PODS® Reviews

Daniel S

Randolph, MA
Wrote a review on 11/18/2018
PODS Review
(5 out of 5 rating)

Wonderful service during a difficult moving situation with frequently changing dates and periods of storage. Pods were clean, great preservation of a large house's contents in 3 Pods (6 months to 3 months storage for individual pods) transportation over 1500 miles. This company has the best customer service we have ever had the pleasure of working with. Friendly, clear, helpful, efficient, always available to make changes, etc. Cannot get better! We will absolutely use their services again. PODS's broader services in advice, and in providing choices of local companies for the auxiliary services were very much appreciated

Distance: 1,500 mi
Cost: $7,800
Per. Mile: $5.20
SqFt. Moved: 3,400

Karen S

Festus, MO
Wrote a review on 11/17/2018
PODS Review
(4 out of 5 rating)

Move is not completed due to busy scheduling and routing.

Distance: 900 mi
Cost:
Per. Mile:
SqFt. Moved: 6,000

Louise L

Plymouth, MI
Wrote a review on 11/16/2018
PODS Review
(5 out of 5 rating)

So far, everything on time. Haven't received delivery yet. Customer service helpful with any changes I had to make. POD was clean. Yes, I would use again.

Distance: 2,300 mi
Cost:
Per. Mile:
SqFt. Moved: 750

Kevin S

Niceville, FL
Wrote a review on 11/16/2018
PODS Review
(5 out of 5 rating)

Good service and a convenient product

Distance: 15 mi
Cost: $2,000
Per. Mile: $133
SqFt. Moved: 1,400

Arlena M

Fort Lauderdale, FL
Wrote a review on 11/16/2018
PODS Review
(5 out of 5 rating)

Can't speak to the delivery on the back end, but so far the initial delivery and pickup of full container has been painless.

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Rita G

Stillwater, MN
Wrote a review on 11/15/2018
PODS Review
(5 out of 5 rating)

We used 5 stare movers, beyond exceptional.

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Claire A

Baton Rouge, LA
Wrote a review on 11/15/2018
PODS Review
(5 out of 5 rating)

All of my interactions were both professional and friendly. When I had scheduling problems they worked with me to accommodate my changes. In particular, Jarrick went above and beyond to facilitate a major last minute need. I would definitely recommend them.

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Gail O

Sun City West, AZ
Wrote a review on 11/14/2018
PODS Review
(5 out of 5 rating)

Great job, competitive rates. Would use them again.

Distance: 1,800 mi
Cost: $3,200
Per. Mile: $1.78
SqFt. Moved: 1,050

EDWARD R

El Cerrito, CA
Wrote a review on 11/14/2018
PODS Review
(5 out of 5 rating)

PODS did a great job and kept me informed about delivery and pickup times. The drivers and customer service agents were courteous and helpful.

Distance: 750 mi
Cost: $1,650
Per. Mile: $2.20
SqFt. Moved: 1,000

Linda A

Midway Park, NC
Wrote a review on 11/12/2018
PODS Review
(3 out of 5 rating)

The pod delivery driver was great, told me what to expect and things to look out for. The pod was to small, the loaders were not able to get everything in. They did a good job loading but the pod was not big enough.

Distance:
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Per. Mile:
SqFt. Moved: 1,325

Whitney J

Houston, TX
Wrote a review on 11/12/2018
PODS Review
(5 out of 5 rating)

Professional, reliable, on-time! Across country move made EASY!

Distance: 1,100 mi
Cost: $1,600
Per. Mile: $1.45
SqFt. Moved: 800

Roger H

New Orleans, LA
Wrote a review on 11/12/2018
PODS Review
(4 out of 5 rating)

My PODs were delivered and picked up as scheduled.

Distance: 2,236 mi
Cost: $3,500
Per. Mile: $1.57
SqFt. Moved: 800

Liran B

Marlborough, MA
Wrote a review on 11/11/2018
PODS Review
(5 out of 5 rating)

Highly recommended. Would use them again. Driver brought us locks and and moving blankets. For the price you pay, a few locks and moving blankets make sense.

Distance: 1,500 mi
Cost: $3,200
Per. Mile: $2.13
SqFt. Moved: 900

carolyn g

Clarksville, MD
Wrote a review on 11/11/2018
PODS Review
(5 out of 5 rating)

My first time using them. The experience has been great. Polite and knowledgeable staff, clean POD, good price all make me want to use them again in the future.

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Rick R

Kent, WA
Wrote a review on 11/11/2018
PODS Review
(4 out of 5 rating)

Had 2 Pods, one older with little tie down points, newer unit was much better.

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Gilbert H

Elk Grove, CA
Wrote a review on 11/11/2018
PODS Review
(5 out of 5 rating)

PODS Moving & Storage have been extremely helpful on the phone. I am very confident that the PODS I rented will be well taken care of and will arrive at our new home in excellent shape.

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Donna B L

Tucson, AZ
Wrote a review on 11/11/2018
PODS Review
(5 out of 5 rating)

So far, so good. POD delivered and picked up on time by guys who were careful and knew what they were doing. POD won't be delivered to destination for another 6 days so hope that everything on this end goes as smoothly as it did on the departing end.

Distance: 2,200 mi
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Alcia T

Henderson, NV
Wrote a review on 11/10/2018
PODS Review
(5 out of 5 rating)

Couldn’t have asked for a better company to make my move across the country. The scheduling was great. On time and everything arrived safely.

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LARRY S

Dunnellon, FL
Wrote a review on 11/10/2018
PODS Review
(5 out of 5 rating)

Pods arrived right on time. Easy scheduling and great service. I was not home when delivered and driver put PODD exactly where I requested it.

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Cost: $300
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Joseph M

Londonderry, NH
Wrote a review on 11/10/2018
PODS Review
(5 out of 5 rating)

Professional. On-time. Very well informed.

Distance: 1,250 mi
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Sammi S

Annapolis, MD
Wrote a review on 11/9/2018
PODS Review
(5 out of 5 rating)

Contents of the POD were delivered exactly as they left Florida, delivered 7 months later when we were ready to move back into our Condo in Maryland. We choose PODS because we rented our house in Florida and had to wait for our Condo to be ready.

Distance: 1,300 mi
Cost: $3,000
Per. Mile: $2.31
SqFt. Moved: 1,650

Robert V

Seaford, DE
Wrote a review on 11/9/2018
PODS Review
(5 out of 5 rating)

Used Pods before and was very satisfied

Distance: 606 mi
Cost: $5,000
Per. Mile: $8.25
SqFt. Moved: 2,300

Yvette R

Canal Fulton, OH
Wrote a review on 11/9/2018
PODS Review
(5 out of 5 rating)

That is the way to go if you don't know your timeline. Excellent to work with and schedule.

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Melinda M

Leavenworth, KS
Wrote a review on 11/9/2018
PODS Review
(4 out of 5 rating)

Tad bit expensive for the drop, but was delivered the day expected

Distance: 8 mi
Cost: $315
Per. Mile: $39.38
SqFt. Moved: 128

charles k

Lexington, KY
Wrote a review on 11/8/2018
PODS Review
(5 out of 5 rating)

Delivered unit on time and multiple communications (text, email, phone) before delivery and pick up.

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SqFt. Moved: 2,000

Edward G

Katonah, NY
Wrote a review on 11/7/2018
PODS Review
(5 out of 5 rating)

so far so good. everything fit as they said it would

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CEDRIC W

Stone Mountain, GA
Wrote a review on 11/7/2018
PODS Review
(4 out of 5 rating)

Ordered 2 of the 16x8 Pods, which was perfect for the furniture for my 4 bedroom home.

Distance:
Cost: $890
Per. Mile:
SqFt. Moved: 3,100

Sandy R

Tucson, AZ
Wrote a review on 11/6/2018
PODS Review
(5 out of 5 rating)

I used PODS because of the cost compared to regular cross-country movers. The drivers that droped off/picked up the POD at both locations were great. On time and very helpful if placing the POD the way my HOA required. PODS also stored my container for about 2-3 weeks until I was ready for delivery. I'd use this type of mover again and will recommend it to anyone I know that's moving.

Distance: 1,700 mi
Cost: $2,700
Per. Mile: $1.59
SqFt. Moved: 1,000

Michael D

Reno, NV
Wrote a review on 11/6/2018
PODS Review
(5 out of 5 rating)

Pods was great. Pick up and drop off on time.

Distance: 230 mi
Cost: $3,000
Per. Mile: $13.04
SqFt. Moved: 2,600

Andrea F

Norfolk, VA
Wrote a review on 11/6/2018
PODS Review
(4 out of 5 rating)

The unit came, the door would not close. They finally sent a service person at the last minute.

Distance: 10 mi
Cost: $300
Per. Mile: $30.00
SqFt. Moved: 1,800

Judy C

Okatie, SC
Wrote a review on 11/6/2018
PODS Review
(5 out of 5 rating)

Wonderful service people, both on the phone and the gentlemen who handled the delivery process.

Distance: 450 mi
Cost: $10,000
Per. Mile: $22.22
SqFt. Moved: 3,100

Ron G

Fernandina Beach, FL
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

Very organized and on time. Friendly staff.

Distance: 1,600 mi
Cost: $2,000
Per. Mile: $1.25
SqFt. Moved: 250

Kim D

Irvine, CA
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

very accurate schedule.

Distance: 2,000 mi
Cost: $3,000
Per. Mile: $1.50
SqFt. Moved: 1,000

Jacqueline K

Chicago, IL
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

Thanks for taking the pain out of my moving project..great customer service

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JOHN S

Lake Mary, FL
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

On time, clean interior or pod. Great to work with

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Cost:
Per. Mile:
SqFt. Moved: 2,000

Terri O

Middlebury, CT
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

The pod arrived on time, though can't review yet, as I've not moved the pod.

Distance: 875 mi
Cost: $2,950
Per. Mile: $3.37
SqFt. Moved: 1,200

Cynthia G

Hampstead, NC
Wrote a review on 11/5/2018
PODS Review
(5 out of 5 rating)

So far so good. First experience and very impressed with customer service, customer care and delivery communication.

Distance: 500 mi
Cost: $700
Per. Mile: $1.40
SqFt. Moved: 200

Richard M

Las Vegas, NV
Wrote a review on 11/4/2018
PODS Review
(5 out of 5 rating)

We had a complicated move as our furniture and belongings were going to several places (one place being completely cross country) and some needed to be stored for several months. We used a local mover to move some items and then they packed our pod with items that were going the longer distance. The pod was delivered on time. Clean and placed in our driveway in the location we requested. It was picked up on our requested date and were notified of the time window for pickup a day in advance. The pod was stored locally. Which meant we had access to it if needed, until we requested it’s delivery to our cross country location. Again , we were kept informed of delivery window. The pod arrived with the delivery window given and placed on the street in front of our home. Our driveway is steep and the pod would have blocked the sidewalk which is why we requested the street placement. Our city required a permit for street placement and we secured that ahead of time. Once the pod was empty, we requested pickup and it was completed within 2 days, again within the given window time frame. The pod delivery people and everyone we spoke to on the phone were all efficient. Overall, a very good experience.

Distance: 2,200 mi
Cost: $4,600
Per. Mile: $2.09
SqFt. Moved: 1,000

Robert M

Scarborough, ME
Wrote a review on 11/4/2018
PODS Review
(5 out of 5 rating)

Everything went as planned. Excellent service

Distance: 1,500 mi
Cost: $1,850
Per. Mile: $1.23
SqFt. Moved: 1,500

Linda M

Lisbon Falls, ME
Wrote a review on 11/3/2018
PODS Review
(3 out of 5 rating)

Good communication regarding delivery and pick-up. Tried to increase insurance before the first POD was loaded and couldn't because it had been delivered, but was empty at that point. Caused a lot of needless red tape separating orders, adjusting pricing, etc. Increased my stress level which was already pretty high. Then I got an email shortly after the POD was picked up saying my customer advocate wanted to talk to me about my POD "incident". I thought the POD fell off the truck or something with not enough insurance. I called in a panic and couldn't get the guy who sent the email, but was told he wanted to talk to me about the insurance concerns. Have to wait til Monday, now, since this all happened on Friday.

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SqFt. Moved: 2,400

Pat S

Las Vegas, NV
Wrote a review on 11/3/2018
PODS Review
(3 out of 5 rating)

Pod was damaged. Could not get a delivery time

Distance: 1,300 mi
Cost: $2,800
Per. Mile: $2.15
SqFt. Moved: 2,000

Emily M

Carrboro, NC
Wrote a review on 11/3/2018
PODS Review
(5 out of 5 rating)

This is a great service and was so helpful to us during a complicated cross country move.

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Romone Fancy R

Morrisville, NC
Wrote a review on 11/3/2018
PODS Review
(5 out of 5 rating)

easy to book, good price, drop and and pick up was great. delivers where helpful and gave great tips to pack.

Distance: 285 mi
Cost: $1,300
Per. Mile: $4.56
SqFt. Moved: 800

Jayne S

High Ridge, MO
Wrote a review on 11/2/2018
PODS Review
(5 out of 5 rating)

Dan and Jimmy was great. They worked so fast and efficiently. Also, they were very friendly and helpful. I could not ask for any better.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 1,500

Noelle W

Dallas, TX
Wrote a review on 11/2/2018
PODS Review
(5 out of 5 rating)

Loved working with PODS on both ends of our cross-country move. Everything was on time, very professional and hassle-free.

Distance: 1,250 mi
Cost: $3,800
Per. Mile: $3.04
SqFt. Moved: 1,850

Lillian A

Grayslake, IL
Wrote a review on 11/2/2018
PODS Review
(5 out of 5 rating)

Excellent condition of the pod and liked how polite they were understanding my needs. The price was good and the size of pod was just what I needed. Yes I would use them again real soon.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Janet K D

Alexandria, VA
Wrote a review on 11/2/2018
PODS Review
(4 out of 5 rating)

Excellent so far... the customer service and ease of working with PODs in person over the phone and on their site page worked well. The POD arrived at it's first destination and in the position requested. The estimated size was perfect and exactly what we needed. We'll be moving the POD a few more times so we'll be interested on how the packed POD arrives at each destination and if everything arrives in tacked and little movement occurred due to proper packing. So far, so good.

Distance: 30 mi
Cost: $385
Per. Mile: $12.83
SqFt. Moved: 600

Theresa T

Birmingham, AL
Wrote a review on 11/2/2018
PODS Review
(1 out of 5 rating)

I was very disappointed in the service I received from POD company. They were on time with the delivery but did not place where I requested and POD delivered was damaged - so much so I could not close the door. I spent hours on the phone with their customer service trying to convince them I needed a replacement. I even sent them pictures. This was a Friday and my movers were coming the next morning - I was frantic. The response I received was they could replace the POD if I rented a larger one and of course it was more expensive. I finally got results after becoming a squeaky wheel - I called every hour on the hour telling them to pick it up as I could not use in the condition it was in. They finally sent someone to replace the POD. I would not use them again.

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