On-time service and great communication. I'm really impressed with the PODS service. I see why people like using them.

Really good and on time.

PODS up north went fine. Can't say the same for Wilmington location.

I would have given PODS an excellent, however when scheduling the final POD for delivery and pick up, I was connected to a call center and supposedly scheduled for Dec.4. When I did not receive an email concerning the scheduled delivery. I called PODS immediately and I was informed that there was nothing scheduled. The person at the call center did not schedule anything. I had to schedule for the next day Dec. 5. I only wish I had gotten her name. I would recommend PODS. The only problem is explained above. Just follow up.

They stored my belongings perfectly. The customer service during the booking, pick-up and drop off was excellent. I would certainly choose PODS again.15 miles

The POD was delivered on time and the driver was careful where he placed it. It was picked up on time.

This is still in process.

Efficient and on time.

Just what we needed, but pricey

Constant communication on multiple devices (phone, email and text).

We had a very positive experience with PODS. Communication was good, it was within our budget and they met all of our expectations.The pods arrived ina timely manner and they were clean and in good condition. The employees that we worked with were very helpful. I would chose PODS again

This was originally going to be a move across the country but everything got changed and it ended up being a local move. This is not a cost-effective way to move locally.

Placed exactly where I needed it... easily changed my pickup date to sooner.

Pods was recommended to us by a family member who used them to move across country. I will definitely recommend to everyone. Save money and use a POD. It takes the stress out of moving. Great customer service

Convenience was awesome. Scheduling left a little to be desired but in the end worked out.

Would not listen to my drop off and pickup needs

All punctual, cooperative, and goods arrived safe and sound!

PODS are a little confused about whether they do provide blankets (you pay for them) or not!! Their insurance program is a little solt.

We rented 2 PODS, one 13 ft and one 16 ft. We should have got 2 16ft ones and one other smaller one because we have all over sized furniture and gym equipment.

The size of the POD suggested worked out great! The container was in great condition and the customer service was perfect for booking, delivery & pick up. It’s great that I am able to have the POD stored while I look for a new place to live. I will use them again!

Definitely would use again.

This is my second move with PODS. Great team.

It would be more helpful if the representative had a better sense of space. I originally reserved two large pods and ended up needing three. Timing was critical and I would have been in trouble had I not anticipated needing more space.

Clean storage container.

PODS company was fine; very professional, great customer service. I just wished they could have delivered and picked up my POD sooner.

Because my PODS were in storage for 2 months, I ended up with a cockroach infestation in my boxes.

Everything with my move went smoothly. They were right on time with every step of the process. Everyone that I dealt with was very helpful. I would definitely use them again.

This transportation option worked well for the size and distance of my move, and the container (POD) was in good condition. My biggest issue was the customer service during drop off. First, I was told that I didn't need to be there at drop off and then the driver called to say I had to sign a document with permission to leave the pod on the street. Second, when ordering the pod, the online wizard had me precisely position the POD where it should be placed, and the driver did not have that image, just notes, and so I was left trying to describe where to put it, and where the opening should be, over the phone. Frustrating.

On time, worked fast but were very careful

They were very helpful in solving my transportation problem. I would have preferred to have single agent to contact with the whole process.

On time, driver always called me before moving the POD. None of my stuff got damaged during transport.

I have not moved the pods yet

James was on time, efficient, professional.

Very good, customer service very helpful, sometimes very busy! Would use again.

Angelo who delivered my POD prior to the unloading was excellent. He was very skilled and answered all questions. I was lucky to get him again when the POD was picked up yesterday.

Using PODS was a very positive experience. However, one caveat: if you're not sure about which container size to use, I would recommend going larger, since estimating cubic feet for what I was moving was confusing. Also, it may impact the cost of moving long distance, so you should ask them if there is additional cost depending on the size of the container. Otherwise, it was the easiest move I've ever made!

Excellent customer service, easy to use process and nothing damaged. Very satisfied with PODS. .

Pods states they can fit a 3 bedroom house into a 16 foot pod. slight understatement. Truthfully, you need a 20 footer or one-half Pods to get the job done.

Great way to move furniture.

They were timely and kind.

I can't get over how simple this process was! I can't imagine why anyone would use unreliable, sneaky moving companies (had a horrible experience with multiple ones where they show up, raise the price, and you have to get out so you're at their mercy- is this common practice?!?!) PODS was so convenient, on my timeline, inexpensive and the reps were so easy to talk to. I also discovered how flexible they can be when I needed a faster pickup of my empty container and I wasn't even home!

The transaction was smooth and very fast and efficient. The delivery driver was incredible. I cannot recommend him enough.

The coordinators were very helpful and delivery and pick up was prompt.

PODS was helpful and very organized. My one complaint would be with the design of the doors. It would be much better to have doors that open outward instead of the somewhat flimsy rolling overhead door. The rolling door kept getting caught on the ratchets we used to secure our belongings.

Again, efficient, professional and organized!

The pods arrived on time as scheduled but when we attempted to change the pick up date we had to call back 3 times because they somehow ended up not making the correct change. Instead we almost got 2 extra pods delivered, then the 2nd call changed the pick up date to a wrong date. On the 3rd call they seem to have the correct information. Hopefully since we are still using them and hope our instructions are finally understood.

On time and very professional

Pods worked out for me.