PODS® Reviews
PODS offered the ultimate in moving flexibility and storage. We had to use 4 PODS (3-16' & 1-7') to move our household, but the ability to stagger the pickups and deliveries really helped the sale of our first home and the move into the new home. We did run into a scheduling issue with delivery that changed the date we received certain PODS, but overall it worked out.
Driver delivering and picking POD were courteous, efficient, on-time. There was a problem with the lock (I could not close the POD door properly to allow security) and the driver had to leave. But, he made a point of getting back the same day to help me with the locking of the container and get it on its way. I very much appreciated the help.
PODS was supposed to delivery my container on a Friday. I had scheduling a loading service for Saturday morning. The POD didn't arrive - apparently the driver didn't drop off my POD and 2 others. But PODS made my container a priority in the morning and it was able to get there before the loading services company.
Worst experience we've ever had with a company. Hours on the phone with customer service. At one point they didn't know where the POD was. They missed a delivery date because someone at the local office didn't get the correct permits, after assuring us that they had. The corporate office told us all sorts of conflicting information on how to correct. No one would call us back when they said they were checking on something and would be back in touch. Definitely, definitely do not recommend.