The cube was dropped off the day we were expecting it. We were able to load all of our things (although it was a bit tight) into the cube. The cube was meant to be picked up on a Monday so that it could make it to SF on time, however they pushed back the pick-up date until Wednesday. We were nervous about it arriving on time (as we had city permits secured for a specific date), but it arrived the morning we were expecting it. No trouble getting the permits or the pod where we needed it to be. It was perfect for our relocation from NY to CA! Would definitely use this company again!!

This is my 2nd time using ABF/Upack relocube. I absolutely LOVE using this company and have had amazing customer service each and every time. The team is very responsive via emails and the terminal ABS teams are outstanding! Cannot boast enough just how amazing this service is compared to others. Tom in Orange is a total pro at dropping off and picking up the cubes, and Suzanne is a rockstar and truly an angel. You can rest easy that this company and the affiliates that they use are going to take very good care of you and your things.

Everything went without a problem. On-time. No obvious damage to property. On-time with drop off and pick-up.

It was a case of terrible communications skills on the part of just about everybody. From the guy who dropped off the pods who said we probably would be able to set up our delivery for a Friday, but that's when the pods arrived in town. With no way to reach anybody to set-up a delivery, it's now five business days into this and we only know that the pods are supposed to be here sometime between 8:00 am and 8:00 pm. This makes it impossible for me to schedule the unloading crew until Tuesday morning. I have had to take off two extra days from work, so not only has this been a bad experience, it will end up costing me 1.5 times what I actually paid Upack. This company does not have its act together regarding moving peoples' belongings from place to place. Next time, I'm using somebody else. Pods would have been cheaper, less stressful, and less costly in the long run.

Great company. On time and staff was professional. Process easy and straight forward. Very cost effective way to move.

The truck was delivered without a ramp to load my furniture. Imagine having to load everything on to the trailer that sits 5 ft off the ground. We had to manually lift a piano and it took four men.

I've used this company before. We used a large trailer. They drop it off, you fill it, they pick it up and take it to your new location. Its important to pack you own stuff well so that it does not get damaged on the trip. We wrapped our furniture in blankets as well as shrink wrap. Boxes need to be sturdy, especially if on the bottom of the pile. By doing some or all of the packing or loading yourself, you spend less on the move. The large trailer comes with a ramp, so be ready to work with that as you load or unload. The trailer floor is about 4 feet off the ground. We hired loaders for most of the heavy lifting, but also did some of the work ourselves. When you learn which phone numbers to use for what, you can get all your questions answered and handle the details.

I highly recommend ABF UPack for your moving needs. Their customer service is very professional and easy to get in touch with, answered all of my questions and were very helpful.

My only complaint is that the pods are small. Or maybe I just have too much stuff. But I ended up having to order 2 additional pods during the move because my house contents (NO furniture) wouldn't fit into the 2 originally delivered pods.

They made the process as painless as possible (for moving across the country) and will definitely use them if I ever have to move again.

ABF was prompt on the delivery of the unit both at the origin location and the destination location. Both locations were also in constant contact during their respective legs of the journey. While some items did get damaged in transit that is no fault of ABF and is a reminder that if your items are not secured properly then you never know what can happen. I would gladly use their service again for a long distance move as the container was well constructed and they do not force you to pay storage fees if you do not need them.

Transportation worked out perfectly. Even thought it’s not the cheapest option out there, I went with Relocube because I was on a really strict/fast timeline for my move and it transported my pod from East Coast to West Coast about 5 days faster than other competitors. It’s also a metal container rather than plywood/rain, which helped out a lot when thunderstorms were happening when I was packing! The ABF folks on both sides of the country were super friendly and efficient when delivering the cube. Would definitely use them again.

Great job, delivered and picked up as promised.

UPack was fine aside from the mixed stories I got from their Sales folks. The first told me the units were airtight, leak-proof and stored in a warehouse between moves. Once the units arrived, I called and asked where the warehouse was located only to learn they don't use a warehouse. They store the cubes in an uncovered lot they own. When we unpacked, one of the cubes had leaked and we lost one piece of furniture due to mold. I'm guessing that one cube was damaged. ABF was good to work with aside from a staff member at the Savannah ,location who was quite rude. Diane and her team in Atlanta were amazing on the delivery side! They were kind, professional and caring. THANK YOU!

I had never heard of UPack before our move. We initially booked with PODS but they screwed up the scheduling and couldn't drop off or pick up when we needed. I called UPack and they were able to get us containers on super short notice and pick them up the next day. 2 Relocubes ended up being the perfect amount of space and they were able to drop them right in front of our door in the busy NYC street where we moved. I'm very happy with how everything went. Would definitely recommend UPack!

Wonderful customer service, very polite and professional. Relo-cubes very clean and in good condition. Would definitely use again and recommend.

ABF was absolutely outstanding. ABF clearly communicated pickup and delivery instructions oh, and they also updated me on the progress of my shipment. What's also great is the drivers are unionized, these guys are professionals.

The container was dropped off in a timely fashion. I was told by both the central dispatcher and the driver that I should call for pick up as soon as I knew when I'd be done and that pickup would be the same day. When I did this, the local dispatcher insisted that he needed 24 hours notice so that pickup would be the following day. I had specifically hired movers to load the container the day after drop off so that my belongings would not be on the street overnight. Had I been informed correctly, this would have worked out. As it was, my loaded container spent the night on the street, but luckily nothing was stolen. The interior walls only attach every 2 feet, not every foot, but I was only charged for one of the two feet, which was good. What was NOT GOOD was that there are no straps in the truck to secure items. My shipment arrived looking like it had been through a blender. Be aware: you need an extra long lock to lock these containers which will be cut off by the shippers to load other transport into the container. Throw away lock. Drop off and pick up went smoothly. The driver made an extra effort to line the container up conveniently.

No complaints! Everything was done to my satisfaction, even the customer service when I had to have PODs held 5 days.

They moved my property quickly and had excellent customer service. I would use this company again.

The whole UPack experience was disappointing and not worth the money saved vs using PODS. The freight companies in Santa Maria, CA and Denver (ABF) did their best but I made over 15 phone calls to ensure everything was happening as promised. Seems UPack has trailers sitting with them and what starts out as one thing ends differently. It began in California with a huge trailer arriving instead of a pod, then it sits for 7 days. Then it took 10 days to get to CO because of 2 weekends but because it sat for 7 days in CA even though we were done in 2. Then in CO the big, high trailer pulled by a semi arrives without a ramp! Luckily the 2 Gentlehands movers we hired were amazing! When the price seems to good to be true it usually is, lesson learned the hard way...

Cost was $3013. for the entire 28 foot trailer. I am unable to submit this as it continues to ask me for the content of the trailer

The trailer showed up much sooner than expected but ABF held it for us and sent it to us when we called for it!

The delivery/truck drivers were very nice and helpful. The prior planning and explanation of the estimated time from the dispatch center was repetitively different. This made scheduling difficult.

Upack was the right choice for my move. The container was clean and easily accessible. Customer service answered all my questions and was one of the primary reasons I choose Upack and would use them again.

I had some bad information when getting quotes- the woman I had spoken to recommended waiting to place my reservation so it would be cheaper. It ended up costing us more than anticipated. Otherwise, it was a hassle-free experience. Some of the folks that I spoke with related to freight were kind of cranky, but the guy who dropped off the cube was super nice. Much cheaper than any other moving service we checked on, cube was as advertised.

Very cost efficient and easy process to setup and throughout the move

Very cost efficient and easy process to setup and throughout the move

Excellent job! Everyone has been very professional and kind. UPACK/ABF got all of my my belongs from Ohio to Texas in one piece and no drama.!! No surprise, you paid what you were quoted and that was that. Thank you so much!! Would definitely use them again if the need arises.

Nice customer service reps

Great service - lost a star due to lawn and driveway damage at pick up and delivery points.

all good. thank you.

They made a mistake on the and scheduled the wrong day for the helpers to unload my POD. I had to hire another group at the last minute.

Very pleased with this company. The cube was in good condition. Their service during booking, pick-up and drop off was excellent. I would highly recommend the company. I would use them again.

ABF Pack Relocube worked perfectly for the size and distance of my move. The cube was clean and ready to pack when it arrived. At all locations of the move they arrived on time and the employees performed there jobs professionally, safely, and quickly. My property arrived safely without damage. I would definitely use ABF again.

At first I was not happy with the customer service as someone initially cancelled my reservation and hung up on me, however, when I called the corporate office I was received by a very nice gentlemen named, I wish I could remember his name, anywho, he sorted out my issue and helped me get my POD, he was AWESOMUS! I would recommend this company as some staff takes a moment to sort out an issue and accommodate its customer. Thank you UPACK!

Marcus and Sam the dispatchers were awesome thank you for all your help

Cant say enough good things about ABF U Pack It. This is the second time I have used them and they are on time and the drivers are great. They make sure everything is explained when they drop off and pick up the units. Highly reccomend using them.

Very quick delivery to destination !

They didn't make the window for delivering the cube, 8-12; arrived about 12:45. If you are hiring helpers, plan for the day after delivery, especially since it gets dark early this time of year. Other than that, their customer service has been excellent and I recommend them.

Upack did a great job, arrived when they said they would arrive and were very prompt and communicated well. The drivers were friendly and helpful. There was no damage to my belongings. I would definitely use them in the future.

They were great. ABF Upack have been professional all the way, if I ever have the misfortune to move, I would use them again. We also used PODS. which has been less than awful. Our things from them still haven't arrived, due to a 'system error" on their part. Not my favorite company to say the least.

UPack was so easy to coordinate times, dates, and pricing. Everyone from customer service, dispatch, and the driver who dropped the trailer and picked up made the whole experience pleasant and less stressful. I chose this company because the service agent listened to my needs and responded quickly with coordinating efforts with dispatch. I would highly recommend ABF UPack!!!

I would have given them five starts if it hadn't been for water intrusion at the bulkhead of both containers. Ended up with several soggy and collapsed boxes.

We used ten feet of an ABF trailer IL to AZ. Everything arrived in perfect condition. Had tracking during its travels. Good price. On time performance. Would gladly use again

Dropped off and picked up on time. Adequate storage facilities.

I was relieved to find out that I could order a trailer packet myself have them hold it for me for a month and then deliver it to the front of my new hall. So if fission I didn’t have to do any of the driving. The local office in Tucson was so accommodating they drop the trailer off on a Friday and picked it up probably on Monday.

ABF dropped off & picked up on time at source and destination loacations. Friendly, professional, and polite people. Easy website to use, excellent tracking and text updates.