Our Pod pickup has not yet occurred.

PODS are an excellent way to as long as you're in their service area. I'd definitely consider them again in any future move. Good people, on-time, solid service all the way around. Best of all - no surprises. They said, this is what you'll get, and that's what I got. Until our destination was outside their service area (which we knew was a risk). Then we had the burden of unloading the PODs and loading up a rental truck to drive to the destination. Certainly not their fault, but definitely something to keep in mind.

This was the 3rd time using PODS. Although this final time has not been completed yet as I await the final touches on my new home, so far this move has been equal to or better than the first two times which went off without a hitch. I would highly recommend PODS.

PODS headquarters confirmed multiple times there would be someone at the PODS hub office to inform the movers and I which container was ours to unload into for monthly storage, but no one was there. I walked around in the open warehouse yelling out "anybody here?" My movers and I lost 20 mins. (that I paid for) trying to find someone, then I had to call PODS headquarters to resolve the issue; only THEY have direct contact with PODS hub staff.

the bin was clean when I received and 2 gentlemen who dropped off & picked up unit in MD and Texas were very nice

Perfect in everyway other than recommending hire a helper.

Amazing both ends of our move. Their communication is excellent! The staff and phone support exemplary. Could not be happier!

Skillful, on time, reliable

Excellent company to work with

excellent so far. They are easy to deal with and I had to adjust drop off pick up times due to delays on my part. They were able to accommodate all my requests. The move is from WI to NC. I will update review once it's all delivered, but it sounds like everything is on track at this point.

on time placed how & where i wanted the pod

Clear communication and easy access to chat support

We used city service and it was great. The driver, Cesar, was awesome and really friendly.

Prompt delivery of both PODS containers was provided at the times requested.

So far, my experience with PODS is excellent. I will know more after the POD is delivered to my new home 1500 miles away.

We underestimated the size POD we needed. I have a lot of curio cabinets and their contests took up a lot of space. So much so, we had to sell or leave behind some of our furniture. In hindsight, we'll get a 24' POD in the future. However, we had time to fill it over a few weeks and communication and delivery were all great. I'd use them again.

Great customer service. Tim in the Albuquerque office was extremely helpful and made our move flawless. Thank you

It worked perfectly. I needed to move out and store items for several months before I was able to move in to the new property.

Very easy and well managed

Wow pods are awesome!

Wonderful alternative to traditional moving company. Cost effective.

make sure you have THREE parking spaces to drop your container...or you may have it dropped further than planned.

So far PODS have been great to work with. This is just the start of our move. I would give the a 5 Star review.

Hard to open and close the locking system. Otherwise fine-so far.

I've had to start and stop pickups from PODS multiple times due to closing dates on my house sale moving. They are fantastic with changing dates.

Another great job performed here as well

Very easy to work with, easy to make adjustments to times of pickup, delivery.

smaller than expected

They left nothing to question, everything so far has been on time, not to our final destination yet but I assume it will continue to be pleasant.

Dominique was AWESOME!

PODS was great with communication UNTIL I needed another container and it was never delivered. Getting them to deliver quickly after missing my delivery the day before was a very difficult situation.

The man who delivered my PODS was very helpful and cautious when placing the container in my driveway.

PODS drivers were excellent!! Really helpful on both ends!! Highly suggest using PODS plus their suggested loaders/unloaders!

We were pleased with Pods and all the drivers we worked with both in Charleston and in Buffalo. The only thing that I'd make sure people understand with a long-distance move is that they understand how the scheduling process works. I was told it would take about 7 days to get our container from one location to the next. What they didn't tell me is that that's 7 days from the first available date they have to transport them to get them to the local Pods location and then it'll take another day to get them to your house. I was told on the phone to make sure to schedule at least 7 days ahead of when I need them dropped it. It ended up working out fine because our closing got pushed back but it really was about a 12 day process from when we called to the first date they could get them to our house. Like I said, it all turned out perfectly fine but had our closing not been pushed back we'd have waiting about 5-6 extra days for our pods to get to us than what we were originally told when we signed up for the service.

Great customer service!!

At the origination point, container was delayed by almost 3 days, requiring much rearranging of plans on our part. This was a multi move and when the POD arrived at our new home, the driver pointed damage to the POD, which we documented. We will now have to file a claim for damage to a brand new mattress!

Clear communication, easy to adjust when my timeline changed, easy user interface.

Not currently moving. Today was for storage only.

Had to come back to free up door.

time window too long

They had confirmed the standard delivery of my Pod and it wasn't until I had not heard and received an email that my delivery had been "updated" and would not be delivered. I spend hours with customer service. The change in delivery was going to cause a change in the delivery type from standard ($200) to City Service )$699), in addition to additional days of storage, and a last minute cancellation of my labor help through HireAHelper ($229). PODS customer service on said that I could file a dispute and never offered any solution.

They always answered the phone when I called and were very helpful and patient in helping me understand the logistics involved in shipping two pods and a car across the continent from Arizona to Virginia.

My Plan is to keep the POD in the POD storage facility until my destination is decided.

Excellent to this point. My pod will be in storage for a while.

My POD delivery driver (whose name I can't remember--darn it--so much going on) phoned me 30 minutes before delivery. He was very courteous and efficient at dropping the POD. PODS should value this young man as an employee!

.Delivered as scheduled

great job, been impressed with PODS

PODS was super easy to schedule, modify and receive final delivery after 2 months of storage! Their website makes everything easy.