Budget® Reviews

Sarah S

Las Vegas, NV
Wrote a review on 5/15/2023
Budget Truck Review
(3 out of 5 rating)

Horrible customer service plus the truck we recieved had issues and it had problems

Distance: 15 mi
Cost: $170
Per. Mile: $11.33
SqFt. Moved: 625

Eileen W

Fort Myers, FL
Wrote a review on 5/14/2023
Budget Truck Review
(3 out of 5 rating)

The cab interior of the 16' truck was a bit spartan but the seats were comfortable enough. The floor, though , got hot over the long drive (18 hrs. over 2 days). It is not a "quiet" ride like they advertise in print on the side of the truck. And, if you are short like I am (5' tall), getting in and out of the truck was not easy. What was unsatisfactory was the truck pick up process in Norfolk. It required 2 trips to Budget to finalize the reservation that I had made online (long story) and on the 2nd trip, I spent an hour waiting in line. Never having rented a truck before, I was surprised that a lock was not offered for purchase/rental like furniture pads are.

Distance: 1,100 mi
Cost: $650
Per. Mile: $0.59
SqFt. Moved: 1,450

Brandon W

Miami, FL
Wrote a review on 5/10/2023
Budget Truck Review
(5 out of 5 rating)

65% Cheaper than U-Haul!!!!

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved: 1,000

Silvia U

Mcallen, TX
Wrote a review on 5/8/2023
Budget Truck Review
(2 out of 5 rating)

The truck was filthy full of ashes, trash peppers all over and the wheel was so dirty it fell sticky. Absolutely revolting no one cleaned that truck in months. Also a light was not working and I was stopped by the police and given a ticket. I guess I have to consider myself lucky the engine held out and it had breake function

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Michael S

Charlotte, NC
Wrote a review on 5/8/2023
Budget Truck Review
(3 out of 5 rating)

Truck was ready. The shop had no blankets I had to go to a different location. Truck was filthy, including broken glass in the rear cab. Tires were good no mechanical issues only had 10,000 miles.

Distance: 40 mi
Cost:
Per. Mile:
SqFt. Moved: 800

Cheryl R

Dallas, TX
Wrote a review on 5/4/2023
Budget Truck Review
(5 out of 5 rating)

When we arrived to pick up they had a smaller truck that would work better for us. We were able to switch and save money.

Distance: 120 mi
Cost: $200
Per. Mile: $1.67
SqFt. Moved: 500

Brad M

Frisco, TX
Wrote a review on 5/2/2023
Budget Truck Review
(5 out of 5 rating)

the rental with Budget was great

Distance: 40 mi
Cost: $75.00
Per. Mile: $1.88
SqFt. Moved: 1,600

Patrick W

Chicago, IL
Wrote a review on 5/1/2023
Budget Truck Review
(2 out of 5 rating)

Truck was in poor condition. Very dirty, check engine light was on, and the AC did not work.

Distance: 1,050 mi
Cost: $1,500
Per. Mile: $1.43
SqFt. Moved: 1,100

Grover E

Hollywood, FL
Wrote a review on 4/30/2023
Budget Truck Review
(1 out of 5 rating)

Van was very noisy. Constant vibration. Vehicle leaked on both driver and passenger side as well as the top. Some of my contents got wet.

Distance: 900 mi
Cost: $1,900
Per. Mile: $2.11
SqFt. Moved: 1,000

Mike M

Richmond Hill, NY
Wrote a review on 4/28/2023
Budget Truck Review
(4 out of 5 rating)

High miles and not in good condition bodywise

Distance: 1,200 mi
Cost: $2,750
Per. Mile: $2.29
SqFt. Moved: 200

Douglas P

Newport News, VA
Wrote a review on 4/25/2023
Budget Truck Review
(5 out of 5 rating)

Great value! Easy rental, no issues. Best part was not having a surcharge or return fee for a one way move also included unlimited mileage. cost mention included: 12' panel truck 2 days, including insurance

Distance: 210 mi
Cost: $290
Per. Mile: $1.38
SqFt. Moved: 1,200

Rick W

Copperas Cove, TX
Wrote a review on 4/22/2023
Budget Truck Review
(5 out of 5 rating)

Friendly clerks that rented the truck.

Distance: 96 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Carole W

Dallas, TX
Wrote a review on 4/10/2023
Budget Truck Review
(5 out of 5 rating)

The team at Swif-t was amazing. I would highly recommend this location for your truck and vehicle transport needs.

Distance: 700 mi
Cost: $1,500
Per. Mile: $2.14
SqFt. Moved: 1,500

George D

Palm Coast, FL
Wrote a review on 4/3/2023
Budget Truck Review
(5 out of 5 rating)

truck need new tires

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 2,400

Just L

Dallas, TX
Wrote a review on 4/2/2023
Budget Truck Review
(3 out of 5 rating)

The associate was awesome but the vehicle is subpar. The gas tank where you pump the gas is hanging so I have to hold it to pump the gas or it keeps making the pump stop constantly, The vehicle jerks and and stalls when pressing the gas

Distance: 800 mi
Cost: $1,068
Per. Mile: $1.34
SqFt. Moved: 715

Amy G

Canton, OH
Wrote a review on 4/1/2023
Budget Truck Review
(2 out of 5 rating)

I was supposed to pick up my truck 15 minutes from home. The day before, they told me I'd have to pick it up an hour away. I got all the way there in my own vehicle only to find out no provision had been made to make sure there was a car carrier, which I had also ordered. I had to drive 35 minutes each way to another location in the moving truck to get a carrier then back to the original location to mount my car, then all the way back home. 100 miles and gas wasted. The truck was brand new, which was nice, but the trailer had a broken piece on the hitch so I spent the whole drive nervous about it.

Distance: 650 mi
Cost: $900
Per. Mile: $1.38
SqFt. Moved: 1,800

Abigail W

Kenova, WV
Wrote a review on 3/30/2023
Budget Truck Review
(5 out of 5 rating)

Excellent service highly recommend!

Distance: 150 mi
Cost: $2,300
Per. Mile: $15.33
SqFt. Moved: 700

Carol Z

Stillwater, OK
Wrote a review on 3/21/2023
Budget Truck Review
(2 out of 5 rating)

Filthy inside and out. Had to by products to clean as well as, air door absorber. Oil change light is on. Gas cap indicator light on due to improper replacement cap. Have used them before and never imagined the mess. I told girl inside office, everything wrong. Came out and sprayed seat with sanitizer and emptied two bottle caps. Food and candy wrappers. Peanuts, mud, straw throughout truck. Very disappointed.

Distance: 450 mi
Cost: $140
Per. Mile: $0.31
SqFt. Moved: 680

Royce B

Salt Lake City, UT
Wrote a review on 3/3/2023
Budget Truck Review
(5 out of 5 rating)

I encountered no problems picking up the truck or dropping it off at my final destination. The truck was brand new and in good mechanical condition with no mechanical defects.

Distance: 2,600 mi
Cost: $2,233
Per. Mile: $0.86
SqFt. Moved: 700

Jessica K

West Mifflin, PA
Wrote a review on 2/26/2023
Budget Truck Review
(5 out of 5 rating)

These guys were fast, friendly, and kind would deffnetly use them again!

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 1,200

Karen P

East Lansing, MI
Wrote a review on 2/20/2023
Budget Truck Review
(5 out of 5 rating)

easiest pick up drop off!! Truck was clean and in excellent condition. Budget office staff was wonderful!

Distance: 30 mi
Cost: $20.00
Per. Mile: $0.67
SqFt. Moved: 800

David B

Alpharetta, GA
Wrote a review on 2/16/2023
Budget Truck Review
(4 out of 5 rating)

Good, truck didn’t h e. Those control.

Distance: 2,000 mi
Cost: $4,300
Per. Mile: $2.15
SqFt. Moved: 1,800

Robert S

Aurora, OH
Wrote a review on 2/14/2023
Budget Truck Review
(1 out of 5 rating)

old dented vehicle. not cleaned. dirty windshield and cab. Tires with only about 1/8th inch of tread. Tires severely underinflated, ave. 35 psi. Broken review view mirror. Check engine light on the during the trip.

Distance: 2,200 mi
Cost: $1,500
Per. Mile: $0.68
SqFt. Moved: 1,200

Jack N

Federal Way, WA
Wrote a review on 2/3/2023
Budget Truck Review
(4 out of 5 rating)

Got a 12' truck. In retrospect I should have gotten a 16' truck. Couldn't fit near enough in the truck and the smaller truck did not come with a ramp

Distance: 120 mi
Cost: $295
Per. Mile: $2.46
SqFt. Moved: 800

Becky O

Lawrenceville, GA
Wrote a review on 1/20/2023
Budget Truck Review
(5 out of 5 rating)

Hercules are the best.

Distance:
Cost: $600
Per. Mile:
SqFt. Moved:

Roe HAH H

Hamden, CT
Wrote a review on 1/11/2023
Budget Truck Review
(4 out of 5 rating)

It's great to rent an affordable truck one way.

Distance: 300 mi
Cost: $304
Per. Mile: $1.01
SqFt. Moved: 200

Katherine K

Black Mountain, NC
Wrote a review on 12/22/2022
Budget Truck Review
(5 out of 5 rating)

Carla at Stor It Self Storage in Stafford VA was extremely helpful and flexible in ensuring I had the equipment I needed to ensure a successful and smooth move. A clerical error was made on my reservation, but she found it, corrected it, and got me on my way quickly. Without her help this move would not have happened.

Distance: 350 mi
Cost: $1,000
Per. Mile: $2.86
SqFt. Moved: 150

Nicholas S

Las Vegas, NV
Wrote a review on 11/30/2022
Budget Truck Review
(2 out of 5 rating)

Budget offers reservations but will not hold a vehicle or guarantee one upon your arrival. They rely on pure luck that someone will drop a truck off at any specific location. The only reason this isn't a 1 star review is because Moe, at the Tropicana, Las Vegas location, guaranteed I would get the truck I needed after a couple got the only truck left at the prior location. Not a very reliable method of running a business.

Distance: 580 mi
Cost:
Per. Mile:
SqFt. Moved: 800

Barbara D

Arvada, CO
Wrote a review on 11/28/2022
Budget Truck Review
(5 out of 5 rating)

Easier than expected.

Distance: 865 mi
Cost: $800
Per. Mile: $0.92
SqFt. Moved: 900

Shay S

Olympia, WA
Wrote a review on 11/14/2022
Budget Truck Review
(3 out of 5 rating)

Truck was a little dirty at pick up and the middle seat belt did not work properly--making it uncomfortable for my daughter.

Distance: 800 mi
Cost: $1,400
Per. Mile: $1.75
SqFt. Moved: 800

David B

Spring Hill, FL
Wrote a review on 10/28/2022
Budget Truck Review
(4 out of 5 rating)

Pick up & drop off very easy.

Distance: 1,200 mi
Cost: $2,800
Per. Mile: $2.33
SqFt. Moved: 1,500

Nicholas N

Costa Mesa, CA
Wrote a review on 10/21/2022
Budget Truck Review
(1 out of 5 rating)

Truck broke down several hours in the drive. Roadside assistance was extremely rude, unable to fix the truck, and gave no information on next steps. Truck had to get towed a couple hours away, where it still sits waiting to get fixed. This has been a disaster experience, only matched by the lack of customer service and communication. Let alone, the enormous increase expense this has created for me ( flights, rental cars, hotels, etc ).

Distance: 3,000 mi
Cost: $4,300
Per. Mile: $1.43
SqFt. Moved: 2,400

Patrick H

Davenport, FL
Wrote a review on 10/3/2022
Budget Truck Review
(3 out of 5 rating)

The very nice lady at Ellenwood Storage, Pat was wonderful in trying to get me the truck close to the requested time. My issue was that the delay in getting the truck cost me the entire service charge I paid for the loading services ($300). After confirming the rental 4 times, no fewer than 3 on the week of my move, this should not have happened. Telephone customer service did not show any concern or took no real steps to resolve my issue.

Distance: 1,800 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Paige S

Mount Arlington, NJ
Wrote a review on 9/30/2022
Budget Truck Review
(5 out of 5 rating)

easy company to rent from. Cheaper than Uhaul, larger truck and had more available trucks in NJ.

Distance: 500 mi
Cost: $1,300
Per. Mile: $2.60
SqFt. Moved: 1,000

Paige S

Raleigh, NC
Wrote a review on 9/30/2022
Budget Truck Review
(5 out of 5 rating)

Budget was easy to pick up and drop off. 10' truck was very manageable to drive.

Distance: 500 mi
Cost: $1,300
Per. Mile: $2.60
SqFt. Moved: 1,000

Anthony M

North Las Vegas, NV
Wrote a review on 9/26/2022
Budget Truck Review
(3 out of 5 rating)

the place I got my truck from (Budget) was alright, but the truck was very filthy, they didn’t clean it at all. During my return in Hampton Va. The budget gentleman was great and very respectful.

Distance: 2,200 mi
Cost: $4,000
Per. Mile: $1.82
SqFt. Moved: 1,200

Carolyn A

Stewartstown, PA
Wrote a review on 9/24/2022
Budget Truck Review
(5 out of 5 rating)

I think the name of the transportation company was Budget. The movers were RedZoneLogistics! I highly recommend.

Distance: 5 mi
Cost: $860
Per. Mile: $172
SqFt. Moved: 1,337

Elizabeth L

Chicago, IL
Wrote a review on 9/23/2022
Budget Truck Review
(3 out of 5 rating)

The truck sounded like it was about to fall apart, but thankfully we made it.

Distance: 1,300 mi
Cost: $1,350
Per. Mile: $1.04
SqFt. Moved: 700

Angela P

Highland Park, NJ
Wrote a review on 9/21/2022
Budget Truck Review
(5 out of 5 rating)

They did a great job!

Distance: 1,500 mi
Cost: $1,600
Per. Mile: $1.07
SqFt. Moved: 1,000

Tim H

Charlotte, NC
Wrote a review on 9/13/2022
Budget Truck Review
(5 out of 5 rating)

Provided basic truck within my budget and more competitive than other leading rental companies.

Distance: 1,050 mi
Cost: $880
Per. Mile: $0.84
SqFt. Moved: 709

Dennis N

Krum, TX
Wrote a review on 9/5/2022
Budget Truck Review
(4 out of 5 rating)

Overall, easy process, but truck was on the old and tired side.

Distance: 7 mi
Cost: $650
Per. Mile: $92.86
SqFt. Moved: 1,200

Stephanie L

Mckinney, TX
Wrote a review on 9/3/2022
Budget Truck Review
(3 out of 5 rating)

Efficient. Mona Lisa smiles are as about as friendly as it gets. Not rude, just not friendly.

Distance: 150 mi
Cost: $500
Per. Mile: $3.33
SqFt. Moved: 1,200

Michael R

Atlanta, GA
Wrote a review on 8/30/2022
Budget Truck Review
(5 out of 5 rating)

Clean truck. Worked fine.

Distance: 500 mi
Cost: $600
Per. Mile: $1.20
SqFt. Moved: 1,800

Marie-Térese C

Houston, TX
Wrote a review on 8/28/2022
Budget Truck Review
(5 out of 5 rating)

I rented a 12 foot truck and it was perfect for the things I moved from my 1 bedroom, 655sqft apartment. However, I do recommend that you consult the recommendations from Budget regarding what the truck can hold based on it's size. The online booking process was easy enough, and the pick up was seamless. I was just a bit intimidated about driving the truck myself since I had never driven anything larger than a Ford F-150. LOL. But, I was able to drive it with ease and those fears went away as soon as I got in and drove it away from Budget. I guess I can add that I am a truck driver to my list of skills. LOL. You do not need any special license to drive this size moving truck. I also purchased the full coverage insurance, Justin Case. I used ¾ tank of gas and it cost $93.05 to fill up the tank - $3.18/gal (regular).

Distance: 270 mi
Cost: $408
Per. Mile: $1.51
SqFt. Moved: 655

Marie-Térese C

Dallas, TX
Wrote a review on 8/28/2022
Budget Truck Review
(5 out of 5 rating)

I rented a 12 foot truck and it was perfect for the things I moved from my 1 bedroom, 655sqft apartment. However, I do recommend that you consult the recommendations from Budget regarding what the truck can hold based on it's size. The online booking process was easy enough, and the pick up was seamless. I was just a bit intimidated about driving the truck myself since I had never driven anything larger than a Ford F-150. LOL. But, I was able to drive it with ease and those fears went away as soon as I got in and drove it away from Budget. I guess I can add that I am a truck driver to my list of skills. LOL. You do not need any special license to drive this size moving truck. I also purchased the full coverage insurance, Justin Case. I used ¾ tank of gas and it cost $93.05 to fill up the tank - $3.18/gal (regular).

Distance: 270 mi
Cost: $408
Per. Mile: $1.51
SqFt. Moved: 655

Daniel G

Ladys Island, SC
Wrote a review on 8/25/2022
Budget Truck Review
(1 out of 5 rating)

We made reservations 4 months in advance and they called the night before to tell us they didn't have a truck for us. When we called budget corporate they told us they would have a truck for us 35 miles away in MA. However, when we arrived there the next day there was a sign in the window saying they were closed and would return tomorrow. The movers we had hired were at our home which had to be emptied in 22 hours as we were closing on the sale. So we had to pay for the movers to move our furnishings into our neighbors garage as opposed to moving truck.

Distance: 1,100 mi
Cost: $915
Per. Mile: $0.83
SqFt. Moved: 2,000

Tammy L

Magalia, CA
Wrote a review on 8/23/2022
Budget Truck Review
(3 out of 5 rating)

I used uhaul not this company

Distance: 2,300 mi
Cost: $2,000
Per. Mile: $0.87
SqFt. Moved: 2,000

Pauline F

Charlotte, NC
Wrote a review on 8/22/2022
Budget Truck Review
(4 out of 5 rating)

Budget truck was in very good condition and was great for an interstate move. The cost was very, VERY, high, but similar to competitors one way interstate rental.

Distance: 900 mi
Cost:
Per. Mile:
SqFt. Moved: 900
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