PODS® Reviews

Annie C

Silver Spring, MD
Wrote a review on 6/10/2019
PODS Review
(4 out of 5 rating)

So far, I'm really appreciating the POD that I got for my cross-country move. Turns out my kitchen remodel is going slower than hoped. It was a relief to know I wasn't racing a moving truck or dealing with moving things two times. The gal who dropped my POD off in Silver Spring, MD, was excellent. Got it right tight against the curb. The gal in MN was a little less awesome, but she said she was new. I'll be opening the POD today. So far, so good!

Distance: 1,200 mi
Cost: $3,100
Per. Mile: $2.58
SqFt. Moved: 800

Richard Q

Mountain View, CA
Wrote a review on 6/9/2019
PODS Review
(5 out of 5 rating)

Good service so far only 1/2 done

Distance: 1,800 mi
Cost: $8,000
Per. Mile: $4.44
SqFt. Moved:

Justin Z

Tempe, AZ
Wrote a review on 6/8/2019
PODS Review
(4 out of 5 rating)

The container was amazing and much better than the uhaul uboxes I used before. I am thrilled with the service overall however the storage at their warehouse was really expensive and access to the container was only a few hours after n Saturdays which makes it super challenging to do anything while working a normal 40 hour week. Overall great, but I wish it was a little more affordable to storage and better access hours.

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SqFt. Moved: 1,200

Gary G

Naperville, IL
Wrote a review on 6/8/2019
PODS Review
(5 out of 5 rating)

Professional, timely, and cost efficient!

Distance: 3,000 mi
Cost:
Per. Mile:
SqFt. Moved: 2,700

Rich W

Orlando, FL
Wrote a review on 6/8/2019
PODS Review
(5 out of 5 rating)

PODS was awesome. The PODS Customer service and drivers were top notch

Distance: 1,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,865

Joan L

Tucson, AZ
Wrote a review on 6/7/2019
PODS Review
(4 out of 5 rating)

We choose POD as a last minute decision because of contractor delays at the house we were moving into and the moving company we hired could not store our belongings. Also, when we chose a POD Container, we under estimated the size and had to order another one at the last minute. It was delivered and the first one taken away the same day and the second POD was picked up when scheduled. It actually was rather close to the date we had to be out of the house and it was nerve wracking, but it all worked out well. I have to say the containers were both clean, and the drivers were very polite and respectful of our property, everything we ordered to be included, such as the blankets and pad locks were included. Customer service during booking was very helpful when scheduling the pod. Although, if you have a lack of communication with your significant other, and you do not know when the pod is to be delivered, there is no way they can tell you or give you an idea of when the pod will be delivered, or contact the driver to find out. It would have been nice, but, it all worked out fine. I hope to never move again, so not I hope that I never have to use them again!

Distance: 2 mi
Cost: $500
Per. Mile: $250
SqFt. Moved: 1,900

Jim C

Stilwell, KS
Wrote a review on 6/7/2019
PODS Review
(5 out of 5 rating)

PODS transported the two containers without any damages to their contents.

Distance: 10 mi
Cost: $800
Per. Mile: $80.00
SqFt. Moved: 4,600

Jennifer R

Holliston, MA
Wrote a review on 6/7/2019
PODS Review
(5 out of 5 rating)

Delivered and picked up the Pod on time.

Distance: 25 mi
Cost: $220
Per. Mile: $8.80
SqFt. Moved: 1,500

Dennis H

Kenmore, WA
Wrote a review on 6/6/2019
PODS Review
(5 out of 5 rating)

John and Andre did a fantastic job! They came a day early when we requested it of them and brought all of the tools necessary to make the move happen for us. They never stopped for a break and took great care to secure our important items using packing blankets and straps. We will definitely be calling them the next time we need to have something moved.

Distance: 70 mi
Cost: $450
Per. Mile: $6.43
SqFt. Moved: 1,860

Tony M

Plainfield, IL
Wrote a review on 6/6/2019
PODS Review
(5 out of 5 rating)

The guy who delivered the container was right on time, did his Podzilla thing and was informative.

Distance:
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Per. Mile:
SqFt. Moved: 1,800

Lynda J

Oceanside, CA
Wrote a review on 6/6/2019
PODS Review
(5 out of 5 rating)

I’ve used this company several times now and I highly recommend them

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved: 1,800

Steve R

Isanti, MN
Wrote a review on 6/6/2019
PODS Review
(5 out of 5 rating)

I love the convenience of loading our stuff once. It stays in storage until we're ready for final move. It doesn't have to be moved out of a truck into storage then back on a truck for final delivery. Beware of limitations for where the container can be dropped off though.

Distance: 700 mi
Cost: $4,000
Per. Mile: $5.71
SqFt. Moved: 1,700

Dave B

Mesa, AZ
Wrote a review on 6/6/2019
PODS Review
(5 out of 5 rating)

Everything as stated over the phone. Easy system to use and great communication

Distance: 2,000 mi
Cost: $2,400
Per. Mile: $1.20
SqFt. Moved: 1,000

Roy T

Savannah, GA
Wrote a review on 6/5/2019
PODS Review
(5 out of 5 rating)

Great service from everyone.

Distance: 60 mi
Cost: $1,200
Per. Mile: $20.00
SqFt. Moved: 3,000

Kerin E

Falls Church, VA
Wrote a review on 6/4/2019
PODS Review
(3 out of 5 rating)

PODS was great in the beginning but then I needed another POD to finish my move and they made the experience EXCRUCIATING. Customer Service Rep (Ben) next morning (after they could not tell me the night before if I would EVEN GET a 2nd POD the next day) HUNG UP on me after I asked to speak to a supervisor. I was THOROUGHLY STRESSED OUT and NOT EASY to deal with; however, people who provide customer service for a living with highly stressful situations such as a cross-country move must never hang up on a customer. Not acceptable, regardless of how much I yelled (and I did). The lovely man (Don) who picked up my completely filled POD and delivered the second POD the next day could not have been nicer or more accommodating, thus my average review (horrible telephone experience; lovely "in-person" service).

Distance: 3,000 mi
Cost: $8,000
Per. Mile: $2.67
SqFt. Moved: 1,200

Harold F

Charlestown, IN
Wrote a review on 6/4/2019
PODS Review
(5 out of 5 rating)

They delivered the Pods on time and placed them where we asked. They were friendly and helpful.

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Daniel G

Escondido, CA
Wrote a review on 6/4/2019
PODS Review
(5 out of 5 rating)

We rented 2 16 foot PODs for our 1876 sq ft house. Mind you we threw out a ton of stuff and made 18 trips to Goodwill. OK, so I learned the hard way you have to call PODs well in advance to deliver your POD. A PODs call center guy initially told me the PODs would be moved to San Diego shortly after they took the full pod away. Not true. So when I found a house to rent and called, the PODs were still in San Jose. That meant would couldn't get the 1st POD for 10 days. We thought the PODs were already in San Diego. My wife went nuclear on me.

Distance: 450 mi
Cost: $4,500
Per. Mile: $10.00
SqFt. Moved: 1,876

Guy N

New Orleans, LA
Wrote a review on 6/4/2019
PODS Review
(5 out of 5 rating)

The Pod was dropped off during the time window and when the Pod was picked up they were actually 30 mins early! Both individuals were friendly, efficient, and knew what to do.

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Karen B

Rocklin, CA
Wrote a review on 6/3/2019
PODS Review
(5 out of 5 rating)

The POD was delivered and placed exactly where I wanted it and delivered the same way. Couldn't ask for a better experience.

Distance: 180 mi
Cost: $1,500
Per. Mile: $8.33
SqFt. Moved: 2,800

Patricia T

Pittsburgh, PA
Wrote a review on 6/3/2019
PODS Review
(5 out of 5 rating)

Pod came on time and was picked up on time. Worker worked hard to put the POD in driveway. The POD was clean and in good shape. I would use them again

Distance: 760 mi
Cost: $2,500
Per. Mile: $3.29
SqFt. Moved: 1,500

Wendy K

Henrico, VA
Wrote a review on 6/3/2019
PODS Review
(5 out of 5 rating)

The POD was delivered and picked up on time. Both drivers were very professional.

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Linda M

Derby, NY
Wrote a review on 6/3/2019
PODS Review
(5 out of 5 rating)

More convenient than a traditional moving company. We were able to load the PODs, as well as pay for them, in stages. Overall, it was NOT less expensive than a traditional mover -- but the convenience justified the cost.

Distance: 900 mi
Cost: $7,500
Per. Mile: $8.33
SqFt. Moved: 3,500

Debbie J

O Fallon, MO
Wrote a review on 6/2/2019
PODS Review
(5 out of 5 rating)

Great service and reasonable. Thanks for making things a little easier during a stressful time!

Distance: 17 mi
Cost: $250
Per. Mile: $14.71
SqFt. Moved: 2,100

Susan S

Chesapeake, VA
Wrote a review on 6/2/2019
PODS Review
(5 out of 5 rating)

I spoke with an agent from PODS about a month before we were scheduled to move and he was very helpful with the whole process. The PODS arrived as scheduled and were picked up as scheduled. Each of the drivers were courteous and professional.

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Joe C

Ventura, CA
Wrote a review on 6/2/2019
PODS Review
(5 out of 5 rating)

I would use the POD system again in a heart beat. Clean containers, with many tie-down points and they offer many services to accommodate out of town moves.

Distance: 4 mi
Cost: $200
Per. Mile: $50.00
SqFt. Moved: 1,700

Laura N

Eugene, OR
Wrote a review on 6/2/2019
PODS Review
(2 out of 5 rating)

Customer service for PODS was unsatisfactory. POD did arrive in good condition though. Cost was excessive compared to UBOX that I had shipped; UBOX personnel have customer service nailed - great communication all along the way - from timing of drop off at initial location to drop off/pick up of container from final destination. Will definitely use UBOX again for any moving needs

Distance: 2,900 mi
Cost: $6,000
Per. Mile: $2.07
SqFt. Moved: 1,161

Beth B

Nampa, ID
Wrote a review on 5/31/2019
PODS Review
(3 out of 5 rating)

Not very happy with the whole experience. Nice customer service agents, but they sadly underestimated my moving requirements.

Distance: 1,000 mi
Cost: $4,000
Per. Mile: $4.00
SqFt. Moved: 1,422

David P

North Plains, OR
Wrote a review on 5/31/2019
PODS Review
(4 out of 5 rating)

Service overall has been really good and responsive. However, originally I was lead to believe it would take ~8 days to deliver my pod once I had a new house/address. Instead, it will take 17 days. That ~week is mostly an light inconvenience. But I could have planned it better. It also would be nice if it were esier to get a quick and dirty quote online.

Distance: 2,800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,650

Bruce H

Loxahatchee, FL
Wrote a review on 5/30/2019
PODS Review
(5 out of 5 rating)

The driver, James, came out to me in south Florida to unload and load my POD. I have to say that he was the most professional, cordial, and friendly person that I have had the pleasure of meeting. Although I only used 1 POD, it held WAY more than I had expected and the customer service was fantastic. I will definitely use them again for future moves.

Distance: 1,250 mi
Cost: $2,400
Per. Mile: $1.92
SqFt. Moved: 2,600

Haidee W

Highlands, TX
Wrote a review on 5/30/2019
PODS Review
(5 out of 5 rating)

They delivered and picked up the Pod on time.

Distance: 350 mi
Cost: $2,000
Per. Mile: $5.71
SqFt. Moved: 1,200

Jason M

Port Saint Lucie, FL
Wrote a review on 5/30/2019
PODS Review
(5 out of 5 rating)

Their customer service is amazing! You get a live person within a minute of calling, just a couple prompts to get you to the right person. This was incrdibly valueable. They are who put us in touch with HireAHelper, which we are so thankful.

Distance: 1,350 mi
Cost: $5,000
Per. Mile: $3.70
SqFt. Moved: 1,600

Debbie V

Las Vegas, NV
Wrote a review on 5/30/2019
PODS Review
(4 out of 5 rating)

Container was dropped off and picked up on scheduled days, clean, held about what they told me to expect. Good choice for my in-town move when I couldn't go directly from one house to the other. Very inflexible with time frames, which was unnerving with HOA requirements.

Distance: 5 mi
Cost: $500
Per. Mile: $100
SqFt. Moved: 2,500

Liz S

Morrisville, NC
Wrote a review on 5/29/2019
PODS Review
(5 out of 5 rating)

The local Raleigh PODS company was FANTASTIC! I, however, am NOT happy with the corporate office and how they handled the gross error on their end. Listen to the tapes from May 23 at 10:58 a.m. Corporate also promised me 20% discount for the entire unit and moving expenses. This conversation took place May 28 at 8:00 pm.

Distance: 750 mi
Cost: $350
Per. Mile: $0.47
SqFt. Moved: 1,150

Chris M

Grand Rapids, MI
Wrote a review on 5/29/2019
PODS Review
(5 out of 5 rating)

They showed up on time and did everything they said they would do.

Distance: 1,300 mi
Cost: $3,000
Per. Mile: $2.31
SqFt. Moved: 750

Viviana L

Hollywood, FL
Wrote a review on 5/29/2019
PODS Review
(5 out of 5 rating)

Driver called ahead of time of his arrival to let me know he was on his way and arrived on time. He was very helpful and provided tips on how to load the POD. The service has been excellent thus far.

Distance: 15 mi
Cost: $600
Per. Mile: $40.00
SqFt. Moved:

Blair N

Morrison, CO
Wrote a review on 5/29/2019
PODS Review
(4 out of 5 rating)

They placed the POD in the wrong direction

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 800

Mark K

Hayden, ID
Wrote a review on 5/29/2019
PODS Review
(5 out of 5 rating)

The smartest thing I did was use the 2 Pods. They were fantastic in every way.

Distance: 2,200 mi
Cost: $7,000
Per. Mile: $3.18
SqFt. Moved: 2,000

Bryon M

Springfield, VA
Wrote a review on 5/29/2019
PODS Review
(5 out of 5 rating)

So easy. Love the drop off and pick up options. Don't need to be present to "accept" or "sign" for it. Just load it up and they pick it up when you're ready. The only way to move.

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Eric O

Bonita Springs, FL
Wrote a review on 5/28/2019
PODS Review
(5 out of 5 rating)

Pods was great. Easy to setup and deal with. They did what they said with no surprise costs and on schedule. Had 2 pods for all my stuff and everything arrived intact and in good shape

Distance: 1,200 mi
Cost: $3,500
Per. Mile: $2.92
SqFt. Moved: 2,300

Donna B

Acton, CA
Wrote a review on 5/28/2019
PODS Review
(5 out of 5 rating)

my container has not been dropped off at final stop yet, but all went extremely well when it was dropped at my house for loading. The gentleman who delivered it made sure it was placed properly and left a walk way open. I would use again. also, the phone calls in to Pods to set things up and modify were very good also, staff was very helpful and guided me through a long move... Thank you Pods

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Beverly B

Arlington, TX
Wrote a review on 5/28/2019
PODS Review
(5 out of 5 rating)

All POD drivers were EXCELLENT, helpful and knowledgeable.. Can't remember the first delivery man, Daryl and Ron Lax were ALLLLLLL GREAT !

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Lawrence H

Killeen, TX
Wrote a review on 5/28/2019
PODS Review
(3 out of 5 rating)

My only complaint is that the original customer service representative at PODS told me that they were very flexible. He told me if I order a '16 one week and another for the following week. After I loaded the first '16 had the flexibility to change to a '12 afterwards before they delivered the second POD. It turns out that this was not the case and I ended up having the take the second '16 because PODs does not allow '12 for long distance moves. So much for flexibility!! Seems to me that the customer should be able to order whatever the company has available. If it's not available then it is simply a supply chain problem within the PODs organization. A policy of not allowing '12 for long distance does not support their advertisement of flexibility.

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Gloria S

Buford, GA
Wrote a review on 5/28/2019
PODS Review
(5 out of 5 rating)

The POD had to be backed in over a narrow concrete bridge. The driver easily maneuvered the POD over the bridge and positioned the container without difficulty. We chose PODS as opposed to conventional movers due to the length of time in storage and uncertain delivery date. Customer service was extremely helpful and accommodating.

Distance: 500 mi
Cost: $2,100
Per. Mile: $4.20
SqFt. Moved: 1,750

Elise S

Avondale Estates, GA
Wrote a review on 5/27/2019
PODS Review
(5 out of 5 rating)

Very professional. There was customer contact throughout the process and the Podzilla operators were great.

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Joan M

Napa, CA
Wrote a review on 5/26/2019
PODS Review
(5 out of 5 rating)

Review so far is great. There were three drivers involved. One delivered the first POD. Harvey deliver the second POD, also picked up the first POD. Another driver picked up the second POD. Sorry, but the names of the other two did not stick with me. They were all courteous, called first, and arrived when they said they would.

Distance: 255 mi
Cost: $4,000
Per. Mile: $15.69
SqFt. Moved: 1,600

Judith O

Harpers Ferry, WV
Wrote a review on 5/26/2019
PODS Review
(5 out of 5 rating)

Two young men arrived exactly on time. I guessed we would need 3 hours. Dante and Antwon finished in 1!!!! They were polite and very careful with our belongings! We used AJ moving

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 1,500

Cheryl L

Tucson, AZ
Wrote a review on 5/26/2019
PODS Review
(5 out of 5 rating)

So far so good. Delivered and picked up pod as scheduled. Have yet to complete move on other end.

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Alison F

Durham, NC
Wrote a review on 5/25/2019
PODS Review
(5 out of 5 rating)

On time, friendly excellent service and product

Distance: 2,000 mi
Cost: $4,500
Per. Mile: $2.25
SqFt. Moved: 750

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