Great service and great employees.

Fabulous service! The company was on top of every detail. Communication lines were excellent!

The only negative thing is that they recommend 50' of 1" twisted menial rope. The movers said that this would not work at all! We had to run out to find the rope that the actual movers which was a 50' 3/8 nylon rope. This actually worked.

Great job all around.

PODS container was delivered today, October 30 2025. I opened it to inspect the inside in the presence of the driver, only to find boxes marked "FRAGILE" and furniture toppled over. I've yet to determine if anything is broken, which I'll find out tomorrow when the "helpers" empty out the container into my apartment and I'm able to open boxes. Wish me luck ...

Everything was clearl and timely with the move and instructions.

excellent customer service

Pods customer service was great! The containers were delivered and picked up on time as scheduled. The drivers were helpful and friendly.

The drop off and pick up of my POD went smoothly and the drivers arrived within the estimated time of arrival.

Communication was great throughout the entire process so far.

I was concerned that not all of my household items would fit, but the 8x8x16 POD was perfect.

they arrived with the pod on time and picked up on time. There was plenty of communication keeping us informed of the process and timing

PODS was the best option for me to go with for my long distance move. The customer service was the best both of us asking as many questions to make sure my move went smoothly. It is fairly priced as well with affordable payment options. This is the best option if you are okay with not having your stuff with you for a few weeks. The container sent to me was very clean could have been brand new. I would 100% use them again for all my moving needs. I'm recommending them to anyone who'll listen.

So far it is good. Still in transit

Excellent, easy and trouble free. 8 ft and 16ft. Storage until we find our new home.

They knew how to load up the pod

Pods was very efficient and everything worked out well.

The only issue was that the POD's carrier was driven about a foot off of the driveway onto the rocks of my front yard, resulting in some deep gouges that we have to smooth out. It was possibly unavoidable, but thought it needed mention.

PODS is terrific. The communication is excellent, the staff are knowledgeable and extremely helpful. This part of our move went perfectly!!

The drivers were communicative and friendly, and very competent delivering and retrieving my two 16' containers in some tight spaces. The costs were clearly explained, and as my schedule and details changed they issued updated statements that were easy to access in my PODS online account. All in all it seems like a well run, orderly operation and I would use it again for a major move.

Empty POD delivery was on time and pickup was on time. The driver was excellent in putting the POD where I wanted it. Same at the unloading location.

Mice were in my POD container! I asked for them to refund my money for the two months of storage that I paid for, but they informed me that the contract did not cover damage from rodents. So, READ your contract!!!!

It was delivered and picked up on time. The only complaint is that the door is extremely hard to open and close, even when it is empty.

The company provides excellent service. Their drivers are great. The only difficulty we had was in our initial estimate of how many/what-type of containers we needed. After discussion with PODS rep, we estimated one 16' POD with another 8' POD as backup. In reality it took two full 16' PODs and could probably have used another 8' POD as backup. We ultimately wound up loading the car full, and carrying several pickup loads to Goodwill.

Overall, the benefits of using a POD came through with my move from Chicago to California. I'd use them again in the same circumstance -- when I don't know where I'm moving to.

Every thing worked out well with no breakage.

The door on the POD had to bre closed by Hosea becasue I could not get it to close to be locked. I also cannot get the door to roll open. There is nothing in the way or impeding the movement, I think it is messed up.

Clearly know what they are doing. Easy to understand the process. Many checks by text message and e-mail along the way to assure all was on schedule

This is the 2nd time using pods. Great customer service.

responsive and informative

I've used PODS before. Can't say enough about the customer service and the drivers. Wouldn't use anyone else.

The Pods team is handling all of the transportation, and so far they have been fantastic. Everything is as promised.

Responsive to changing needs, from booking to drop off to pick up to adjusting for new needs that arrive. Customer service on phone calls was great!

Professional, cheerful & informative. Driver took great care with everything.

Will not use Pods again, they over charged me and still trying to charge me after the move. Spoke with many agents and they don't know how to fixed it or stop their automated system from charging me.

not done yet so I can't really rate them yet

Delivered on time and waiting for pick up. This review is just for delivery as pick up has not been completed.

Great communications very flexible with changes

All companies should be like this one.

All was good expect for the arrival driver was speeding in the apartment with many neighbors complaining. Observe the speed limit please

They were able to assist me when I had made an error in the size needed for a POD and got me rescheduled for pickup and delivery.

On time, cardiologists with delivery

I love the PODS Company

On-time, excellent communcation, patient with some gate problems, nice driver

PODS were safe, booking was time consuming, I would use them again with an understanding of how they operate.

8.5/10 service, not too bad honestly.

I was specific in ordering and nothing was correct. Pod was late. The place I had requested it to go was incorrect and now my things will be delayed 10 plus days.

Our Pod pickup has not yet occurred.