ABF Relocube® Reviews
Our belongings arrived on time and NOTHING was broken. We only used on cube which made our move super affordable, but I am not sure if we would use them again if we needed more than one cube as it could get costly. Cost aside, I have no complaints about ABF Upack. Our belongings arrived safely and that is all I wanted.
ABF provided a great alternative to the rent, load, drive and unload outfits I've used in the past - and the cost was the same, without having to do all the distant driving. The trailer was clean and well kept for loading and I was given more than ample time to load. Upon arrival they placed the trailer right where I needed it, making unloading a breeze. Great service all around.
I used U-Pack relo-cubes for my move from Ohio to Las Vegas, Nevada. They had the best prices and service choices. The customer service team communicated with me throughout the process from help arranging the number of cubes needed to delivery price quotes and scheduling. My items arrived quickly and in excellent shape! They were delivered within the specified time frame and the delivery driver, Harvey was quite helpful making sure everything went smoothly! The cubes were placed in my drive and removed as soon as they were emptied by the movers. This was important due to the Home Owners Association restrictions in my new area. Harvey was very professional and communicated with me throughout the moving process upon arrival in Las Vegas. The service was excellent and I am very happy I chose to move with Upack. I would highly recommend this company.
This was the best option for our needs. We took delivery of our trailer on a Friday and had until the following Monday to load. We hired another service for packing and loading. We will take delivery at our destination after 8 days and then hire another service to unload. We have every reason to expect a great outcome.
This is the second time I have moved with ABF. The first time, I rented a partial trailer for a NYC-Denver move, and this time I used a Relocube for a Denver-Baltimore move. Everyone has been terrific to work with, from the origin and destination centers to the cube pick-up/delivery people to the customer service staff. The price is unbeatable; I compared them to PODS and U-Haul cubes, to self-driving with Penske, U-Haul, Budget, and to moving companies Broadway and Mayflower. My move was unusual in that I required one month's storage in Baltimore--ABF's low price was due to their competitiveness on the cost of both the cube and the storage. When I moved with the partial trailer in 2012, I found that multiple items were cracked or broken. This was entirely my own fault for (a) not packing well and (b) not supervising the people I'd hired to load. So if you rent a partial trailer, make sure you follow tips on packing and also get movers familiar with packing freight trailers and tying down stuff. In the cube, nothing got damaged; it was packed full and I used copious amounts of newsprint and bubblewrap. Two minor things--the size of a Relocube is smaller than that of other cubes I looked at, so with my very full one-bedroom apartment it was unclear whether I would need two cubes. A slightly larger cube would have been helpful and allowed me to take a few more things (which I ended up giving away instead--such as a mattress filing cabinet, and shelving unit). ABF will deliver two cubes for you but only charge you for one if that's all you use, which is great--no additional delivery or pick-up charge. A small issue--though I had called to let the origin site know that I used only one cube, both ended up getting shipped and charged. Customer service was really great about tracking down the extra and refunding the charge. Because of my great experience with them before, I was not anxious about getting this sorted out. I am very pleased with ABF.
This is my second time using ABF and again, I had a very positive experience. I ordered the reloc cube to go from AZ to MD. Being a one bedroom apartment of a family member, I thought that one relo cube would be enough. Once it arrived and I saw it, I immediately called the local ABF and explained my predicament. The dispatcher at ABF went out of his way to get us another relo cube delivered.
This is my 2nd time using U-Pack and I have not been disappointed. I have used them to store my stuff prior to delivery once. Not only was I pleased with their price ( compared to PODS, they are better overall; I used them prior, for a TX - VA move ), their customer service and timeliness were remarkable. They were true to the window if time provided for delivery & pickup. The only thing though, be aware that for a one- bedroom apt move, if you have an oversized bedroom set, it would not fit in a single 'cube'. Based on the number of boxes and bins, if you have those, you'll need at least 2 - 3 cubes. It is not as the site has suggested for a 1 bedroom apt (granted there's no stipulation as to size of bedroom set that will fit into 1 cube). The first time I used them, I packed and stacked my items at home, measuring the area they took up for comparison with the cube's size. In so doing I averted the disappointment of having to order more cubes, after the fact. Awesome moving experience with ABS-UPack. I'd definitely recommend them.
Quick, responsive service on both ends of the trip - very flexible on adding more cubes if needed. Prompt delivery and pick up. I used 3 pods. The guys delivering the cubes did a masterful job of placing them to maximum advantage. Be sure you consider not just the width of your driveway but overhead branches wires, etc since the fork lift takes it up pretty high. Superb service all the way around.
U-Pack/ABF staff were always available and extremely helpful with our questions. When I first made contact via chat and email, they provided a quote and a lot of information right away. They were proactive about each step, responsive and accommodating for our holiday and guaranteed delivery schedule requirements. (I also contacted PODS but did not receive the quote and never connected to a real person despite several phone calls. We'd priced them both for a similar move years ago and knew UPack to be less expensive at that time, so I stopped trying to reach PODS this time.) The ReloCube was an excellent solution for us. We'll definitely use them again.
The relocubes were very convenient for our move from Washington to Colorado this month. They got everything to us in one piece, and the customer service was very helpful and friendly! The only reason I marked them down was because we called the Denver location to ask about same day pick up and the man on the phone came off rude. We also had a hard time finding out where to go to pick up our items in the cube.
David and Jason from ASAP Moving Labor are super helpful this week during my move in Jersey City. They come on time, work hard and work smart. They are able to fill two ReloCubes fully with all my boxes and furniture pieces. Certificate of Insurance was also provided on time. I'll definitely recommend David, Jason and ASAP Moving Labor for anyone interested in moving labor.
After researching several companies, we decided ABF U-Pack was the right choice for us. We were looking for an affordable option that didn't include us driving a truck. It turns out that using ABF was cheaper than truck rentals anyway. The beauty is that a trailer is delivered to your house, you load it, and they drive it to your destination. You only pay for the space you use!! There's a locked wall separating your belongings and the rest of the truck is filled with commercial merchandise that is going the same direction. Everything was very easy to schedule, and U-Pack is very accommodating. We have used them twice and will do so again if we ever move again.