ABF Relocube® Reviews
The entire process was easy and painless. My only advice is that you really need to take account of what you'll be packing because it matters for how mnany containers you'll need. If you think you'll need 3 or more, your're better off getting the 28 foot trailer. They're more cost effective than the cubes. But this also depends on where your stuff is getting picked up and dropped off.
This second wave of four pods arrived in a few days longer than the first three, and these seemed to have been bumped around and handled much rougher. I was told the first delivery came mostly by train from PA to UT before being trucked to my city and then to the house. This load had been shaken a lot more and my assumption was the load was transported by multiple trucks before reaching me.
I really like working with ABF UPack. They were flexible with their dates and adjusting after I initially reserved them. They don't charge until they pick up the Relocubes, which I appreciate. Their drivers are also friendly and excellent at navigating narrow city streets with empty and loaded cubes. This is the second time I've used them, and I would not hesitate to use them again.
I was impressed with U-Packs organization, communication and timeliness. I was able to update and check my reservation online, I received emails, texts and phone calls with updates and they were one time in delivering the Cube. After reading horror story reviews, I felt like moving using U-Pack was a way to stay in control of the process including loading it and putting my own locks on the Cube.
upack provided plenty of time to have the things packed and i had the advantage of weekend which wasn't counted. They delivery was also made in the lowest duration day (done in 2 days though it was said it could be done 2-5 days) with no additional charge. the space calculator provided by them online gave good idea to identify if one relocube was good for the little things i had. Cost mentioned included all.
Highly recommend and will use again; Relocube was in excellent condition. Recommend significant cushioning under any wood furniture since vibration over distance affects the furniture - wish I had been warned. If you are moving to a TBD address, be sure to query ABF extensively to ensure Relocube gets delivered to optimum location. This cube ended up going form MA to PA to MA for a very small address change since it was out of the distribution zone. It ended up being delivered by a two truck that could have been used from the first location - very odd and added significant time to the delivery.
This option was the best solution for our downsizing move. Have moved household 9 times with pro moving Co.s & self move with that national orange colored truck rental Co. Met or exceeded expectations by delivering a third pod to my Colorado location a day earlier than promised when it became apparent that a third would be needed. Pods clean & inspire of snow on the pack out day, dry. Picked up as expected.Customer service was excellent & very accommodating. Delivered with awareness of how pod would need to be positioned for access & door width. (Smaller pad space than pickup point ) Will highly recommend to those with a DIY moving mindset, would use again. Chose based on equipment & pricing.
I moved during Hurricane Dorian and was thankful for the patience of the transportation company during all aspects of the move. I was moving to Miami and the transport company agreed to store my container at no extra cost while I made my way to Miami...a full week after Dorian left the Miami area! This was one less worry for me since I was already nervous about driving in the rain during the mountains of Kentucky!
ABF is a great way to move your items across the country. They parked a trailer in front of our home for a few days. We loaded it when it was convenient for us and we scheduled the time when they would come and pick the trailer up and move it across the country for us. They will drop it off at the front door of our new home so we can unpack it there. Simple. Convenient. Easy.
I chose UPack because the price was right. It was mostly fine; there's not really all that much you can mess up with picking something up, throwing it on a truck, storing it, and bringing it back. However, a couple of things were a struggle: First, but minor- I was away on a work trip when my ReloCube needed to be delivered, so I had given them a friend's contact information to call when they were about to deliver so she could point them to the right place. They called me instead, I didn't answer, and they left it at a less convenient drop off point. Not the biggest deal, but still annoying. However- on the other end, they delivered me the wrong ReloCube. Apparently the system (at least here in DC/MD) is that someone looks up your account and *hand-writes* the identifying number of your ReloCube at the top of your contract. The guy who delivered it did nothing wrong, as he found that one and brought it to me, but it was not my stuff and didn't match the number that was actually attached to my account. I had to wait around for an extra four hours while they solved the problem before I could go back to work. Again, frustrating, but overall my stuff still got there and mostly in one piece. I'm calling this average, so not sure what that says about me.