because we finished unloading, and the earliest date they could pick them up was 2 weeks later!! Unexceptable! I can't have 2 pods sitting in my townhouse community taking up parking spaces for 2 weeks. Just be sure to get acurate info from PODS when scheduling

Won't use this service again

Very efficient and accommodating service

PODS was the right solution for our needs. We had to pack up our home in CT store our belongings for about 6 weeks before moving into our new apartment in DC. PODS allowed for this store and move combo - which was great. I also liked having the POD at our home for a full two weeks, so we could load items at our convenience. A few boxes here and there is a lot easier than all dozens of them in one day! The POD handle was slightly out of wack, which made us nervous to get in and out, but overall would rate it as a very positive experience. Our items arrived on time, with no tampering, and no water/weather damage - so what more can you ask for! Thanks.

Excellent workers. Timely, friendly, professional and very hard-working. Exceeded my expectations. Hire with confidence. Thanks guys...you're the BEST!

Less square footage than my house but it's good for time.

POD they were very easy. They showed up on time and were at our destination on time which was most important. Thanks for a easy move!

The two men assigned to assist us in moving were excellent, they listened to what we required of them and executed perfectly. I would highly recommend your services and have nothing but good things to report.

PODS is a great operation particularly if you have to stage your move in segments. They are courteous and responsive. Sometimes we needed to verify and/or check that agreed-upon changes had actually been implemented in the system. But the representatives were always positive and eager to assist.

PODS is terrible. I would never use or recommended them again. I'm not going to focus on negative experiences so I'll leave it at that. Hire someone else.

Overall a good experience. I had a long distance move to NYC and this was the easiest and most cost effective method for me. I had two Pods delivered to fill, but I managed to fit everything in one 16' which saved me a lot of money. For my NYC apartment I needed a very specific move in date and time, and many van lines charged extra for that. My Pod was a couple of hours late for delivery in NYC but that was a very minor issue. I was happy with the customer service.

The move went well with no casualties. The timing was as arranged; no hidden fees. The paperwork seemed excessive in amount and was overly one-sided. Fortunately, there were no problems. I would use them again.

PODS was convenient and reasonably priced.

I only utilized one PODs container. It was the 16 footer. In retrospect I should have asked for two containers, because only half of the house hold items fit it. However, I should have thrown a lot of junk away and I probably would have been fine. I went with Budget Rentals to handle the rest of my items, as they were the most economical solution at the time (UHAUL's pricing was outrageous). I spent an additional $700 for a 16' moving truck and gas. PODs was great because it saved me the hastle of having to make multiple trips and when the time came for me to unload they dropped it right at the house. PODs seems to be a great answer for long distance moving (both fiscally and logistically), but ensure that you have enough PODs!

very satisfied thank you

The POD container was the best choice of system for my specific move. The container was delivered on time and picked up on time. I had a single car driveway and there was minimal damage to the lawn.

What a stressful experience. Went with PODS because they promised they would take care of the street parking permits required by the city. They did not-- we spoke to the city and they told us an application had never even been filed-- and thus PODS canceled our POD delivery. We had called twice the day before delivery and three times on the delivery date to ensure that precise thing didn't happen. Supervisor promised to follow up with us personally and didn't. Only reasons we rated them average and not worse is that their customer service is universally exemplary, their driver was great, and they did try to make up for their delivery error by offering us another date before our lease was up.

Pods were great. Just beware that they do not pro rate months so you could be expected to pay for a whole month even if you only use it for a week.

It was okay. Billing was a nightmare but they resolved it. It was supposed to be climate controlled but keyboard and some plastics melted a bit from humidity. I would use them again but now that we know the process would do it differently.

Both young men who came to move our furniture were on time, polite and efficient. They were prepared for the job and kept me updated on everything that they were doing during the move. They treated all of our belongings with respect and took the time to make sure that everything that needed moving blankets had them. Yes, we plan on using them again.

All went well.I am happy. thank you very much

Excellent customer service

Very happy with entire transaction.

Pod service works great if you need to store stuff for awhile, did not know where we would end up and they were very friendly and helpful, after a year in storage all our stuff was in great shape. It barely shifted in transport, was dry clean and pest free.

I thought PODS would be convenient but customer service was very disappointing. My POD arrived 2 days late and was picked up one day late. During the delay, I was unable to speak with anyone directly and had to go through the national customer service phone line (i.e.- wait on hold for at least 15 minutes each call and reexplain my problem countless times) speak with anyone. There seemed to be no accountability.

PODS is okay. Very busy during the summer so be prepared to wait for your items.

POD is far and away the best experience I've had with moving: clear terms and charges, responsive highly professional WEB and Phone service/support, provides great options, and Fernando, the driver who delivered and picked-up the POD, was amazing, handling a very challenging location with ease.

Great experience. No problems.

The pod on our property has been extremely useful during construction of our house extension

Would use them again

Good communication regarding POD delivery and pickup. Timely delivery and pickup.

Everything about PODS was EXCELLENT!

Cost not much less than a full service moving company. But. more reliable, punctual and most of all, no moving items between truck an warehouse then back on truck where most of the damage, loss or theft happens.

All went smoothly and perfectly. No hitches.

Our loaders were on time, and very professional. Very friendly and worked hard and fast. It was a pleasure working with them

PODS was pricier than I hoped but convenient. Would be nice to be able to reserve a specific time for drop-off and pick-up, or at least get more than a day's notice. Very happy overall.

Great job by Dre and Sam of Henry Moving!

Good. Great concept.

I used PODS. The customer service was excellent. They drivers were very nice. I hired people to load the POD for me and Pack Smart to unload it. I used professional movers before, but I will never do that again. It was half the cost of professional movers. If I ever move again, I will use PODS. Highly recommended. Matter of fact, I wouldn't mind working for them.

Max B. from PODS was awesome and responded to any need I had at any time. I would highly recommend the use of the PODS service.

Needed a little more space in the pod.

Simple and effective

Excellent - very prompt delivery and clean service

Very good service. Only downside - when I called to schedule the final pickup, they said it would be almost 2 weeks!

Convenient and the 16' POD held way more stuff than we imagined. It helped that we had an excellent loader, pay extra to have outside assistance loading the POD.

I waited to write this review until I saw the condition of my items once the Pod was delivered. I am pleased to report that everything arrived in great shape. George and Jamal were my 2 movers and they were very efficient in loading my items securely in the Pod. It did take longer than expected to load, but I was ok paying the extra time as I did not want them to rush through the loading process. I would highly recommend using them in to anyone else needing help moving and loading a Pod!

Using PODS was a great way to move. It allowed us to pack and load over a few weeks. We had to store our PODS containers for about a week and using the PODS containers was an affordable way to do that. The drivers were very helpful and experienced. The only reason that I'm not rating this service as "excellent" is that the containers were not delivered or picked up in the ETA window and I wished that there was a way to request a specific time for pick up (or even an AM or PM pick up). Overall, I would recommend PODS.