PODS® Reviews
PODS container was delivered today, October 30 2025. I opened it to inspect the inside in the presence of the driver, only to find boxes marked "FRAGILE" and furniture toppled over. I've yet to determine if anything is broken, which I'll find out tomorrow when the "helpers" empty out the container into my apartment and I'm able to open boxes. Wish me luck ...
PODS was the best option for me to go with for my long distance move. The customer service was the best both of us asking as many questions to make sure my move went smoothly. It is fairly priced as well with affordable payment options. This is the best option if you are okay with not having your stuff with you for a few weeks. The container sent to me was very clean could have been brand new. I would 100% use them again for all my moving needs. I'm recommending them to anyone who'll listen.
The drivers were communicative and friendly, and very competent delivering and retrieving my two 16' containers in some tight spaces. The costs were clearly explained, and as my schedule and details changed they issued updated statements that were easy to access in my PODS online account. All in all it seems like a well run, orderly operation and I would use it again for a major move.
The company provides excellent service. Their drivers are great. The only difficulty we had was in our initial estimate of how many/what-type of containers we needed. After discussion with PODS rep, we estimated one 16' POD with another 8' POD as backup. In reality it took two full 16' PODs and could probably have used another 8' POD as backup. We ultimately wound up loading the car full, and carrying several pickup loads to Goodwill.
