ABF Relocube® Reviews
The cubes were dropped off at our origination location during the designated time frame. The driver was careful in placing the cubes and made sure the placement was the best for our location. Transporting the cubes in a timely fashion went well and the cubes actually arrived earlier than the estimated time we were told.
I have not received my belongings yet but up until now everything has gone smoothly and they’ve been very accommodating. Jacob dropped off my cubes and was very professional and helpful. I am moving across the country and UPack will be holding my belongings in storage for at least a month while I stay with friends and look for a new place.
I must have called the company a half dozen times due to complications with moving logistics in my city. I also had to last minute change the loading location and add an additional cube. Upack was so understanding and helped me make all changes necessary. Moving cross country felt daunting but they have made it very easy.
I was able to fit so much more than I ever thought possible in two cubes. The cubes arrived right on time and they were picked up right on time. Having the ability to control when the cubes arrived at my house and when they would be deposited at in my new driveway was the key to completing a successful move from Vermont to Maryland.
We were so surprised by how much movers were able to fit into each Relocation Cube. We even had room left over in the 4th cube to bring some things we'd thought we'd need to leave behind. Cube delivery and pickup was very easy, and 4 cubes fit easily on our driveway. We chose this option in part b/c we needed storage until we found new housing, and this was a great solution for moving + storage!
The driver was absolutely polite and professional and was extremely helpful in showing the truck features and discussing pick-up and scheduling. Drop off and pick up fit right in with our needs and transportation timeline is flexible to help us take a lot of stress out of rushing to out of state location. All the cargo is safe and secure and in great hands.
The relocube is great for boxes and other items but do not recommend it for furniture. We only moved two pieces of furniture (IKEA shelving unit and a brand new filing cabinet with outlets and a metal supported shelve). Both of these items broke into many pieces during our move and are not usable. We secured all items with bungee cords and were told to pack high. We packed every inch of this cube very tightly and it was secured before pickup. Bungee cords did not do the trick for the jostling the cube endured during the ride. A few other boxes were smashed and a few other broken items occurred as well.
What I got will work, but I had some issues. I was specifically told "a 10 foot trailer" and instead got a 28 foot trailer which wouldn't fit in a convenient place. The inside was splintering, and the trailer didn't have handholds to climb in or a way to keep the doors open while loading. If I weren't on a tight schedule, I would have arranged another company after what showed up to my door.
I found UPACK staff, when we first called to reserve the pod, very helpful and professional. Staff delivering and dropping off on both sides of the move were polite and professional as well, and the pod arrived earlier than expected at our new place. This was our second time using this service and they were great again. Highly recommend this service for long distance moves!