PODS® Reviews
Pod container is great just need to tell them specifically where you need it dropped only problem was dropping 3 ft in front of my garage door with opening of the pod facing the garage door made it a little difficult for movers. Called and they were going to come replace it for a fee and was going to transfer to see if I could get a waive on the fee of 139.00 to come back to move it but they couldn’t come till the following mon and movers were coming the night after the drop so told them it wouldn’t of made a difference being the movers would be here 3 days before they could come move it.
We had a great experience overall. The only reason I'm not giving a five is there was a rather large change from wrote to actual cost. The pods came to both locations on time and with very friendly drivers. Pod held most of or stuff we were moving from a 2 bedroom townhome. A couple boxes shifted but nothing broke. Would recommend for a long distance move.
Excellent service, on time delivery, extremely courteous driver. The driver called multiple times to keep me informed, including when he got stuck in traffic. Once he arrived, he was very helpful and parked the truck in an excellent unloading spot. Very very helpful. Thank you! Would use PODS again in a heartbeat.
This is for PODS and really only the delivery and the pick up of the POD will be covered here. An hour later then their chosen 3 hour window for the delivery (between 9 and noon and they showed up at 1 PM) and then an hour and a half late for the pickup of the POD. Plus they had a failure of some sort on the frame that picks up the POD and dumped a gallon of greasy hydraulic fluid in the street in front of the house I'm hoping to sell. Looks really bad. I know it was an accident but being late twice and the spill cost them 3 stars in my book.
Waiting and inordinate time to receive my POD. I called the company to inquire about when I would receive it. I was informed it had not been scheduled. I did schedule to have the POD delivered to my new address. Why wouldn't I? The guys that delivered and picked up the POD at the address I was moving from were very good.
This was our first time using PODS, and it was a great experience! We loved having the opportunity to load over several days - it made packing much less stressful. The PODS container was very clean, they dropped off and picked up at the scheduled times, and our belongings felt very secure. Plus, it was about $1,000 less than a full service company. We would definitely use PODS again!
I loved using PODS. Everyone I spoke to at the company was really nice and helpful and tried their best to assist me no matter the question. The delivery of the POD was a bit stressful each time as additional space is needed but the rental process is a breeze and the POD was the perfect size for my things.
When setting up for the pod to be delivered I told the person I talked to that I could not have it overnight or just 1 night at my place due to where it was to be dropped was a fire lane. I was told that I would have to pay $100.00 more for same day pick up. I agreed and when I called to say it was empty I was told they could not pick up for 3 days.
We used PODS and it went very well. The hardest part is deciding what size to use. Otherwise, the scheduling, delivery from Joe, and pick up are very simple. We had plenty of clearance for it to be dropped, but that would be something to consider if you have power lines or trees over the drop spot. I would definitely use them again.
This option worked but a 16 foot pod was not big enough for my 2 bedroom house and I had to get a 7 foot in addition to the 16. More expense than I planned on but the only option I had. The company is very reliable and their employees are very customer service oriented. The condition of the second unit was better than the 16 foot. It has a hole at the bottom of the right side.
The container was good. They only offered one size for long distance moves. I was moving from a 4 bed, 3 bath house. After giving away a lot of furniture and only keeping the basics; I still could not fit everything into the POD, but those items I gave to Goodwill and had friends store them until I can get back to pick them up. I did not want to incur any additional charges for another POD. The POD was clean and their service was average. The website link to change or reschedule does not work, you have to call in to make changes. I would use them again, but I would suggest really paring down what you will move to avoid items not fitting into the 8' x 8' x 16' container.