Was very pleased with the PODS - I felt secure knowing that everything would be exactly as it was when it was packed

So far everything has gone well, they were great with helping me figure out when to have pods delivered, where to place them and even the guy bringing it was awesome. I will say that their customer service representative, Victoria was not very understanding when I was upset that when I requested to have pods picked up before noon and the times given to me were 1115a-215p and 430p-730p. I had new people moving in at noon, she was basically "oh well, too bad...that's the time posted...and they have 110 deliveries to do" Why even give me the option to request an early time then pick latest time possible and cause me more stress??

I Would not use PODS again. Too many hidden costs. They just kept charging my credit card. I will say that The truck drivers were very polite

PODS did the job since I needed to store my belongings for about 3 weeks between moves. It was a bit of a hassle to only be able to have one at a time delivered, but that was due to the location of the new house and the space we have available to house something that large for a period of days.

This was one of the easiest cross country moves ever. PODS was great-they did an excellent job of keeping me informed on showing up exactly when they said they would. Everything arrived in perfect shape and on time!

Though they had a truck breakdown en route, causing a delay, they made up for it and managed to delay the delivery by only one day. Otherwise, they're a fine company.

The service was acceptable. I had to call multiple times to clarify certain aspects of the order which took a lot of time.

Extremely bad experience! Their 1-800 number gives you different prices depending on whom you call, their constant stream of bills is confusing and very dubious - obviously for a purpose, their representatives have no knowledge about their own procedures: different calls with different representatives always brings different answers, supervisors are not available or completely ineffective, there is no email-address where you can send complaints to, snail mail complaints in writing to their headquarters are not answered - a good advise: stay away from this company!

Due to the gap between sale of our former house and purchase of our new one, this was a must. Pods made it simple and easy for us. They were flexible and friendly. They also have these contraptions that pick up the pods that look like something from Star Wars ;) This ensured that our items were not jostled or sliding around in the containers. Very cool. Highly recommend.

For my situation where there was a big gap delay moving, it saved a huge hassle and expense. I put things in the pod over a week or two outside my house, they stored it, then I hired helpers to unpack it in an afternoon. Without PODS I would have had to pack a truck, unpack to storage, pack another truck then unpack to my house and spend a lot more money with movers. use your own lock so it's pretty much fort knox, seems like it was climate controlled as advertised as nothing seemed affected by heat/humidity after 8 months. They can drop the pod in a precise spot - impressive to watch. Kind of amazing this hasn't been around a lot longer. Also I didn't stack boxes very well yet nothing fell over... seems like they're good with how they treat your stuff.

So far so good with PODS. Great local contacts, prompt service. Let you know more at the other end.

Delivered and arrived within time frame promised. Thanks!

On time and professional

PODS was perfect for us. We only moved 2 rooms, were able to load the POD on our schedule, a list of recommended companies to help load and unload and a reasonable price. I would use them again.

PODS dropped grease on the driveway at the destination. They didn't tell me about it, so it got tracked into my house and on my carpets. Not a great way to start.

PODS was ok. Spent a lot of time waiting on them and they couldn't deliver two PODS at once which cost me more in the end

PODS fit the bill because we had 3 weeks between homes.

Great service and good PODS. Fit a 2700 sq ft home in 3 PODS. Getting picked up for one month storage shortly; drop off was timely and excellent.

My POD was good, but the company seems pretty unprofessional - I'd get an email saying I owed money, but my online account showed paid in full. When I called to confirm this email wasn't some phishing scam, the customer service person couldn't find my reservation, so they gave up and started trying to create an entirely new reservation before I hung up.

Good product and very well constructed, maintained and stored.

The move is not completed.

I thought cost was a little high, but service from POD handlers to customer service was good.

PODS SERVICE WAS GOOD.

We were happy with almost everything about our PODS experience. The only issue we had was with the pick-up time from our old home. The automated system called and informed me that they would be picking up between 12:45pm and 3:45pm. I was vacuuming the house before loading the vacuum into the PODS container and when I went outside to put it in at 11:30am, it was already gone.

PODS was convenient for what we needed and a good price. It was worth it to pay movers to unload it - I wish we had hired someone to load it, too.

Several items were not packed properly and were broken when we opened the pods here to be unloaded.

Carefree moving using pods and hiring help to unload.

PODS is a very easy company to work with. Good packing is the key, though. We had less-than-ideal help packing and things shifted around and had a bit of furniture damage. Not PODS fault.

The pod was delivered on time and placed correctly. The driver was helpful and agreeable. The only problem was that the pod was too small and did not hold all of my household goods. I had to hire a truck, have the left over goods loaded, drive it myself and rent additional storage.

So far, PODS have been very easy to deal with. They have been prompt and in a matter of a few minutes, they are done. It was easy and painless.

Was surprised when POD could not pick up the container on Wednesday? Condo Assoc. did not want it left for more than 48 hours. Well hopefully everything will work out for a scheduled pickup on Thursday to warehouse. Driver who droppeof was pleasant and professional.

The customer service was great, but the POD size they recommended was twice the size I needed, which was frustrating.

PODS did a good job of coordinating the drop off and pick up of 2 containers at my location.

POD was OK, they were great at the initial drop off, but to get them to pick up the empty container earlier then scheduled will not happen.

Extremely convenient and professional!

Good with the exception that the pod was not big enough for a three bedroom home .

We are always pleased with POD'S

The movers were terrific. The POD was dropped in our neighbors driveway and after much discussion with the local POD servicer, they came back and moved it to the right driveway. The only thing tough for me was to judge how much time it would take to pack and load. I scheduled 4 hours for packing and we only needed three. I scheduled 4 hours for loading and only needed two. However, the moving/packing company still charged me for the full hours, even though we didn't use them.

The PODS container was entirely too small! I relied on the PODS customer service to detail how may PODS we would need, they suggested one, so we only ordered one. On the day of our move, we were scrambling to rent other trucks etc to get all of our stuff to our final destination. PODS failed in properly assessing our needs. Other than that, the concept of a POD really is a fantastic idea. So my poor rating is based SOLEY on improper fact finding by PODS to recommend the appropriate number of PODs needed.

We had two PODS containers delivered at first and required a third. PODS was able to accommodate our request and had it delivered prior to the movers coming to pack the containers.

Excellent service from PODS. Overall, they did everything they said they would do! No complaints! Would definitely use them again.

very good except for ain improper pod placement

Excellent moving service. Much easier than having to drive cross country.

I would use Pods again.

We just moved 2 rooms plus household goods since we were downsizing. Originally had planned on using a regular moving company but changed our minds after reading horror stories that some people had. We packed our own goods and hired someone to load and unload the PODS. The big movers need to get a handle on what their contractors are doing.

PODS are always dependable.

The movers were three hours late everyday except one and on the last day they were two and a half hours late. Once they got to our house two workers were good and the third one was useless.

PODS was great. HIRE a Helper workers; two were good the other one poor. three hours late all three days we hired them