PODS® Reviews
Waiting and inordinate time to receive my POD. I called the company to inquire about when I would receive it. I was informed it had not been scheduled. I did schedule to have the POD delivered to my new address. Why wouldn't I? The guys that delivered and picked up the POD at the address I was moving from were very good.
This was our first time using PODS, and it was a great experience! We loved having the opportunity to load over several days - it made packing much less stressful. The PODS container was very clean, they dropped off and picked up at the scheduled times, and our belongings felt very secure. Plus, it was about $1,000 less than a full service company. We would definitely use PODS again!
I loved using PODS. Everyone I spoke to at the company was really nice and helpful and tried their best to assist me no matter the question. The delivery of the POD was a bit stressful each time as additional space is needed but the rental process is a breeze and the POD was the perfect size for my things.
When setting up for the pod to be delivered I told the person I talked to that I could not have it overnight or just 1 night at my place due to where it was to be dropped was a fire lane. I was told that I would have to pay $100.00 more for same day pick up. I agreed and when I called to say it was empty I was told they could not pick up for 3 days.
We used PODS and it went very well. The hardest part is deciding what size to use. Otherwise, the scheduling, delivery from Joe, and pick up are very simple. We had plenty of clearance for it to be dropped, but that would be something to consider if you have power lines or trees over the drop spot. I would definitely use them again.
This option worked but a 16 foot pod was not big enough for my 2 bedroom house and I had to get a 7 foot in addition to the 16. More expense than I planned on but the only option I had. The company is very reliable and their employees are very customer service oriented. The condition of the second unit was better than the 16 foot. It has a hole at the bottom of the right side.
The container was good. They only offered one size for long distance moves. I was moving from a 4 bed, 3 bath house. After giving away a lot of furniture and only keeping the basics; I still could not fit everything into the POD, but those items I gave to Goodwill and had friends store them until I can get back to pick them up. I did not want to incur any additional charges for another POD. The POD was clean and their service was average. The website link to change or reschedule does not work, you have to call in to make changes. I would use them again, but I would suggest really paring down what you will move to avoid items not fitting into the 8' x 8' x 16' container.
Never arranged such a move, requiring temporary storage and coordination with moving into a rental...so, I had NUMEROUS questions/concerns. ANY staff with whom I interacted at Pods were extremely helpful and professional. The first contact was with Violet and I appreciated her tremendous help. Pods delivery/pick-up schedule was impeccable and appreciated!
This is the third family member that has used PODS. Love the flexibility of packing your own stuff, having the lock to it and not having to worry about it being repacked before it reached its destination. We had 2 16' PODs, which were perfect. The only issue is a forklift blade went through the side of the POD. A headboard didn't make it. Waiting on the resolution of the claim. If that is as good as the rest of the company, we will be happy.
The size of the container was just right for all my stuff, including two queen size beds (one with a headboard, dresser, and nightstand). The POD was clean and in good working order. They were also able to accommodate a last minute date change after I got sick and had to delay my move. I would use them again.