PODS® Reviews

Raynard T

Petaluma, CA
Wrote a review on 6/14/2025
PODS Review
(5 out of 5 rating)

Pickup and delivery were excellent and timely.

Distance: 800 mi
Cost: $2,500
Per. Mile: $3.13
SqFt. Moved: 1,150

Dequita N

Georgetown, TX
Wrote a review on 6/13/2025
PODS Review
(4 out of 5 rating)

all was good in Alvarado and to Georgetown

Distance: 200 mi
Cost: $990
Per. Mile: $4.95
SqFt. Moved: 1,280

Cheryl S

Sacramento, CA
Wrote a review on 6/13/2025
PODS Review
(5 out of 5 rating)

Excellent customer service. They even gave us a discount when we were confused about the payment structure.

Distance: 1,668 mi
Cost: $12,000
Per. Mile: $7.19
SqFt. Moved: 1,200

Jean M

Atlanta, GA
Wrote a review on 6/12/2025
PODS Review
(3 out of 5 rating)

Did not put the containers were I wanted them

Distance:
Cost: $600
Per. Mile:
SqFt. Moved: 1,850

Sharolyn S

Menomonee Falls, WI
Wrote a review on 6/11/2025
PODS Review
(3 out of 5 rating)

Drop off to location was fine. Pickup was a disaster. Because uBoxes were placed too close to the POD Container, the driver claimed he couldn't retrieve the POD. He was extremely RUDE to me, the site location Manager, then called his supervisor and the supervisor was worse! They claimed they couldn't have the driver wait for the engraved route uBox driver to come move their equipment because the POD driver was "Finished" for the day & it wasn't even 2:00 in the afternoon (Friday prior to Memorial Day). All this meant my POD wasn't picked up from drop-off location for 5-days when it was supposed to be picked up within 3-hours of drop-off; which, by the way, I had to pay over $200 extra for same day drop-off and pickup!! Original PODs drop off man was Great! The same day Pickup driver & his supervisor were TERRIBLE to put it mildly. I had zero problems with POD when I used them 4-6-weeks prior; however, the 2nd booking was MORE EXPENSIVE and trouble time & again.

Distance: 2,000 mi
Cost: $4,000
Per. Mile: $2.00
SqFt. Moved: 1,650

Kim S

Spring, TX
Wrote a review on 6/11/2025
PODS Review
(5 out of 5 rating)

The move is not yet complete, but the service has been excellent so far. No problems.

Distance: 1,200 mi
Cost: $3,000
Per. Mile: $2.50
SqFt. Moved: 1,500

David S

Schaumburg, IL
Wrote a review on 6/11/2025
PODS Review
(4 out of 5 rating)

Long wait times for calls

Distance: 10 mi
Cost: $400
Per. Mile: $40.00
SqFt. Moved: 1,700

Loren (LS Contractors) S

Fair Haven, NJ
Wrote a review on 6/11/2025
PODS Review
(5 out of 5 rating)

Came as expected and delivered where requested

Distance:
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Cris W

League City, TX
Wrote a review on 6/10/2025
PODS Review
(5 out of 5 rating)

I used PODS to move my mom from Texarkana to Seattle in 2019 and I was impressed with them, which is why I chose them for our move from Florida to Texas. PODS will always be my choice for moves.

Distance:
Cost:
Per. Mile:
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Sherlene P

Orangevale, CA
Wrote a review on 6/10/2025
PODS Review
(4 out of 5 rating)

good system but expensive

Distance: 150 mi
Cost: $19,000
Per. Mile: $127
SqFt. Moved: 1,800

Lorayne H

Boulder City, NV
Wrote a review on 6/10/2025
PODS Review
(5 out of 5 rating)

PODS entire team were professional. Driver was excellent and professional! He was on time and placed the POD exactly where I asked with precision. So grateful this part of my move went smooth. I wished I used PODS for my FL move. We did not and we regret it.

Distance: 1,200 mi
Cost: $4,700
Per. Mile: $3.92
SqFt. Moved: 500

Ben L

Encinitas, CA
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

Pretty great and easy

Distance: 1,600 mi
Cost: $3,800
Per. Mile: $2.38
SqFt. Moved: 1,100

David S

Broomfield, CO
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

The POD System communication and service has been excellent.

Distance: 1,000 mi
Cost: $3,500
Per. Mile: $3.50
SqFt. Moved: 2,600

Charlie L

Lubbock, TX
Wrote a review on 6/9/2025
PODS Review
(2 out of 5 rating)

I really wanted to like PODS, but the entire process has been a hassle. It took over an hour on the phone to order and schedule the POD drop-offs and pick-ups, and we had to adjust our moving schedule in order to accommodate their required shipment time-frame (they were meant to pick up the POD on May 31, then drop it off at our new home on June 10, leaving us to figure out sleeping arrangements for 10 days, so we planned around that). I did not receive a time frame for the original drop off, and only received a time frame for my pick up an hour before it started (not the night before, as they claimed it would be). Unfortunately, due to overworking their (apparently only) driver (he later confirmed he'd worked three 14s and one 16 in a row), they simply did not pick up the container on May 31--without calling or notifying me in any way until midnight, upon which I found an email stating the new pick up date was June 4th, pushing our delivery date to June 12 and requiring me to find accommodations for two more days and reschedule our unloading crew. In addition, the general response for every call I made for assistance could be summed up with "we could put in a ticket, but realistically they won't get to it in time to fix anything." I don't know if I just caught them at a bad time, but as much as they touted their flexibility, they have turned out to be far less flexible and reliable than initially stated. At this point, I'm just hoping we get our POD on June 12, since they only service our new location on Tuesdays and Thursdays...

Distance:
Cost: $3,700
Per. Mile:
SqFt. Moved: 1,360

Tristan S

Renton, WA
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

They know what they are doing.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,330

Tristan S

Renton, WA
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

Pod was delivered on time. Make sure you schedule pickup ASAP.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,330

Jon B

Austin, TX
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

I've used PODS 3 times now. They are always great.

Distance: 1,200 mi
Cost: $9,000
Per. Mile: $7.50
SqFt. Moved: 2,800

Veronica G

Lancaster, CA
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

Everything thing went as scheduled.

Distance: 1,000 mi
Cost: $4,000
Per. Mile: $4.00
SqFt. Moved: 700

Sherlene P

Orangevale, CA
Wrote a review on 6/9/2025
PODS Review
(4 out of 5 rating)

PODS was very easy to work with and employees were very helpful and professional. Very Expensive however.

Distance: 150 mi
Cost: $19,000
Per. Mile: $127
SqFt. Moved: 1,800

Honri M

Phoenix, AZ
Wrote a review on 6/9/2025
PODS Review
(4 out of 5 rating)

Pretty good with pick up and delivery, but took apx 9 days to pick up the pod.

Distance: 450 mi
Cost: $1,800
Per. Mile: $4.00
SqFt. Moved:

Steven L

Lenexa, KS
Wrote a review on 6/9/2025
PODS Review
(5 out of 5 rating)

Deliveved and pick up on time at our Kansas home.

Distance: 1,100 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Ed T

Dover, NJ
Wrote a review on 6/8/2025
PODS Review
(4 out of 5 rating)

PODS provides excellent containers and are very flexible with modify your order, but check the pick up and drop off schedules where you are, as some areas only pick up or drop off on certain days.

Distance: 300 mi
Cost: $10,000
Per. Mile: $33.33
SqFt. Moved: 2,300

Lexi P

Portland, OR
Wrote a review on 6/8/2025
PODS Review
(5 out of 5 rating)

The customer service is truly incredible! They answered all of our questions and made the process feel much more manageable with an out-of-state move. It was pretty seamless the whole way!

Distance: 1,000 mi
Cost: $2,800
Per. Mile: $2.80
SqFt. Moved: 1,200

Darla S

Chesterfield, MO
Wrote a review on 6/8/2025
PODS Review
(4 out of 5 rating)

pod was in bad shape when delivered back to new place. It had to have been dropped or turned on its side. We had everything strapped down so it would not move in the pod. Well ceiling and wall paint dust was all over everything!

Distance: 2 mi
Cost: $720
Per. Mile: $360
SqFt. Moved: 3,800

Sandra R

Fernandina Beach, FL
Wrote a review on 6/8/2025
PODS Review
(5 out of 5 rating)

Great PODS were delivered within the scheduled window and off loaded and loaded efficiently and quickly! Delivered to destination on time and without issue!

Distance: 2,500 mi
Cost: $7,000
Per. Mile: $2.80
SqFt. Moved: 1,800

Nancy H

Colorado Springs, CO
Wrote a review on 6/8/2025
PODS Review
(2 out of 5 rating)

misrepresented ! They represent the largest pod to be 16 x 8 x 8...it is not ! It measures 15 x 7 x 7 inside, that's what matters ...the amount of space you have to store your items. Consumers do not care about the exterior measurements !

Distance: 1,500 mi
Cost: $4,500
Per. Mile: $3.00
SqFt. Moved: 1,300

Connie K

Keller, TX
Wrote a review on 6/8/2025
PODS Review
(4 out of 5 rating)

Only issue I had was they changed the locks on both PODs without notifying me or passing on the key. Added $600 locksmith fees to my moving costs. NOT happy.

Distance: 1,000 mi
Cost: $7,000
Per. Mile: $7.00
SqFt. Moved: 1,500

Amy P

Winter Park, FL
Wrote a review on 6/7/2025
PODS Review
(2 out of 5 rating)

Lots of promises over the phone but they don't fully disclose their costs: Quoted me 2 fees for about $400 but charged me 3 fees for over $500). They send a lot of emails but their communication over the phone is difficult because you always end up talking to a different person. Sometimes, they were helpful with requests, but other times, they fell short and did nothing. I just don't like the experience and won't use them again.

Distance: 8 mi
Cost: $550
Per. Mile: $68.75
SqFt. Moved: 900

Susan K

East Amherst, NY
Wrote a review on 6/7/2025
PODS Review
(5 out of 5 rating)

I rented a 16-foot PODS container, which was just right for a 1200-sq-ft apartment (no appliances). The driver showed up during the window I was provided, and the container was clean and empty. He was able to easily place the container in the parking spaces I'd hoped for, and he was very friendly yet professional. The container was picked up on the day + timing I was provided in the email.

Distance: 15 mi
Cost: $350
Per. Mile: $23.33
SqFt. Moved: 1,200

Kristine K

Fredericksburg, VA
Wrote a review on 6/6/2025
PODS Review
(5 out of 5 rating)

easy to work with, responsible and reliable, and property arrived safe and sound

Distance: 2,100 mi
Cost: $5,000
Per. Mile: $2.38
SqFt. Moved: 1,300

Kylie H

Ann Arbor, MI
Wrote a review on 6/6/2025
PODS Review
(1 out of 5 rating)

Make sure you get all the information you need from the customer service agents you talk to on the phone. They literally told me on the phone I don’t have to be there on the day of the container drop-off, and that there would be people loading the container and picking it up for me. Lies. There is so much coordination needed for the container drop-off and I regret not being there in person. They also don’t provide loaders so that was insane to say I don’t have to be there to load the container. I didn’t learn anything about the parking permit required for the PODS container on the street, the time that the PODS would show up, the actual space constraint needed for the container (the space needs to accommodate not only the container but also the TRUCK) until THE DAY OF. I had to call several times to get all the information I need out of several different customer service agents. For such an EXPENSIVE service you’d think they provide more information upfront. Good discounts provided by some agents though. Be very careful with this service.

Distance: 2,300 mi
Cost: $4,100
Per. Mile: $1.78
SqFt. Moved: 450

John W

West Hartford, CT
Wrote a review on 6/6/2025
PODS Review
(4 out of 5 rating)

For small load moving ( ours an 8x7 box 3) met our delivery and pickup schedule but with three hour windows for delivery and pickup. This requires customer to schedule delivery one day, another to load or unload with mover assistance, and a third day for pickup of empty pod (customer not needed for this activity). Pod does offer small loads to not be loaded with other parties moves on a larger van.

Distance: 1,500 mi
Cost: $3,000
Per. Mile: $2.00
SqFt. Moved: 200

Chris F

Brooklyn, NY
Wrote a review on 6/6/2025
PODS Review
(5 out of 5 rating)

SO good so far. I'm waiting for the POD on the other side now. If it goes as smoothly on this side, I'll be pleased!

Distance: 2,450 mi
Cost: $4,000
Per. Mile: $1.63
SqFt. Moved: 1,300

Ben G

Davis, CA
Wrote a review on 6/5/2025
PODS Review
(5 out of 5 rating)

Delivered on time and placed the pod just where we wanted it.

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Sandra R

Fernandina Beach, FL
Wrote a review on 6/5/2025
PODS Review
(5 out of 5 rating)

Great service and much more affordable than expected! PODS arrived on time!

Distance: 2,100 mi
Cost: $7,000
Per. Mile: $3.33
SqFt. Moved: 1,800

Glenn T

Carmichael, CA
Wrote a review on 6/5/2025
PODS Review
(5 out of 5 rating)

pods company was great

Distance: 2,200 mi
Cost: $15,000
Per. Mile: $6.82
SqFt. Moved: 2,000

Terri M

Palm Desert, CA
Wrote a review on 6/4/2025
PODS Review
(5 out of 5 rating)

Very helpful with determining the correct size container. Delivered on time!

Distance: 18 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Ron P

Goodyear, AZ
Wrote a review on 6/3/2025
PODS Review
(4 out of 5 rating)

I would have given PODS five stars, except there was one little hiccup at our point of origin that caused considerable stress.

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved: 2,100

Melissa G

Lake Villa, IL
Wrote a review on 6/2/2025
PODS Review
(5 out of 5 rating)

Easy to order and easy to make changes to pick up and delivery dates from the my pod app.

Distance: 5 mi
Cost: $600
Per. Mile: $120
SqFt. Moved: 2,000

Lacey E

Conway, SC
Wrote a review on 6/2/2025
PODS Review
(5 out of 5 rating)

PODs was timely and had great drivers that communicated everything.

Distance:
Cost: $13,000
Per. Mile:
SqFt. Moved: 2,800

Eva P

Los Angeles, CA
Wrote a review on 6/1/2025
PODS Review
(5 out of 5 rating)

PODs has been terrific. excelent communication

Distance: 3,000 mi
Cost: $3,800
Per. Mile: $1.27
SqFt. Moved: 1,200

Jackson H

Waltham, MA
Wrote a review on 6/1/2025
PODS Review
(5 out of 5 rating)

PODs arrived on time and kept my belongings in good shape during the move. Customer Service was helpful over the phone.

Distance: 770 mi
Cost: $2,500
Per. Mile: $3.25
SqFt. Moved: 813

Amy S

Denver, CO
Wrote a review on 5/31/2025
PODS Review
(5 out of 5 rating)

The delivery was so smooth, the driver was kind.

Distance: 8 mi
Cost:
Per. Mile:
SqFt. Moved: 925

Elizabeth P

San Francisco, CA
Wrote a review on 5/31/2025
PODS Review
(5 out of 5 rating)

They explained the process during booking and again onsite which was very helpful with everything involved in a North to South move.

Distance:
Cost:
Per. Mile:
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Melissa W

New Caney, TX
Wrote a review on 5/30/2025
PODS Review
(3 out of 5 rating)

I rented two pods based on their recommendation and that wasn't enough. Had to get a storage unit last minute for items that didn't fit in the pods. Customer service was awful to deal with - took over 45 minutes to schedule delivery when they canceled my original delivery date (was supposed to be a Saturday and they didn't show up, so it was then scheduled for the following Tuesday). Each time I had to speak with customer service, it was a very exhausting experience because you have to keep repeating yourself, they didn't understand that I needed to change from storing on my property to needing PODS to store at their facility due to closing on my new home was pushed back, and they increased the price by almost double and when I questioned it then all of a sudden they stated it was a mistake. Just a poor experience all the way around dealing with PODS

Distance: 1 mi
Cost: $2,200
Per. Mile: $2,200
SqFt. Moved:

John E

North Kingstown, RI
Wrote a review on 5/30/2025
PODS Review
(4 out of 5 rating)

easy to schedule and change

Distance: 950 mi
Cost: $7,500
Per. Mile: $7.89
SqFt. Moved: 1,000

Jeanette G

West Palm Beach, FL
Wrote a review on 5/30/2025
PODS Review
(5 out of 5 rating)

All drivers were courteous.

Distance: 700 mi
Cost: $3,500
Per. Mile: $5.00
SqFt. Moved: 2,400

Mary G

Fort Myers, FL
Wrote a review on 5/30/2025
PODS Review
(5 out of 5 rating)

The two men were quick, professional, and packed is in record time. Thank you

Distance: 1,200 mi
Cost: $348
Per. Mile: $0.29
SqFt. Moved: 250
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