Driver was excellent

Overall, a very good experience. Drop offs and pickups were within the three hour windows we were provided. All but one driver called when they were 30 minutes out.

The 16 foot Pod was very rusted and worn. I had heard that some people experienced water leaks in their Pod. I am hoping that this does not happen! Also, it was very difficult to use the locking mechanism as it kept getting jammed.

Men moving the Pods did so efficiently.

I have several thousand dollars worth of damage to my furniture. It was not loaded correctly. I supplied blankets but they were not used. The furniture was not strapped in as it was supposed to be. It was horrible!

Great. Delivery guys were awesome!

Great job delivering the POD

Fairly pleased with Pods. One problem was that you deal with both the national company and the local facility, and the two don't always communicate the same information. At one point the local storage facility canceled my container, telling me by voice mail, meanwhile the national company wasn't aware of this. I got it straightened out with a very helpful person at the (national) customer service department.

The 18ft pod was perfect for my two bedroom apartment.

Nothing valuable was damaged. I moved from MO to FL, which is a long way! PODS has an excellent online booking system, but they also always answer the phone when I call.

Tricky area to maneuver, and the driver handled it expertly. It was easy to load my pod.

Delivered late and refused to refund the extra I paid for the early delivery. Dropped the pod and left without ringing the doorbell or notifying anyone.

They were great. Always answered the phone. After first pod was delivered, I knew the second was too small. Was able to upgrade to larger pod for only $200. Would recommend

We had a city move in SF, our driver, Hannah, showed up with the POD early, communicated prior & during flawlessly. And managed the street logistics well.

I like the pods, easy to setup and us.

Simple and easy - the driver was amazing!

Good communication, expensive but responded to request to reduce cost when I mentioned a competitor. Easy to access

PODS was a lifesaver!

Andy the driver was fantastic and just a super friendly and knowledgeable guy!

Everyone at PODS has been very, very helpful

Very happy with the service we've received.

Pods were not picked up on agreed upon date due to “staffing issues”.

It was a vert efficient process.

The PODS container was delivered and picked up on time and they were excellent at maneuvering the unit into place in a somewhat challenging location.

PODs have been great help, however could not place it in the destination and had to park the container in a parking lot that we were not prepared for.

Everything with pod is great so far. We are only at the loading stage, so idk if there will be hassles with anything else? Loading / storage is very flexible and that takes the stress out of an already stressful situation. So far , so good!

The PODs container was very convenient albeit a bit pricey.

Aside from completely missing the time frame even though I paid extra to guarantee they did a good job communicating with us.

Charged the full monthly fee even though we returned it after 18 days. billed the full month because we had it for more than ten days. We requested earlier delivery to our new address, but the request was declined. No need in trying to reason with the phone representative. It's pointless. This move was not one for our record books!

It was great! I would use them again. Truck was great condition. It worked well size and distance wise.

PODS was easy to work with for the most part. One employee cost me $75 extra dollars and I'm still hoping PODS will make good on the refund.

Pods delivered on time, Drivers were very professional and polite. However we realized almost too late we need more storage - so we also used U-Boxes - 2 to be exact.

I will not use PODS again. PODS messed up everything and it would take too long to detail all the issues. I had to extend my hotel stay and change my airline flight. The last POD that was delivered was extremely hard to open and come to find out it was the lock that was bent and kept hanging up on the side of the container. It took the guys 15 minutes just to get it to the point that they could get the lock on it, Don't know if it will even open again. Whenever you call PODS they answer right away but if you need to talk to a supervisor you will be put on hold indefinitely and then be disconnected. A POD was picked up when it shouldn't have been yet. I chose PODS so I could get a headstart on packing but I do not plan to ever use them again at least with a moving company they come in, pack, load, and transport all in one day.

PODS made this move so easy! Great people and at a fair price.

The whole process went very smoothly! I'm so glad a freind recommended POD's to me. It was exactly what my situation needed.Everyone from phone support to the delivery driver were professional and courteous!

For the most part PODS was a good company to use and served us well. I would have given an excellent rating except for some of the phone calls I encountered a language barrier and sometimes a little lack of knowledge to answer my questions properly and completely.

This was the perfect answer for my situation - the company was easy to work with, on time with pick up and delivery. I would definitely use them again.

Couple things were not in the pod: two legs for my bed. And one chest of drawers had paint damage

Do not recommend. They can switch delivery dates without telling you why. My Pod was promised on 15th without reason arrived on 24th.

2 Pods were large enough to move our stuff we only had our master bedroom to move and not the other 2 bedrooms.

Excellent delivery of the Pod and Pickup as well.

All good! Excellent communication. On time and in good condition.

PODS were the best choice for us, since we aren't sure when our next home will be ready to move in.

The local office excellent, the call center needs improvement.

Great choice, moved with ease

I could have done a better job at planning which may have alleviated some of the cost, but would consider a moving company if there is a next time. We ended up needing two pods, which were delivered on two different days which means they will be delivered on two different days. Not the most convenient.

one POD didn't close entirely and the customer service was not helpful in rectifying the situation

Pods was great and professional service and was stuff arrived unharmed after moving from PA to CA.