PODS® Reviews
i was really disappointed in the scheduling aspect of PODS. Because of availability, I had to take possession of the POD more than 10 days before I wanted it. Then there was a week delay from the time I called to have the full POD picked up until it actually was picked up. Then from that point I had to wait 13 days to receive my POD. I only moved 250 miles away! Other than the scheduling issues, I loved working with PODS.
Pods was the perfect choice for my situation. I had a local storage unit that was filled. Loading over 20 years of memories into a large pod, then relocating it to my current home the same day. After sorting for weeks, I added furniture and appliances for a final move to my new home. All this took 2 months to accomplish, but was well worth it in the end. Thanks pods
Always called me the night before delivery or removal of the PODS container; posted on my online account where the container was at all times. Showed up on time, were careful not to run over my grass. All of my belongings were safe and dry when finally unloaded after the PODS was almost 3 months in a locked storage facility. Billed me exactly as they said they would. I chose PODS because I needed to store my belongings and live in a short term, furnished rental while I looked for a new house. I didn't want to move and unpack my belongings twice in a short period of a few months. It worked out very well.
We went with PODS for our move from San Francisco to San Diego. A leading "turn-key" mover quoted us $14,800 to pack, store (30 days) and un-pack the house. That sounded crazy so we opted to POD-it. The three 16 foot PODS we rented came to $6200 door-to-door, however the mover-labor in San Francisco was expensive at $3K to pack. Unloading in San Diego was well under $1K, so in all it was $10K for PODS vs. nearly $15K for a leading mover. It was still a lot of work and navigating your PODS pick up and delivery when using 3 containers is complex. You just need to be sure the POD you order will fit where you need it, as some cities (San Diego) don't allow them on the street and the POD crane they use to place your POD won't fit under a carport. PODS personnel were very professional and helpful on both ends of the move. Again, you just need to be sure your POD will fit where you need it, legally. Most complaints are from people who failed to find this out until it was time for delivery.
Johnny called ahead to verify arrival. He asked us first where we want the POD placed before offload from the large hydraulic equipped truck. Johnny placed the POD Unit exactly where we wanted it allowing a great place to load our furniture. This is the first time we have used a POD. WONDERFUL service and caring Customer Service oriented staff.
Super shady company. Hidden charges if you want same-day pick up of the unit, even when they tell you that your booking includes drop off/pick up of the unit and return to the storage unit (I booked to store the unit at their facility for one month, which they charged me for but then didn't arrange for). My bed frame also got broken in the move of the unit.
delivery was a hassle and they almost did not deliver it til a week after it was scheduled - they do not inform you of the fact that although they advertise for it to go in the street it is not allowed in the street and delivery guys will not put it there. - i ordered 3 blankets received one. When they delivered it to the new home instead of take the time to adjust the direction of the container due to the landscape they just dropped it down - causing us to take an hour to open the door.
