The company provides excellent service. Their drivers are great. The only difficulty we had was in our initial estimate of how many/what-type of containers we needed. After discussion with PODS rep, we estimated one 16' POD with another 8' POD as backup. In reality it took two full 16' PODs and could probably have used another 8' POD as backup. We ultimately wound up loading the car full, and carrying several pickup loads to Goodwill.

Overall, the benefits of using a POD came through with my move from Chicago to California. I'd use them again in the same circumstance -- when I don't know where I'm moving to.

Every thing worked out well with no breakage.

The door on the POD had to bre closed by Hosea becasue I could not get it to close to be locked. I also cannot get the door to roll open. There is nothing in the way or impeding the movement, I think it is messed up.

Clearly know what they are doing. Easy to understand the process. Many checks by text message and e-mail along the way to assure all was on schedule

This is the 2nd time using pods. Great customer service.

responsive and informative

I've used PODS before. Can't say enough about the customer service and the drivers. Wouldn't use anyone else.

The Pods team is handling all of the transportation, and so far they have been fantastic. Everything is as promised.

Responsive to changing needs, from booking to drop off to pick up to adjusting for new needs that arrive. Customer service on phone calls was great!

Professional, cheerful & informative. Driver took great care with everything.

Will not use Pods again, they over charged me and still trying to charge me after the move. Spoke with many agents and they don't know how to fixed it or stop their automated system from charging me.

not done yet so I can't really rate them yet

Delivered on time and waiting for pick up. This review is just for delivery as pick up has not been completed.

Great communications very flexible with changes

All companies should be like this one.

All was good expect for the arrival driver was speeding in the apartment with many neighbors complaining. Observe the speed limit please

They were able to assist me when I had made an error in the size needed for a POD and got me rescheduled for pickup and delivery.

On time, cardiologists with delivery

I love the PODS Company

On-time, excellent communcation, patient with some gate problems, nice driver

PODS were safe, booking was time consuming, I would use them again with an understanding of how they operate.

8.5/10 service, not too bad honestly.

I was specific in ordering and nothing was correct. Pod was late. The place I had requested it to go was incorrect and now my things will be delayed 10 plus days.

Our Pod pickup has not yet occurred.

PODS are an excellent way to as long as you're in their service area. I'd definitely consider them again in any future move. Good people, on-time, solid service all the way around. Best of all - no surprises. They said, this is what you'll get, and that's what I got. Until our destination was outside their service area (which we knew was a risk). Then we had the burden of unloading the PODs and loading up a rental truck to drive to the destination. Certainly not their fault, but definitely something to keep in mind.

This was the 3rd time using PODS. Although this final time has not been completed yet as I await the final touches on my new home, so far this move has been equal to or better than the first two times which went off without a hitch. I would highly recommend PODS.

PODS headquarters confirmed multiple times there would be someone at the PODS hub office to inform the movers and I which container was ours to unload into for monthly storage, but no one was there. I walked around in the open warehouse yelling out "anybody here?" My movers and I lost 20 mins. (that I paid for) trying to find someone, then I had to call PODS headquarters to resolve the issue; only THEY have direct contact with PODS hub staff.

the bin was clean when I received and 2 gentlemen who dropped off & picked up unit in MD and Texas were very nice

Perfect in everyway other than recommending hire a helper.

Amazing both ends of our move. Their communication is excellent! The staff and phone support exemplary. Could not be happier!

Skillful, on time, reliable

Excellent company to work with

excellent so far. They are easy to deal with and I had to adjust drop off pick up times due to delays on my part. They were able to accommodate all my requests. The move is from WI to NC. I will update review once it's all delivered, but it sounds like everything is on track at this point.

on time placed how & where i wanted the pod

Clear communication and easy access to chat support

We used city service and it was great. The driver, Cesar, was awesome and really friendly.

Prompt delivery of both PODS containers was provided at the times requested.

So far, my experience with PODS is excellent. I will know more after the POD is delivered to my new home 1500 miles away.

We underestimated the size POD we needed. I have a lot of curio cabinets and their contests took up a lot of space. So much so, we had to sell or leave behind some of our furniture. In hindsight, we'll get a 24' POD in the future. However, we had time to fill it over a few weeks and communication and delivery were all great. I'd use them again.

Great customer service. Tim in the Albuquerque office was extremely helpful and made our move flawless. Thank you

It worked perfectly. I needed to move out and store items for several months before I was able to move in to the new property.

Very easy and well managed

Wow pods are awesome!

Wonderful alternative to traditional moving company. Cost effective.

make sure you have THREE parking spaces to drop your container...or you may have it dropped further than planned.

So far PODS have been great to work with. This is just the start of our move. I would give the a 5 Star review.

Hard to open and close the locking system. Otherwise fine-so far.