Units were delivered on time and were picked up on time as agreed.

Every thing done as promised.

PODS was very prompt and delivered and picked up exactly as requested.

Worked well and everything arrived on time and in good shape.

PODS did everything we requested and were just super to work with from day one through the complete move.

I did not understand how effectively they could locate the container exactly where I wanted it. They delivered early in the window they provided the day before and they picked it up early in the window they provided. Both drivers were fantastic.

One time delivery and pickup

Chris did a great job delivering and picking up PODS containers.

The storage Pod was delivered on time. The driver was very helpful and skillful in placing the Pod in the right location in the driveway.

Used Pods for a cross-country move and everything arrived safe and sound as scheduled. Had constraints at the destination with how long container could be left in the loading dock of new apartment and the local center provided same day dropoff and pickup.

Very little was user-friendly about PODs customer experience from chatting with support, to phone conversations to make a simple adjustment to the scheduling, to the website itself. The most efficient part were the very capable drivers both for drop-off, pickup to transport, and drop-off again for unloading. That part of the process was seamless. The poor customer service and the unknowledgeable staff on the phone and online left a bad taste in our mouth for the price tag and we will not recommend their service to others.

They’ve only picked up so far, but the driver was on time, professional and very personable. All customer service agents I’ve dealt with so far have been wonderful as well.

Very satisfied with the service.

Very amazing transport company

I have used PODS several time and they have always arrived on time to deliver a POD for loading, pick up, and re-delivery. I was able to schedule the PODS to easily meet my require schedule for moving to another state. I would definitely recommend them and would use them again.

They were good. my only complaint is I was undersold on the number of PODS I would need for my size house. When I went back to order another POD they were completely booked for my time frame leaving me to have to scramble to find an alternative moving company.

This was the best experience. Matt was the best and made sure we had the POD dropped and picked up timely. Great communicator !!!

On time. Absolutely no hassles.

I expressed concern over condition off second POD , much older than first, was assured that I had nothing to worry about...floor was busted out when delivered...many items damaged including new leather reclining sofa...

Great!!! Everything made it!! Was shocked that nothing broke.

No human communication; couldn't reach anyone (tried for hours with 10 CSRs and online chats) but no one was answering the phone or could tell me when my PODS was coming.

we have used pods twice now for long distance moves there great on time and get you things to you without delay and in perfect condition. we have used movers before and sall items were broken and things were stolon and we waited 2 weks longer for deliverery then told. will use pods agian we highly recomend them.

isn't completed yet.

They did a good job delivering the Pod to my house, transporting it to our new home. The entire process was very easy. I was able to purchase straps and packing blankets on their web site.

Super Service & Very Timely.

Delivered on time.. customer service answered all my questions.

I appreciate the flexibility that was given to me

Stored goods in same condition as when packed.

Super driver, got the truck in a super tight spot

Did not know what to expect as a first time user and was pleasantly surprised.

PODS made moving out of NYC much easier than I had anticipated. I decided to go with "City Service" (a service often provided in metro cities) which assigns a dedicated driver that delivers the PODS container, stays with the container (remains on the truck) and operates the lift so that the movers can access the container to load. Although City service was an additional cost (~$645 included in the transportation cost for this review) it was well worth it to make sure that the move was efficient and smoothest possible especially in a congested city like NYC. I'm not planning to make a cross-country move again anytime soon, but if I do I'm definitely using PODS again.

Great, they communicated with us to make sure the POD was put exactly where we wanted it on our driveway.

Great scheduling. Easy and reliable

Showed up early, right where it was supposed to be. Professional and courteous delivery people.

Good and affordable service.

On time. Everything went very smoothly.

Very pleased with POD's service.

Excellent, so far. Only half way through our move but they have beanery easy to work with.

Still waiting for damage claim assistance.

No issues with the POD folks. Did exactly what they said the would do

The move went very smooth and the guys took care not damage anything. They were excellent at packing the Pods.

2nd time using and they are great. POD goes into A/C storage till I need. Our choice for container storage.

They came when they were suppose to and were very friendly

Still using company for storage. Will update when move completed in a few months.

So far so good ... drop off of the Pods was timely. Pick up and delivery are still ahead.

Great job Let's do it again

Works best with your dates in advance so you get the dates you want. Excellent with communication! On time with all deliveries and pickups. I would definitely use them again.

This is my second time using PODS. The first time I used them they stored my belongings for nearly 2 years. When I was ready to settle into a home they delivered the POD and everything inside was just as it was when it was placed in the POD 2 years prior. I am looking for a new place to call home and they will be storing my belongings again until I find my new place. I trust them to take care of my stuff.