Budget® Reviews

Bill S

Melbourne, FL
Wrote a review on 5/19/2014
Budget Truck Review
(5 out of 5 rating)

Unmotivated, lackluster, inexperienced, intentionally slow ("this is a by-the-hour-gig man") and completely thoughtless about the quality of the work. Left empty drink bottles (that we supplied) lying around and in the moving truck. This was the "unload" side of a move - opposite experience with the "loading" movers, which was a very positive experience.

Distance: 170 mi
Cost: $250
Per. Mile: $1.47
SqFt. Moved: 3,000

bill s

Pompano Beach, FL
Wrote a review on 5/19/2014
Budget Truck Review
(5 out of 5 rating)

Wonderful experience. Talented, knowledgeable and truly thoughtful about the nature of moving personal items. Highly recommended!

Distance: 170 mi
Cost: $250
Per. Mile: $1.47
SqFt. Moved: 3,000

Mary Lou S

Southlake, TX
Wrote a review on 5/19/2014
Budget Truck Review
(5 out of 5 rating)

The rental truck was fine and the price reasonable

Distance: 300 mi
Cost: $250
Per. Mile: $0.83
SqFt. Moved: 1,200

A.W. M

Arlington, TX
Wrote a review on 5/19/2014
Budget Truck Review
(5 out of 5 rating)

I would use then again.

Distance: 200 mi
Cost: $88.00
Per. Mile: $0.44
SqFt. Moved: 1,200

Suzanne B

Peoria, AZ
Wrote a review on 5/19/2014
Budget Truck Review
(4 out of 5 rating)

The movers I used in Peoria, AZ were excellent!

Distance: 300 mi
Cost: $500
Per. Mile: $1.67
SqFt. Moved: 2,400

Mike c

Middletown, MD
Wrote a review on 5/15/2014
Budget Truck Review
(4 out of 5 rating)

Box truck was not as intimidating as I expected. My husband and I shared the driving. The only thing missing is cruise control which I think would have saved us on gas consumption. I understand from the rental agent where we returned the truck today that this is something that will be included on future trucks. It is a move in environmental awareness that would be much appreciated.

Distance: 1,062 mi
Cost: $1,500
Per. Mile: $1.41
SqFt. Moved:

John H

Bluefield, WV
Wrote a review on 5/14/2014
Budget Truck Review
(1 out of 5 rating)

I used u-haul for my last move and their truck and service was very good except that I had to drive an hour to pick up the truck. So I thought that I'd try Budget since they are in Bluefield. Their truck was ok, but I had to wait an hour just to drop off the truck. The manager at the drop off location was unfriendly and at one point raising her voice at both my wife and me. She was so unprofessional that even the trainee who was with the manager told us that she would not work for this company any longer because of this lady. The worse part is that when we called the customer service to complaint about this manager, we were told that they could not contact us for any follow up. I will not use this company again and will not recommend this company to anyone.

Distance: 350 mi
Cost: $500
Per. Mile: $1.43
SqFt. Moved: 1,200

Katie L

Boston, MA
Wrote a review on 5/12/2014
Budget Truck Review
(2 out of 5 rating)

I rented my truck through Budget.com. I utilized JL Movers because of HireAHelper.

Distance: 1,800 mi
Cost: $402
Per. Mile: $0.22
SqFt. Moved: 620

Tom B

Tustin, CA
Wrote a review on 5/11/2014
Budget Truck Review
(5 out of 5 rating)

I was able to rent the truck without any hassle and the price was reasonable. Just what I needed for the situation.

Distance: 1 mi
Cost: $45.00
Per. Mile: $45.00
SqFt. Moved:

Ginny J

Surprise, AZ
Wrote a review on 5/11/2014
Budget Truck Review
(4 out of 5 rating)

Great job will use again

Distance: 872 mi
Cost: $675
Per. Mile: $0.77
SqFt. Moved: 800

Mary D

Baton Rouge, LA
Wrote a review on 5/11/2014
Budget Truck Review
(4 out of 5 rating)

Budget Truck rental costs less than anyone else, but their trucks are set up more for cargo than for furnishings.

Distance: 920 mi
Cost: $1,200
Per. Mile: $1.30
SqFt. Moved: 1,500

Julian B

Baltimore, MD
Wrote a review on 5/11/2014
Budget Truck Review
(4 out of 5 rating)

Extremely impressed with the entire process. The guys that came out were prompt and hard working. I would highly recommend.

Distance: 65 mi
Cost: $150
Per. Mile: $2.31
SqFt. Moved: 1,000

Michael T

Canton, GA
Wrote a review on 5/7/2014
Budget Truck Review
(4 out of 5 rating)

I used budget trucks.......excellent truck!

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Anthony W

Moreno Valley, CA
Wrote a review on 5/6/2014
Budget Truck Review
(3 out of 5 rating)

Bumpy ride. Good AC/ Poor tunes

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Olga I

Los Angeles, CA
Wrote a review on 5/6/2014
Budget Truck Review
(3 out of 5 rating)

The truck was soooooo old that we thought that we wouldn't make it at all. We made it - although terrified on the freeway.

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Judy T

Mckinney, TX
Wrote a review on 5/6/2014
Budget Truck Review
(5 out of 5 rating)

Very good customer service and smooth riding truck

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Roland S

Atlanta, GA
Wrote a review on 5/5/2014
Budget Truck Review
(5 out of 5 rating)

Truck was great and the best deal out there by far.

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Jonathan H

Brooklyn, NY
Wrote a review on 5/5/2014
Budget Truck Review
(4 out of 5 rating)

Excellent price, but older trucks (with wooden vs. aluminum floors) and equipment than Uhaul.

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Rusty W

Millville, PA
Wrote a review on 5/4/2014
Budget Truck Review
(4 out of 5 rating)

Truck was very dirty inside cab with lots of dog hair all around the seat and smokey. We spent a few hours cleaning it before we were able to put personal items in it. Customer service was very nice at pick up.

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Harlow W

Albemarle, NC
Wrote a review on 5/3/2014
Budget Truck Review
(4 out of 5 rating)

17' truck with appliance dolly. Location for pick up was convenient, service at rental center was professional. Truck was clean.

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Tanjia H

Lithonia, GA
Wrote a review on 5/2/2014
Budget Truck Review
(4 out of 5 rating)

This was a one way rental and all went well.

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John S

Boston, KY
Wrote a review on 5/1/2014
Budget Truck Review
(5 out of 5 rating)

Budget was the most inexpensive company and well known for our needs. The truck was clean and they had the items we needed.

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Sarah H

Framingham, MA
Wrote a review on 5/1/2014
Budget Truck Review
(5 out of 5 rating)

Great price for a local move!

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Kenneth E

Atlanta, GA
Wrote a review on 5/1/2014
Budget Truck Review
(5 out of 5 rating)

I like Budget. Good trucks and available as scheduled. I've used them twice and they get my business.

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Andrew E

Darien, IL
Wrote a review on 4/29/2014
Budget Truck Review
(4 out of 5 rating)

Truck was clean could have been somewhat better maintained, but the price was right and drop off and pick up were relatively efficient.

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Barry R

Gardner, KS
Wrote a review on 4/28/2014
Budget Truck Review
(4 out of 5 rating)

wasn't part of hire a helper

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Tim H

Manhattan, NY
Wrote a review on 4/27/2014
Budget Truck Review
(3 out of 5 rating)

Good service but poor equipment. Leaky roof in cab and the truck was not in good shape for a long move.

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john h

Jacksonville, FL
Wrote a review on 4/26/2014
Budget Truck Review
(5 out of 5 rating)

Excellent customer service.

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Melvin S

Saint Charles, IL
Wrote a review on 4/26/2014
Budget Truck Review
(5 out of 5 rating)

I had a good new truck from Budget that hauled my heavy load over mountains with ease.

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Andre B

De Forest, WI
Wrote a review on 4/25/2014
Budget Truck Review
(3 out of 5 rating)

Truck had 154k miles on it and had seen better days. Uncomfortable ride and high loading height. But the price was unbeatable.

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Andre B

North Bend, NE
Wrote a review on 4/25/2014
Budget Truck Review
(3 out of 5 rating)

Truck had about 154k miles on it and was noisy and uncomfortable. Loading height was high. But it was the cheapest rental by far.

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liz k

Boynton Beach, FL
Wrote a review on 4/24/2014
Budget Truck Review
(3 out of 5 rating)

There price was the best. The person at pick--up was very knowledgeable. Drop off place was easy to find. The trucks gas gauge was not working properly and we had to leave copies of all our receipts to show we Filled Up the tank upon return.

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Joanna R

Houston, TX
Wrote a review on 4/22/2014
Budget Truck Review
(2 out of 5 rating)

Very old truck, which guzzles a lot of gas.

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Maura C

Worcester, MA
Wrote a review on 4/22/2014
Budget Truck Review
(5 out of 5 rating)

We rented truck on our own. Bobs Auto Body very pleasant once again to due buisness with.

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Timothy H

Chesapeake, VA
Wrote a review on 4/21/2014
Budget Truck Review
(5 out of 5 rating)

Clean new diesel 24 foot truck in great condition with lift gate that really helped out!!!

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casey s

Orange, CA
Wrote a review on 4/20/2014
Budget Truck Review
(3 out of 5 rating)

It was your basic pick up the truck and drop it off.

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Crystal P

Centreville, VA
Wrote a review on 4/10/2014
Budget Truck Review
(2 out of 5 rating)

I called a week in advance to ensure they were going to have the large moving truck that I reserved. When I arrived they did not have it. Their only alternative was to give me a smaller truck, at a slightly lower rate. It took me 45 minutes to get out of the rental office.

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Elise B

Federal Way, WA
Wrote a review on 4/9/2014
Budget Truck Review
(2 out of 5 rating)

Truck would not start in the morning. Had to wait 4 hours for mobile service to arrive. The truck had a blown fuse. They replaced the fuse and then it started.

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Sara S

Overland Park, KS
Wrote a review on 4/9/2014
Budget Truck Review
(5 out of 5 rating)

I wouldn't use anyone else again. Their prices and customer service cannot be beat!

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A. W. M

Burnet, TX
Wrote a review on 4/8/2014
Budget Truck Review
(4 out of 5 rating)

The truck drove roff when not loaded.

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Brian W

Austin, TX
Wrote a review on 4/8/2014
Budget Truck Review
(2 out of 5 rating)

The 24ft truck did the job, but it was in such bad shape that I had to duct tape multiple connection points (side mirrors, back bumper), just to make the 1,000 mile trip safely. Ridiculously dirty inside with left over cigarette butts and trash in the bed. I made the mistake of going the cheaper route, but I'll be back with another company for my next move.

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Carla P

Greer, SC
Wrote a review on 4/8/2014
Budget Truck Review
(4 out of 5 rating)

would use them again, much cheaper than uhaul.

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John M

Ponte Vedra Beach, FL
Wrote a review on 4/8/2014
Budget Truck Review
(4 out of 5 rating)

Friendly staff and good price

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Trevor L

Colorado Springs, CO
Wrote a review on 4/8/2014
Budget Truck Review
(5 out of 5 rating)

Truck and car trailer worked great, moved from NV to CO and had no issues.

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eric s

Franklin, TN
Wrote a review on 4/6/2014
Budget Truck Review
(5 out of 5 rating)

BUDGET RENTAL VERY GOOD

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Jim P

Lake Stevens, WA
Wrote a review on 4/5/2014
Budget Truck Review
(5 out of 5 rating)

Easy in and out; great truck! I rented from Lake Stevens and did everything in one day-- 10am to 4:30pm. The total price was excellent. This is the way to move, EVERYONE! People are stupid, NOT to do this type of move. This is my 37th move in the U.S. and around the world and turned out to be the very best!

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Laura E

Clearwater, FL
Wrote a review on 4/4/2014
Budget Truck Review
(5 out of 5 rating)

Budget is always affordable. The trucks are fine and the rental agents at both ends are always professional and courteous.

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A.W. M

Arlington, TX
Wrote a review on 4/3/2014
Budget Truck Review
(4 out of 5 rating)

The truck drove like a tank when unloaded.

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