PODS® Reviews

Stephen B

Lancaster, PA
Wrote a review on 2/13/2021
PODS Review
(1 out of 5 rating)

I have had nothing but trouble from PODS. They changed their delivery window, missed their delivery window, had inaccurate scheduling and availability information on their site, poor customer service. The drivers were friendly and helpful but that's about the only good thing I can say. I will not be using their service again.

Distance: 400 mi
Cost: $2,000
Per. Mile: $5.00
SqFt. Moved: 1,100

Debbie P

Freehold, NJ
Wrote a review on 2/12/2021
PODS Review
(5 out of 5 rating)

The POD was loaded, not yet moved. Going to PODS storage facility

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,300

Anna S

Middletown, DE
Wrote a review on 2/10/2021
PODS Review
(5 out of 5 rating)

Great all was exceptional and i would use again.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 2,600

Tom G

Estero, FL
Wrote a review on 2/10/2021
PODS Review
(5 out of 5 rating)

Great company! First time used and everything from booking to scheduling to hiring moving help was smooth and seamless!

Distance: 1,310 mi
Cost: $3,000
Per. Mile: $2.29
SqFt. Moved:

Lorraine B

Ocoee, FL
Wrote a review on 2/10/2021
PODS Review
(5 out of 5 rating)

Nice guys - Thomas and Tony great to work with

Distance: 1 mi
Cost: $375
Per. Mile: $375
SqFt. Moved: 1,980

Susan F

Port Charlotte, FL
Wrote a review on 2/10/2021
PODS Review
(5 out of 5 rating)

What a great affordable service.

Distance: 30 mi
Cost:
Per. Mile:
SqFt. Moved: 1,900

Patty C

Denver, CO
Wrote a review on 2/9/2021
PODS Review
(5 out of 5 rating)

Storage unit was left on the street as promised and should be picked up tomorrow.

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Per. Mile:
SqFt. Moved:

Robert C

Newark, OH
Wrote a review on 2/7/2021
PODS Review
(5 out of 5 rating)

Couldn't have been any easier. Very flexible with scheduling as closing on new home changed multiple times

Distance: 1,200 mi
Cost: $6,000
Per. Mile: $5.00
SqFt. Moved: 2,600

Susan C

Las Vegas, NV
Wrote a review on 2/5/2021
PODS Review
(5 out of 5 rating)

We moved from CA to NV, and booked a 16 foot container. Our movers did a fantastic job filling it to the brim, but alas, it wasn't enough for all our stuff. In a frenzy, I called PODS and was able to secure a 7 foot container to be delivered the next day. Customer service was stellar all through the process. We stored our containers for about 2 months while waiting for our new house to be ready. It was easy to schedule the drop off, and both PODs were ready when our movers came to empty them. They were in really good shape, and our belongings were secure. Definitely recommend and will use if we ever move again.

Distance: 275 mi
Cost: $4,000
Per. Mile: $14.55
SqFt. Moved: 2,100

Sue G

Sahuarita, AZ
Wrote a review on 2/5/2021
PODS Review
(5 out of 5 rating)

I've moved myself many times over the years and will never do it again. PODS made everything so easy and helped me with the HireAHelper contact so I had the POD loaded and unloaded.

Distance: 866 mi
Cost: $3,500
Per. Mile: $4.04
SqFt. Moved: 1,800

Richard R

Palm Springs, CA
Wrote a review on 2/4/2021
PODS Review
(5 out of 5 rating)

Excellent service and professional

Distance: 600 mi
Cost:
Per. Mile:
SqFt. Moved:

Patrick P

Lansing, MI
Wrote a review on 2/4/2021
PODS Review
(5 out of 5 rating)

COMPANY WAS FRIENDLY AND VERY HELPFUL THE DRIVERS WERE GREAT PUT CONTAINER WHERE I WANTED IT NOT MUCH MORE YOU CAN ASK FOR A VERY GOOD SERVICE COMPANY

Distance: 15 mi
Cost: $580
Per. Mile: $38.67
SqFt. Moved: 1,250

Mamine S

Lake Worth, FL
Wrote a review on 2/4/2021
PODS Review
(3 out of 5 rating)

The packing company was awesome PODS was a while different story overall both companies was good.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 2,200

Kimm S

Medford, OR
Wrote a review on 2/3/2021
PODS Review
(5 out of 5 rating)

Pods was recommended by a friend who used them to move interstate. From Nevada to Oregon, everything arrived in good condition. We'll certainly recommend moving with Pods.

Distance: 250 mi
Cost: $5,000
Per. Mile: $20.00
SqFt. Moved: 2,244

Rachel K

Chesapeake, VA
Wrote a review on 2/2/2021
PODS Review
(3 out of 5 rating)

They delivered on time

Distance: 10 mi
Cost: $450
Per. Mile: $45.00
SqFt. Moved: 900

Nancy B

Roseville, CA
Wrote a review on 2/2/2021
PODS Review
(5 out of 5 rating)

They were beyond great. We did move 2 uhaul trucks on or won just so we would have some comfort and convenience while we waited for our POD.

Distance: 300 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

LaToya L

Leander, TX
Wrote a review on 2/1/2021
PODS Review
(2 out of 5 rating)

The doors are flimsy and not sure why they would not take better care and maintenance of them. They also messed up our order which made for extra spending since they weren't helpful in trying to correct the problem their team made.

Distance: 700 mi
Cost: $6,000
Per. Mile: $8.57
SqFt. Moved: 1,464

Evan P

Sunnyvale, CA
Wrote a review on 2/1/2021
PODS Review
(5 out of 5 rating)

PODS was great to work with and everything went smoothly.

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Lucilio M

Albion, ME
Wrote a review on 2/1/2021
PODS Review
(4 out of 5 rating)

the drivers were great

Distance: 200 mi
Cost: $4,000
Per. Mile: $20.00
SqFt. Moved: 1,500

Gareth H

San Francisco, CA
Wrote a review on 1/31/2021
PODS Review
(4 out of 5 rating)

Delivered and pick up on time

Distance: 470 mi
Cost:
Per. Mile:
SqFt. Moved: 700

Carl P

Dupont, WA
Wrote a review on 1/31/2021
PODS Review
(5 out of 5 rating)

Every aspect of working with PODS was excellent.

Distance: 3,100 mi
Cost: $10,000
Per. Mile: $3.23
SqFt. Moved: 3,000

Gary B

Fort Mill, SC
Wrote a review on 1/31/2021
PODS Review
(5 out of 5 rating)

Showed up as scheduled.

Distance: 400 mi
Cost: $3,000
Per. Mile: $7.50
SqFt. Moved: 3,200

Annette H

Littleton, CO
Wrote a review on 1/30/2021
PODS Review
(3 out of 5 rating)

Expensive. Girls at the office don't know what they are doing and tell you conflicting information.

Distance: 4,400 mi
Cost: $14,000
Per. Mile: $3.18
SqFt. Moved: 1,800

Omar S

Levittown, PA
Wrote a review on 1/30/2021
PODS Review
(5 out of 5 rating)

Drivers were great and placed pods as requested. Great service overall.

Distance:
Cost: $1,500
Per. Mile:
SqFt. Moved:

Nikki W

Anna, TX
Wrote a review on 1/30/2021
PODS Review
(5 out of 5 rating)

No complaints. Good communication throughout the entire process.

Distance: 1,500 mi
Cost: $4,000
Per. Mile: $2.67
SqFt. Moved: 1,587

Shamus T

Mount Prospect, IL
Wrote a review on 1/29/2021
PODS Review
(5 out of 5 rating)

PODS was very convenient for us, and they were professionals at every step in the process. Would recommend if you can fit your items into their containers. Pay no attention to the square footage and number of rooms we were required to provide. We got rid of a lot of stuff in order to fit the essentials into the container.

Distance: 2,100 mi
Cost: $4,000
Per. Mile: $1.90
SqFt. Moved: 1,900

Joel R

Chicago, IL
Wrote a review on 1/28/2021
PODS Review
(4 out of 5 rating)

Great pick-up/drop-off experience. Arrival time matched estimate. Charged me for a lock they didn't provide (warehouse ran out), and the process from In-transit to final delivery could have been smoother.

Distance: 2,120 mi
Cost: $4,700
Per. Mile: $2.22
SqFt. Moved: 600

Mary G

Lillington, NC
Wrote a review on 1/28/2021
PODS Review
(3 out of 5 rating)

We had 2 PODS delivered on different days & both were stuck shut and we had to call and wait or come back the next day for PODS to send someone to get them open. The drivers did not have any tools or tricks to get the PODS open. They eventually were able get them open but we were surprised that the company is not prepared for this since we could not be the only people that this had happened to. They need a better system to deal with troubleshooting. I would suggest finding another company that has doors that open out not a corrugated door that rolls up & can easily get jammed.

Distance:
Cost: $2,500
Per. Mile:
SqFt. Moved: 1,600

Cynthia L

Chicago, IL
Wrote a review on 1/27/2021
PODS Review
(4 out of 5 rating)

PODS container was bigger than needed

Distance: 3,000 mi
Cost: $2,900
Per. Mile: $0.97
SqFt. Moved: 1,400

Eric A

San Francisco, CA
Wrote a review on 1/27/2021
PODS Review
(5 out of 5 rating)

PODS is excellent for peace of mind, container arrived on time. Clean and ready to load, driver helped work the loading lift for the movers and secure the container when it was finished. Thank you.

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Eden M

Pittsburgh, PA
Wrote a review on 1/27/2021
PODS Review
(5 out of 5 rating)

Mike was on time and friendly. He explained what I needed to know and coordinated in a friendly manner with some tree movers who happened to be on my street at the same time. Really great experience.

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Betty W

Lawrence Township, NJ
Wrote a review on 1/27/2021
PODS Review
(5 out of 5 rating)

I have used PODs in the past with great success. So I only went to them for this move.

Distance: 3,500 mi
Cost: $3,400
Per. Mile: $0.97
SqFt. Moved: 600

Teresa D

Riverside, CA
Wrote a review on 1/26/2021
PODS Review
(4 out of 5 rating)

Great customer service so far. Pods not delivered to final destination

Distance: 3,600 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Michael B

Airway Heights, WA
Wrote a review on 1/26/2021
PODS Review
(5 out of 5 rating)

So far so good. Charlie the driver has done a great job delivering the PODS and picking it up.

Distance: 2,100 mi
Cost: $3,000
Per. Mile: $1.43
SqFt. Moved: 1,472

Annette H

Littleton, CO
Wrote a review on 1/26/2021
PODS Review
(3 out of 5 rating)

Moved from AZ to FL. Kept my belongings at the POD warehouse for 11 months. Due to Covid, I was unable to purchase a home in FL and got laid off. I never unpacked in FL. I then shipped the PODs from FL to my home in CO. THE GOOD: It was convenient in AZ to bring both PODs to my home and pack all my items at one time. Pods had the crates on time in FL. I was able to "stage" my Pods for FREE multiple time in FL to get items out and put Items back into the crates. THE BAD: When I found out I was getting laid off, I called PODS and got a quote. By December I called again and got a different price quote. I actually scheduled in January and the price changed again. Of course by the time I scheduled it was the most expensive quote they gave me. Another thing is every time I called the representative would tell me something different about the placement of the PODS in CO. One said I could have both PODS in CO. The next one told me, I would have to purchase a permit for street parking that would cost me $ 200. The last girl I spoke to said No parking the Pods on the street at all. You would think all 3 of these REPS would have the same information. Then when the POD was delivered the driver told me he didn't think I had room in my driveway for one POD. He tells me I will have to get a UHAUL and unpack my POD at the warehouse. I just about lost it. He got me all upset before he even tried to put the POD in the driveway. The POD did fit in my driveway. So there is some good and bad with Pods. It is very expensive. To save money, you will need to move the old fashion way with a UHAUL.

Distance: 4,400 mi
Cost: $14,000
Per. Mile: $3.18
SqFt. Moved: 1,800

Leland J

Bella Vista, AR
Wrote a review on 1/25/2021
PODS Review
(5 out of 5 rating)

Was delivered on time, and contents in tact. Thank you for taking care of my home furnishings.

Distance: 1,500 mi
Cost: $3,000
Per. Mile: $2.00
SqFt. Moved: 1,500

Gerardo S

Riverton, UT
Wrote a review on 1/25/2021
PODS Review
(5 out of 5 rating)

The PODS containers got on time! Tony as always, great person to work with! Thank you!

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Denise C

Sandusky, OH
Wrote a review on 1/25/2021
PODS Review
(3 out of 5 rating)

Good product and service, but not very flexible with the dates/times and it is hard to talk directly to the location managing your move. It seems like a phone chain and not real clarity on any special request. As it turned out they did meet my needs but it took quite a bit of calling and following up to be sure my needs were understood and clear.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Ron M

Saint Paul, MN
Wrote a review on 1/24/2021
PODS Review
(5 out of 5 rating)

Temporary storage for some of our belongings.

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Dan T

Tucson, AZ
Wrote a review on 1/24/2021
PODS Review
(4 out of 5 rating)

The monthly charge is very high....

Distance: 180 mi
Cost: $2,000
Per. Mile: $11.11
SqFt. Moved: 400

Edward C

Goodyear, AZ
Wrote a review on 1/24/2021
PODS Review
(5 out of 5 rating)

very clean , driver put pod down like a feather

Distance: 2,100 mi
Cost: $6,000
Per. Mile: $2.86
SqFt. Moved: 2,700

Kathleen M

Granville, OH
Wrote a review on 1/24/2021
PODS Review
(5 out of 5 rating)

on time, clean containers

Distance: 1,700 mi
Cost:
Per. Mile:
SqFt. Moved: 1,525

Jamie J

Brooklyn, NY
Wrote a review on 1/23/2021
PODS Review
(5 out of 5 rating)

Great POD! Team was so nice and efficient at getting my POD on its way.

Distance: 1,750 mi
Cost: $4,000
Per. Mile: $2.29
SqFt. Moved: 1,000

Michelle S

Pensacola, FL
Wrote a review on 1/23/2021
PODS Review
(4 out of 5 rating)

PODS is a great concept for moving from Point A to Point B. The initial person I spoke with was by far the Very Best Customer Service person I've ever talked to from any company in the last 30+ years!!! He outlined everything very clearly. After the POD arrived I realized I would need a 2nd one to load all of my belongings. That is when things fell apart... While POD #2 came the very next morning, the person I spoke with failed to request that both PODS be picked up on the same day to travel together. So this meant two different pick up and re-deliver dates, and needing to reschedule my helpers at the unload. The communication from the drivers at time of pick up and drop off is very good. I would use them again for any future move - just be sure to give yourself some wiggle room and double check all dates at delivery-load-redeliver-unload.

Distance: 265 mi
Cost: $3,200
Per. Mile: $12.08
SqFt. Moved: 2,380

Greg B

Louisville, KY
Wrote a review on 1/21/2021
PODS Review
(4 out of 5 rating)

Was 2 days late redelivering POD

Distance: 2,000 mi
Cost: $3,500
Per. Mile: $1.75
SqFt. Moved:

Mark G

Lacey, WA
Wrote a review on 1/21/2021
PODS Review
(5 out of 5 rating)

Job well done - on time and on budget.

Distance: 900 mi
Cost: $1,400
Per. Mile: $1.56
SqFt. Moved: 600

William C

Brentwood, TN
Wrote a review on 1/21/2021
PODS Review
(5 out of 5 rating)

We selected PODS due to convenience and ease in managing the contract online.

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Sophia Z

San Francisco, CA
Wrote a review on 1/21/2021
PODS Review
(5 out of 5 rating)

The Pod in SC arrived on time and the packing crew there was wonderful. My Pod was picked up on time and it was delivered in CA without any issues. The crew on the CA end were amazing as well. I wholeheartedly recommend people use Pods when moving short or long distances...It's awesome!

Distance: 3,000 mi
Cost: $3,000
Per. Mile: $1.00
SqFt. Moved: 1,952
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