On time, placed as requested in driveway, clean POD

the deliver was confusing because of an email saying it was delayed... it did arrive on the date in my account...

pods delivered and picked up promptly

What more can I say. It was a great experience. I should have had a larger pod maybe 20’, my mistake.

I used this company for packing two separate pods. Carleton and his helper were great.

Great communication and the pod drivers were both excellent. There was a major communication mis-step early on in the process which caused some unnecessary chaos.

From booking all through to final pick up everything was great.

A glitch with scheduling the container pick up but they worked to make it right. A really convenient way to move if you need to store your belongings for a sort time.

Would use them again

On time, friendly, and quick delivery. Hiro (sp?) called ahead to let me know his timing and was punctual. My only complaint is you can't use a 12' PODS to go interstate, otherwise great.

POD was great except when the person who was picking up the POD called I didn’t here the phone and said he was on the way and didn’t see the voicemail for hour, so tried call to make sure I didn’t miss him and mail box was full and couldn’t leave message.

PODS are the way to go if you are not moving a huge household. I certainly didn't want to drive a rental truck more than 2000 miles of the size that I used (16x8x8), so it was definitely the way to go!

PODS showed up on time - container was smaller than expected though and couldn't fit everything from a 2 bed/ 2 bath condo. Additionally, the PODS city services driver was threatening to leave when we had to go over 4 hours for loading even though the website said you could easily add additional time if needed.

In fairness, I had previously had a good experience with PODS, but this time was an absolute nightmare. On moving day, without prior notice, 1 of the 2 PODS was not delivered. Customer service offered no solution other than a 5 day delay which was beyond the time I had to be out of my house. I ended up renting a UBOX which was fine except it was much smaller and a UHaul trailer which at age 80 I was very nervous about pulling 1500 miles. Thanks to great movers I was able to salvage most but did end up leaving some things that just wouldn't fit. PODS tells me they are looking into the situation but I am beginning to doubt I will ever hear from them again. Just can't believe a company can ignore a customer. They had already charged me the delivery so I had every reason to believe they were coming. Not a good review here, would never depend on them again.

After moving with PODS, I’ll never use any other method to move.

delivered when promised.

Great to work with, every thing they were hired to was done on time and worked out well for the move.

Very organized and easy to use. Moved from Ohio to Florida and everything went better than expected. I have made several recommendations to friends and family and several have already used PODS for their move.

3 Different drivers over 3 days thus far. All were courteous and informative. Used caution when dropping and picking up the PODS

I didn't have an address yet in the town we were moving to so getting a PODS Container this option worked well for us. Customer service was awesome, they walked me through every step and answered all my questions. When I called to give my new address for drop off, we started from the top and went through the entire order to make sure everything was correct. When the rep got to my redelivery date, the date she gave me was 2 days after the months rental. I mentioned this and my concern of being charged for another month. Since PODS could not deliver before the month rental, they did take out for a second month but refunded it the same day. The container was clean & in excellet shape. Due to the delay in transporting and redelivery, I give them 4 stars but would definitely use them again.

Two pods- one picked up yesterday and the other one picked on April 28

The absolute best way to move! They were very efficient and cheaper than conventional moving vans.

Door would not raise properly. Pulled back trying to get door to open. Took two people to raise door which came off the track and was hanging down inside the Pod. Felt like older Pod that needs to be destroyed.

Everyone we dealt with from Pods was great, from the drivers to the people I spoke with on the phone.

Not a single complaint.

Simply amazing. On-time, the drivers were so nice and accommodating! Love the POD solution for a move.

Very friendly efficient driver. Showed up on time and was done and gone in minutes.

This is the first half of the review. The POD delivery went well and they were able to get it up the slanted driveway that was not the widest.

On time for all drop offs and pick ups.

The POD team was excellent - easy and affordable. The HireAHelper team exceeded our expectations.

PODS have worked very well so far.

Uses pods several time

They advised me that a 16ft would be big enough and then could not make it right!! Never again will I use or recommend PODs Company!!

Moving service was solid but sales team at Hire a Helper was not PODs representative was OK

I wish they’d been more helpful in choosing a POD size. I ended up having to order another one at the last minute and had to delay the closing on my house. If I ever moved again I would still consider using them. I’d just be better prepared for what to expect.

POD arrived on time, correct size that we ordered, was picked up when they said it would be picked up.

POD people under estimated the goods that had to be moved. I had to hire a separate moving company to bring the left over items. Cost $3500.

From the first person I spoke with, I knew I would go with PODS. He was so knowledgeable and answered every question I had. Every appointment they organized for me, they were there. On time! I would highly recommend PODS. They really have the moving issue(s) down pat! Customer service was EXCELLENT.

Drivers were excellent however POD physically lacked tie down hooks. This needs to be corrected by PODS

First time using Pods. Was able to fit all my stuff and still have some space left and this way was super easy and convenient.

So far so good. PODS have not been transported yet.

Would recommend and use again

They were very convenient to use, allowing long term storage. They kept me informed and completed the journey from Massachusetts to Nevada.

Good service and communicated well during the process.

There were some weird glitches initially, but in the end they came through and did a great job!

Extremely hard working and professional individuals.

Showed up on time and were very nice.

They were there when promised and very professional drivers.