We choose POD as a last minute decision because of contractor delays at the house we were moving into and the moving company we hired could not store our belongings. Also, when we chose a POD Container, we under estimated the size and had to order another one at the last minute. It was delivered and the first one taken away the same day and the second POD was picked up when scheduled. It actually was rather close to the date we had to be out of the house and it was nerve wracking, but it all worked out well. I have to say the containers were both clean, and the drivers were very polite and respectful of our property, everything we ordered to be included, such as the blankets and pad locks were included. Customer service during booking was very helpful when scheduling the pod. Although, if you have a lack of communication with your significant other, and you do not know when the pod is to be delivered, there is no way they can tell you or give you an idea of when the pod will be delivered, or contact the driver to find out. It would have been nice, but, it all worked out fine. I hope to never move again, so not I hope that I never have to use them again!

PODS transported the two containers without any damages to their contents.

Delivered and picked up the Pod on time.

John and Andre did a fantastic job! They came a day early when we requested it of them and brought all of the tools necessary to make the move happen for us. They never stopped for a break and took great care to secure our important items using packing blankets and straps. We will definitely be calling them the next time we need to have something moved.

The guy who delivered the container was right on time, did his Podzilla thing and was informative.

I’ve used this company several times now and I highly recommend them

I love the convenience of loading our stuff once. It stays in storage until we're ready for final move. It doesn't have to be moved out of a truck into storage then back on a truck for final delivery. Beware of limitations for where the container can be dropped off though.

Everything as stated over the phone. Easy system to use and great communication

Great service from everyone.

PODS was great in the beginning but then I needed another POD to finish my move and they made the experience EXCRUCIATING. Customer Service Rep (Ben) next morning (after they could not tell me the night before if I would EVEN GET a 2nd POD the next day) HUNG UP on me after I asked to speak to a supervisor. I was THOROUGHLY STRESSED OUT and NOT EASY to deal with; however, people who provide customer service for a living with highly stressful situations such as a cross-country move must never hang up on a customer. Not acceptable, regardless of how much I yelled (and I did). The lovely man (Don) who picked up my completely filled POD and delivered the second POD the next day could not have been nicer or more accommodating, thus my average review (horrible telephone experience; lovely "in-person" service).

They delivered the Pods on time and placed them where we asked. They were friendly and helpful.

We rented 2 16 foot PODs for our 1876 sq ft house. Mind you we threw out a ton of stuff and made 18 trips to Goodwill. OK, so I learned the hard way you have to call PODs well in advance to deliver your POD. A PODs call center guy initially told me the PODs would be moved to San Diego shortly after they took the full pod away. Not true. So when I found a house to rent and called, the PODs were still in San Jose. That meant would couldn't get the 1st POD for 10 days. We thought the PODs were already in San Diego. My wife went nuclear on me.

The Pod was dropped off during the time window and when the Pod was picked up they were actually 30 mins early! Both individuals were friendly, efficient, and knew what to do.

The POD was delivered and placed exactly where I wanted it and delivered the same way. Couldn't ask for a better experience.

Pod came on time and was picked up on time. Worker worked hard to put the POD in driveway. The POD was clean and in good shape. I would use them again

The POD was delivered and picked up on time. Both drivers were very professional.

More convenient than a traditional moving company. We were able to load the PODs, as well as pay for them, in stages. Overall, it was NOT less expensive than a traditional mover -- but the convenience justified the cost.

Great service and reasonable. Thanks for making things a little easier during a stressful time!

I spoke with an agent from PODS about a month before we were scheduled to move and he was very helpful with the whole process. The PODS arrived as scheduled and were picked up as scheduled. Each of the drivers were courteous and professional.

I would use the POD system again in a heart beat. Clean containers, with many tie-down points and they offer many services to accommodate out of town moves.

Customer service for PODS was unsatisfactory. POD did arrive in good condition though. Cost was excessive compared to UBOX that I had shipped; UBOX personnel have customer service nailed - great communication all along the way - from timing of drop off at initial location to drop off/pick up of container from final destination. Will definitely use UBOX again for any moving needs

Not very happy with the whole experience. Nice customer service agents, but they sadly underestimated my moving requirements.

Service overall has been really good and responsive. However, originally I was lead to believe it would take ~8 days to deliver my pod once I had a new house/address. Instead, it will take 17 days. That ~week is mostly an light inconvenience. But I could have planned it better. It also would be nice if it were esier to get a quick and dirty quote online.

The driver, James, came out to me in south Florida to unload and load my POD. I have to say that he was the most professional, cordial, and friendly person that I have had the pleasure of meeting. Although I only used 1 POD, it held WAY more than I had expected and the customer service was fantastic. I will definitely use them again for future moves.

They delivered and picked up the Pod on time.

Their customer service is amazing! You get a live person within a minute of calling, just a couple prompts to get you to the right person. This was incrdibly valueable. They are who put us in touch with HireAHelper, which we are so thankful.

Container was dropped off and picked up on scheduled days, clean, held about what they told me to expect. Good choice for my in-town move when I couldn't go directly from one house to the other. Very inflexible with time frames, which was unnerving with HOA requirements.

The local Raleigh PODS company was FANTASTIC! I, however, am NOT happy with the corporate office and how they handled the gross error on their end. Listen to the tapes from May 23 at 10:58 a.m. Corporate also promised me 20% discount for the entire unit and moving expenses. This conversation took place May 28 at 8:00 pm.

They showed up on time and did everything they said they would do.

Driver called ahead of time of his arrival to let me know he was on his way and arrived on time. He was very helpful and provided tips on how to load the POD. The service has been excellent thus far.

They placed the POD in the wrong direction

The smartest thing I did was use the 2 Pods. They were fantastic in every way.

So easy. Love the drop off and pick up options. Don't need to be present to "accept" or "sign" for it. Just load it up and they pick it up when you're ready. The only way to move.

Pods was great. Easy to setup and deal with. They did what they said with no surprise costs and on schedule. Had 2 pods for all my stuff and everything arrived intact and in good shape

my container has not been dropped off at final stop yet, but all went extremely well when it was dropped at my house for loading. The gentleman who delivered it made sure it was placed properly and left a walk way open. I would use again. also, the phone calls in to Pods to set things up and modify were very good also, staff was very helpful and guided me through a long move... Thank you Pods

All POD drivers were EXCELLENT, helpful and knowledgeable.. Can't remember the first delivery man, Daryl and Ron Lax were ALLLLLLL GREAT !

My only complaint is that the original customer service representative at PODS told me that they were very flexible. He told me if I order a '16 one week and another for the following week. After I loaded the first '16 had the flexibility to change to a '12 afterwards before they delivered the second POD. It turns out that this was not the case and I ended up having the take the second '16 because PODs does not allow '12 for long distance moves. So much for flexibility!! Seems to me that the customer should be able to order whatever the company has available. If it's not available then it is simply a supply chain problem within the PODs organization. A policy of not allowing '12 for long distance does not support their advertisement of flexibility.

The POD had to be backed in over a narrow concrete bridge. The driver easily maneuvered the POD over the bridge and positioned the container without difficulty. We chose PODS as opposed to conventional movers due to the length of time in storage and uncertain delivery date. Customer service was extremely helpful and accommodating.

Very professional. There was customer contact throughout the process and the Podzilla operators were great.

Review so far is great. There were three drivers involved. One delivered the first POD. Harvey deliver the second POD, also picked up the first POD. Another driver picked up the second POD. Sorry, but the names of the other two did not stick with me. They were all courteous, called first, and arrived when they said they would.

Two young men arrived exactly on time. I guessed we would need 3 hours. Dante and Antwon finished in 1!!!! They were polite and very careful with our belongings! We used AJ moving

So far so good. Delivered and picked up pod as scheduled. Have yet to complete move on other end.

On time, friendly excellent service and product

The POD is still in my yard and probably will be for a couple of months or until I find another house. As of now the only items in the POD are the containers I pack with dishes, etc. There is still some room left and it will probably be full when i do move. I will have more helpers come and load the remaining containers. Great people

Since I needed to store my belongings for a few months storing my items with PODS and then having them move the containers to my destination just seemed like the best solution. I'm so glad I called. The customer service is excellent. The individual booking the POD was broke down the costs and answered every question with efficiency. When I realized on moving day that I would need another smaller POD the person I spoke to went out of her way to contact my local PODS warehouse to see if they could expedite the container. I would definately use PODS again!

The drivers are pleasant. My POD's latch was difficult to slide open & closed.

First time using, so far so good.

Quick delivery. Very professional