Received items without any incidents. I do not know that I would use PODS again. Pick-up and drop-off went without incident. You have to know that the POD will fit in the space! Extremely important info.

Actually the local company was above average but I had trouble with company at a national level. The web site seemed to have trouble with my delivery date, it kept losing it. Their customer service was not much help. Next time I’ll probably try a different company

The only issue I had was that when I scheduled the initial drop off and pick up dates the pick up date was not recorded so when I called to verify the pick up date I was told the earliest available date was two days later than I originally asked for. This caused a problem with the closing. The customer Service person was very helpful and was able to get the pickup date for one of the containers moved up a day but the second is still scheduled for the day of the closing with no firm time given. My recommendation is to check all details very carefully and to verify anyway.

Pick up and delivery on time. PODS container very clean.

So difficult to work with Did not provide the information about my move until I started to ask questions Was told by the city that they should let me know regulations etc when booking they did not and it created so much stress and work that it made to move very unpleasant

My rating is only "good" because I am only halfway done with my move. The staff at Pods were great to deal with. They communicated the arrival time and placed the container exactly where I asked, even though I was not present. The container is a pretty decent size and fits a lot of furniture and other items. The container is still in it's original location but hopefully the next part of my move will go smoothly.

The operation worked well. Things were in great condition. I chose this company because the freedom and flexibility nature of the company. Yes I would use them again.

I was delivered a defective POD it took four days to get the POD replaced. I already had items in the POD and now I didn't have the help to unpack the broken POD and to load the new POD. PODS will not help with the fact that now O have to hire help to do that. The customer service is nonexistent at PODS. Would not recommend them at all.

They always deliver on time.

Reliable company for cross-country moving and storage. I wish they could give me more advice on how many PODS that I need to move nearly 5000 sq feet house. fortunately I donate nealy all my furniture to needy. otherwise I will have trouble to put in all my belonings. their customer service is unparalleled. I highly recommend PODS.

With the exception of one late delivery all others were done on time. The drivers did their absolute best to unload & position the POD without damaging any vegetation. The last POD that was delivered for unloading should have been braced because it was not level and rocked every time the workers entered or left the POD. The reason for my rating was the fee's. I had 3 POD'S and together the total amount of storage time was well less than 1 month but there is no prorated rate, it's one month regardless. Next, I needed a POD pick-up and was told the schedule was full but if I pay an additional $100 they would work me in. Interesting for an additional $100 they could do what I needed. Lastly, every time I turned around I was being charge $60. Delivery charge - $60, Pick-up charge $60, Out of storage - $60, Re-delivery etc., - $60. Clearly using POD'S is the way to go just realize scheduling can be an issue and whenever you do anything there is going to be a $60 charge.

Very professional and organized

Courteous and on time.

Very helpful in arranging for the move. Found the price to be much better than a similar move 6 years earlier. PODS gave me the ability to load at my own pace which was helpful for staging the property for sale. Only glitch was a communication mixup around the specific final destination, since it was unknown when we contracted service. Resulted in a delay of about 3 days which could have been avoided if they had notified me a few days earlier than they did. The 2 containers we used were in excellent shape.

Very professional and great with communication and follow through. Very good customer service. Would definitely use again

A little small and very expensive.

Have not yet completed the move so i cant answer this yet

He dropped off the pod 45 minutes early before I was there and put it in a spot that no one could get around blocking the doors to the house. They could not come and move the pod. Morons. My stuff at the top of the pod was wet.

Used PODS many times, always great and on time ,never had problems.

A bit expensive for a cross country move, but worth it and still less that a moving company. The whole process was helpful and thoughtful. They walked you through the process “gently” knowing how difficult a move can be. Kept my goods in storage for approx 6 months and everything came out the same way it went in. Truck drivers and delivery crew were great. What an amazing system. And you can get into your PODS containers with just a heads up phone call for them to pull out you pod. You supply your lock and you keep the keys. Would definitely recommend them and would call them again if the need to move arose. Used 2 16ft PODS

Had a difficulty with the final destination of the POD and a misunderstanding with the HOA of the new residence. Apparently PODs requires 2 reserved spots and the residence HOA had a tizzy fit demanding PODS move it to only one spot, which PODS wasn't able to move it due to being so busy and scheduled out. It was a clusterf...and of course as customer I get the brunt of it. Not very happy ending.

It would have been a good thing to know that the company, depending upon what city they are dropping off at, will not allow thier truck delivery personnel to set container at curbside.it set you up for a difficult move if you dont have a near by parking lot to stage it.

I've had an amazing experience with PODS. I think we can become so accustom to bad customer service or difficult transactions when dealing with large companies (particularly large moving companies), but I have had nothing but awesome interactions with the PODS team and the dropoff/pickup was so easy!

We always use PODS containters when we move. PODS are easy to use and a great way to move.

Delivered, arrived, and picked up as expected. No issues at all!

PODs delivered and picked up on both ends of my move within 24 hours. However, on both ends I paid $100 (total $200) to receive "AM, first delivery of the day service'" and both times my POD was delivered after noon. I counted on a mid-morning delivery each time for hiring my movers to pack and unpack me. I had to reschedule both moving companies at the last minute upon receiving PODs delivery windows the night before delivery. Fortunately, the movers I hired through Hire-a-Helper were flexible and accommodating.

Used them before and would use them again.

They were very helpful advising me about the move and kept in touch with emails and text so I knew what was going on and also hook me up with a really good hire a helper company to load the pod

Pod was delivered on time, in the right place, and was ready to go...

PODS was a great way for me to go. Customer service was amazing! Within about 20 minutes, Steve had explained (in detail) the process and all the steps to take, cost broken down and all signed up. The unit was very nice and clean. The company is extremely organized and great to work with. Also, their pricing was very attractive. So, absolutely PODS is the way to go ... they take care of you!

Called the night before to give me an arrival window and met that window

They delivered the Pod on time and notified me accordingly.

In my life, I have had a bad experiences with movers, one that was reasonable, and one that was good. With Pods I had an excellent experience. They have anticipated all my needs, Their agents are professional, and the Pods are delivered and picked up on time.

timely, handled adjustments to schedle

Good communication with them, easy to use website and helpful phone people. Drivers were pleasant and professional.

For long distance moving..PODs is the way to go. Thank you.

Showed up 45 minutes late, took over an hour lunch break, but finally completed the job. As a team, they did not seem to have the expertise I expected....or maybe it was a rough Saturday night (the move was Sunday). In fairness, this company was selected by Hireahelper customer service when the selected company was unavailable....so it was arranged on short notice.

So far so pods have not been delivered yet

Good company, they take care when loading/unloading the PODS, but they are a bit expensive.

This was such an easy way to pack and store our furniture for the next four months.

I would recommend PODS, they did a very good job and were reliable and followed through as expected. I would use this service again.

So far, we've only loaded our items. We have not transported them to our final destination just yet. The PODS delivered to our address for loading in a timely fashion.

Delivered and picked up my pods on time. Very friendly and informative

PODS was unable to deliver on the day I requested and they originally agreed to. I understand that things happen and it was really no big deal, but I wish they could have informed me before 6:00 PM on the evening before. Other than that, I have no complaints. The deliverly and pickup drivers know their job and do it well.

Very professional drop off and pick up of POD

Very timely, complete and great experience from booking to pick up. Definitely would use again

I love PODS... I think it is one of the most well-run companies out there. My experience in the Bay Area was flawless... and this is a very complicated place for a move. While the national staff is always helpful, I did find the operations in the Denver, Colorado area not as tight as the Bay Area. Communication was not as tight as my previous experience and it was very difficult to find dates that worked for me. I understand the Denver, Colorado location is experiencing a huge volume of PODS activity at the moment, but I am surprised they have not been able to scale their staff. Upon a visit to this location to get some items before our delivery, the staff seemed very limited. Everyone was friendly and respectful, but they seemed like they were running at max capacity. PODS, it's time to get more people at your Denver/Aurora location. They are great people and you're a great company... your market has grown here and you need to respond. I'd use PODS again because I love them and I hope they can make the experience even better. Thank you!

I ordered the pod online and the website works great. The pod showed up on time as scheduled.