Very clean PODs, quick delivery, good people willing to place the PODS for convenient use loading and unloading. all our drivers were pleasent and helpful with suggestions, We have used them for 3 PODS now and would use them again.

First time customer, and it was a very good experience. Totally fit the bill for our needs. I've moved a ton of times over the years (military) and know how to pack...didn't need the imposition and cost of someone else doing it for us. They delivered the POD right on time for packing, delivered it to the destination address as scheduled, and are on target to pick it up on the scheduled date. Telephonic updates as to the delivery and pick-up windows have been accurate. Very pleased.

hard to schedule to meet my needs.

The POD arrived and departed on schedule. The driver was very efficient and polite. The truck and container were in good shape and she knew what she was doing in dropping and picking up the POD. She also called in advance to notify me of her ETA. I called PODS because I was watching TV and their commercial appeared. I AM VERY SATISFIED WITH THEIR SERVICE AND WILL USE THEM AGAIN!

met our needs, respectful and efficient

From start to finish PODS was professional and delivered a wonderful experience. Our items were stored for several weeks and arrived to us dry and in perfect condition. The other items we stored in a storage unit had evidence of water/humidity as our boxes were "soft". I will only use PODS in the future.

PODS came on time to deliver both PODS and picked up the packed POD when they said they would. It's still en route so I don't have a final review. However, they were very difficult to communicate with when I asked for the second POD to be picked up empty, and did not take it on the arranged day (which was the same day as the full POD). It's still in my landlord's driveway, 4 days later. They explained that this is the beginning of a busy season and they've just hired new staff who are not yet completely trained. But still. I'm hoping they will not bill me for rental and that I won't have to be on the phone again with them to get it sorted out.

I had some scheduling issues with the delivery and pick up of my container but all of the issues were resolved with their customer service department.

Container arrived on time and was in good condition.

I was so happy that I got the 16Ft containor. I think most folkes do not know just how much "Stuff" they actually have to ship. Container was in expected condition...used. Drop off was provided by an excellent person as was the pick-up person. Both were all about business! I hope I will never have to use them again...but, if so...I would consider using a POD. I actually needed at least two more feet of space. In my opinion the packers did not make good use of space.

Fabulous all the way!

they do what they feel like doing, when they feel like doing it. they were physically abusive to me because they would not take an old container and put the new one in its place. therefore i had to handle the stuff in the container from the street ( so did your people on 5/2. the supervisor refused to talk to me. i have begun a filing with TX elder abuse dept.

The 16 feet size is just right for me.

Having the PODS onsite worked well. Not having to deal with driving my belongings was great.

PODS container was neat and clean. Delivered and picked up on time.

BOTH POD DRIVERS WERE FANTASTIC!!!

Was misquoted on the size a 7x7x8 PODS BOX WOULD HOLD. We were told we could put enough for a one bedroom Apartment in to it and we had to keep items out and prioritize. Luckily the second half of the move will not go like this one. Be sure to get the bigger size. It is not any more expensive that’s the smaller. I feel like PODS got more money for my lack of knowledge in moving. And moving is already difficult. Why make it harder on people by underestimating and getting them worried. ALWAYS GO BIGGER AKSLD STRAP IT DOWN!

A little expensive, but worth not having to move everything ourselves when we were moving across the country.

Had professonal movers pack the PODs in New York and then they were shipped to Ft. Myers. They were stored in a secure fashion both in New York, in route, and in Ft. Myers.......Excellent company, but you need professional movers to pack each POD correctly. As we slowly unpack, they has not been any damage what so ever - unlike the horror stories I have heard about long distance movers

Outstanding service and support. Drivers, storage personnel, and online assistants were always courteous and professional. Worth every penny!

Price was right on per the quote; timing and notifications were automated, accurate and effective. Very convenient for the situation I was in, combining two homes into one!

When booking a POD, be mindful of the actual interior dimensions of the POD. They like to quote the exterior dimensions, however the inside is smaller.

Great. On time and efficient.

Very good to work with. Answered all my questions. Everything was as they said it would be. Good clean pods. Would use them again if needed. Thanks again.

The POD was delivered when they said, placed where I indicated and picked up when requested.

Great people to work with. Very friendly

Brian and Armando were excellent workers...on time, professional and friendly. They communicated well as to what I needed. We still have 2 more PODS to fill and will be requesting them!

Excellent as Always.

The driver was Great & very knowledgeable in moving POD into position.POD was new & very clean on the inside. Booking was easy & each time I called with a question etc. customer service was so very helpful.

They were on-time both picking up and delivering, gave advice on packing and our items arrived in good shape. I would use them again, if , God forbid,we ever move again!

love it company customer service is great

Jason and Rudy were hardworking, industrious, young men; polite, considerate and taking care with our possessions. I would hire them again in a heart beat and have no qualms recommending them to anyone else.

Extremely easy and efficient.

PODS offered the ultimate in moving flexibility and storage. We had to use 4 PODS (3-16' & 1-7') to move our household, but the ability to stagger the pickups and deliveries really helped the sale of our first home and the move into the new home. We did run into a scheduling issue with delivery that changed the date we received certain PODS, but overall it worked out.

Opened container and put back old lock fur tie was busted up

Pods are convenient and hold more than the smaller units others use. We like their Podzilla that lifts units vertically.

PODS were great in working within a timeframe for drop off and delivery of 3 PODS on 2 different days.

On time and complied with the restrictions imposed by the apartment complex. Did a great job of parking the container where it was reguired.

Pods delivered on time

Driver delivering and picking POD were courteous, efficient, on-time. There was a problem with the lock (I could not close the POD door properly to allow security) and the driver had to leave. But, he made a point of getting back the same day to help me with the locking of the container and get it on its way. I very much appreciated the help.

this was our 3rd pod. Scheduling was a nightmare. One person knew what she was doing, the others were morons. I gave them a good rating because my stuff got to me on time. This was only a 7 ft pod so the other questions on this survey are completely irrelevant.

On time delivery to start. Taking a little longer to get to destination than what we thought.

The PODS container was a little beat up, however, the company delivered on time and has kept me aware of every step. The delivery driver was quite professional and friendly.

The PODS system is professional and worked perfect for my move from a major city to a small town

Excellent service, the PODS size was great for our needs.

Everything promised was delivered on time. Worked very efficiently with use when scheduling changes were necessary. First time I have used PODS and I would not hesitate to use or recommend them.

excellent service everything was on schedule as promised

PODS has the best rate per cubic foot space moved. But if you are moving in stages with multiple containers, it is hard to know which unit they are telling you about. Really would help if they used the container ID.