Everything from the initial inquiry, ordering and delivery of Pod to a exceptionally challenging site went off without a hitch. The driver was excellent.

Excellent experience

Never arranged such a move, requiring temporary storage and coordination with moving into a rental...so, I had NUMEROUS questions/concerns. ANY staff with whom I interacted at Pods were extremely helpful and professional. The first contact was with Violet and I appreciated her tremendous help. Pods delivery/pick-up schedule was impeccable and appreciated!

This is the third family member that has used PODS. Love the flexibility of packing your own stuff, having the lock to it and not having to worry about it being repacked before it reached its destination. We had 2 16' PODs, which were perfect. The only issue is a forklift blade went through the side of the POD. A headboard didn't make it. Waiting on the resolution of the claim. If that is as good as the rest of the company, we will be happy.

Took very long to arrive at destination

I cannot rate Pods fairly because I will be using them for about 4 months. My furniture is in storage in Pods until I have them shipped out of State.

Container wasn't big enough for my move and adding another last minute would have cost me over 50% more. I also wasn't aware that transportation would take 2 week once I paid to release from the hold in Florida to deliver to Georgia. Seems inefficient.

Slightly under estimated the size Ontainer I needed, or maybe I just have too much ch crap.

This is my second time using pods to move all the way across the country and I am very satisfied. They come on time to pick up and drop off the PODS. Booking the pod is also a breeze.

Thought they were very expensive for their services.

Excellent communication

The size of the container was just right for all my stuff, including two queen size beds (one with a headboard, dresser, and nightstand). The POD was clean and in good working order. They were also able to accommodate a last minute date change after I got sick and had to delay my move. I would use them again.

I have questions about charges to my credit card. I have not contacted PODS for explanation. I have been very pleased with their service. always on schedule for pick-up and drop off. employees were very pleasant and helpful.

Pods worked out great for us

The Pods experience worked greaat for us. All phases of the move worked like clockwork. The personnel on both ends of yhe move were professional helpful and friendly. This company was recommended by my son and I too would recommend them and also use them again,

Right size pod, the moving went well on time Customer service great. Saw the pod on a street in Santa Barbara the city to which i moved and decide to use them. I would gladly use them again If I ever move.

Container was very clean when it arrived for loading. Customer service was excellent even when I had to reschedule a couple of times at the last minute.

On both ends, the PODS delivery and pick-up drivers were excellent - timely and able to carefully position the POD to work best for those loading and unloading it.

They came at 8:15 am and wasn’t suppose to come till 9:00/10:00. We weren’t up. Than didn’t redeliver till afternoon. After I called.

Moved from TX to IL and needed two PODS. Their customer service reps are insanely nice and happy to answer questions. The drivers themselves (both in TX and IL) were nothing short of phenomenal. They were always on time and called to let us know when they’d be arriving.

POD.com what a fabulous service! Accommodating, available, always ready to answer any of my questions and boy do they have this moving thing figured out!! Escrow dates changing and re-scheduling? Not a problem! Their system anticipates all of the bumps in the road, no stress - in what could be a very stressful time. Answers and solutions for everything with one phone call - including supplying vendors to assist with pack & load at both ends of my out of state move - again schedules and appointments made with one call. Fabulous!

arrived on time and left on time, now it has to be delivered, no problems at all, so far so good.

Ordering the 2 16' PODs and updating the order was very easy. Delivery and pickup were well communicated and timely.

Very good very helpful and on time. Only problem was container leaked water o. Floor But we just put a tub over the wet spot and kept any furniture away from it. Another issue was on the tiedowns some of them had two on the back at the end by the door and some had one on each side made it really difficult to tie off they need better placement of the tire off rings. Also needed 3 pods for small home I’ve filled 2 16ft pods so far will need one more

PODS has a great business model. Easy to use and loved that they were able to link me up with Hire a Helper.

The driver who delivered and picked up the pods was courteous, considerate and prompt. Thank you.

pods is the only way to go especially when you use hire a helper. great job

Very good communication and an easy process from start to finish.

PODS delivered and picked up the containers on time. Our belongings were delivered safely and in good condition. They responded to our changing needs for quicker pick up. The drivers for this company are excellent. We would use this company again.

Great company. My items were not damaged and were in the same condition I let them.

They were prompt, courteous and professional.

Overall, my experience with PODS was really good, with a minor exception when they dropped off the container at my new apartment building. The scheduling, rescheduling, explaining the charges, I am very impressed and pleased with PODS. There were no surprises. When they dropped the container at my new building on a Saturday, I was not able to be in the area on time. The driver called me letting me know he was putting it in front of the building in the only space available, which is one of the places I thought the PODS would fit without blocking any driveways. The driver had left by the time I arrived. I found the container slightly blocking one of the driveways in the building (about 2 feet). There was enough space for the container to fit by the curb without blocking the driveways on either side. Since the container pickup was scheduled for Monday, I called the driver back to see if he could help me move the contained, but he did not reply. I called PODS and told them the container was partially blocking a driveway, they called the local delivery center, and said they would call the driver and get him to adjust the container. The driver did not come back. Luckily, my new neighbor is very nice and did not mind the driveway being partially blocked after I apologized for the situation. The container remained

My POD was delivered on time. It was clean inside and ready to be used.

Top notch professionals. They made our move from Maryland to Florida easy!

Pods was on time to deliver pods to my house prior to loading. Due to weather they were late on pickup of second container. The driver did however lock the gate upon leaving and I was able to depart on time

This is the 3rd or 4th time I've used PODs. It was excellent as usual. My only complaint is the storage fee has gone from about $190/month to $289/month...way too much!

A good, secure way to move and store. The PODS are smaller than advertised since they use exterior dimensions, not interior usable dimensions so you get less space that you expected.

My delivery window was 12:30PM-3:30PM and the drop was made after 5:00PM. It made me nervous that they would miss my deadline with moving help coming later that evening.

Delivery window was 7:30-10:30 AM, got a call from driver at 6:30AM to say he was 10 minutes out. I wanted to be on-site to supervise drop-off; it wasn't necessary.

Great guys, great mood, moved fast - would definitely recommend.

The drivers were good.

I am very pleased with how the PODS process is working so far. Great communication, a high level of care for your valuables and very professional team. The POD gets dropped off tomorrow for it's final unloading.

Very convenient on drop off and puck up.

The Pod I had delivered apparently leaked and when we tried to get a new one, it took 5 calls and 3 hours later. Very rude when calling the 800#. Eventually the Suwanee location did an excellent job.

They worked real well with us as we had to change our day for drop off due to snow in Vegas. We used this service due to home remodeling and required POD container at our home. If have to use them again, I'll schedule drop off/pick up after 10 am due to the loud noise (about 25 mins) it makes placing the container in place. Good service otherwise.

I found the POD's container very easy to use and saved my a lot of money compared to a moving company . They also gave me references for someone to do the loading.

PODS was very communicative about pick-up and drop-off time and answered all of my questions. The woman who dropped off and picked up the POD was exceptionally warm and friendly.

Best moving experience ever. So convenient. perfect for my interstate move where I would not have a new permanent place for a few.months.