PODS® Reviews
POD.com what a fabulous service! Accommodating, available, always ready to answer any of my questions and boy do they have this moving thing figured out!! Escrow dates changing and re-scheduling? Not a problem! Their system anticipates all of the bumps in the road, no stress - in what could be a very stressful time. Answers and solutions for everything with one phone call - including supplying vendors to assist with pack & load at both ends of my out of state move - again schedules and appointments made with one call. Fabulous!
Very good very helpful and on time. Only problem was container leaked water o. Floor But we just put a tub over the wet spot and kept any furniture away from it. Another issue was on the tiedowns some of them had two on the back at the end by the door and some had one on each side made it really difficult to tie off they need better placement of the tire off rings. Also needed 3 pods for small home I’ve filled 2 16ft pods so far will need one more
Overall, my experience with PODS was really good, with a minor exception when they dropped off the container at my new apartment building. The scheduling, rescheduling, explaining the charges, I am very impressed and pleased with PODS. There were no surprises. When they dropped the container at my new building on a Saturday, I was not able to be in the area on time. The driver called me letting me know he was putting it in front of the building in the only space available, which is one of the places I thought the PODS would fit without blocking any driveways. The driver had left by the time I arrived. I found the container slightly blocking one of the driveways in the building (about 2 feet). There was enough space for the container to fit by the curb without blocking the driveways on either side. Since the container pickup was scheduled for Monday, I called the driver back to see if he could help me move the contained, but he did not reply. I called PODS and told them the container was partially blocking a driveway, they called the local delivery center, and said they would call the driver and get him to adjust the container. The driver did not come back. Luckily, my new neighbor is very nice and did not mind the driveway being partially blocked after I apologized for the situation. The container remained
They worked real well with us as we had to change our day for drop off due to snow in Vegas. We used this service due to home remodeling and required POD container at our home. If have to use them again, I'll schedule drop off/pick up after 10 am due to the loud noise (about 25 mins) it makes placing the container in place. Good service otherwise.
This is a review of 2 PODS only for the FIRST HALF of the move (delivery of the PODS for packing)--as well as the COST below. PODS arrived as expected, and the driver was skillful in maneuvering the 2 PODS onto our driveway exactly as asked. We also appreciated the fact that the communication system gave us a 3-hour window for time of arrival, and even though we were at the house when the driver delivered, it was nice to know we didn't have to be present. Delivery onto the driveway is actually quite interesting to watch, since we'd never experienced it before!
