U-Haul worked great. Just wish I was able to pick it up closer to my house

Uhaul was friendly and fast to pick up.

10-ft truck worked out perfect, low mileage and clean. Change of pick-up location was made the night before by U-Haul via e-mail. New location did not have any moving blankets that I requested, but they removed the charge. Online confirmation of truck condition (with photos), mileage and gas tank level prior to leaving with equipment was a good process for both the transportation company and me. Documentation on the rental contract showing exactly how many gallons of gas was needed to bring it back up to starting level was very helpful.

Had to drive 30 miles to collect the truck, instead of the reserved pickup location that was 2 miles away. Arrived to find truck with check engine light on. Was told my options were to move with the check engine light on or cancel the move since no other trucks of the same size were available within 100 miles.

I Recommend Uhaul over Budget

Excellent equipment and customer service.

The truck was great with less than 50k on the odometer. The car dolly not so much. the ratchet assemblies were rusted and the straps worn. Made it difficult to ratchet down the car

supposedly they reserved a 26' truck, but showed up with a 15' truck

The Uhaul staff was excellent and nice enough to give me an additional 20 miles so I wouldn’t have to pay out of pocket

Excellent, you pay for what you use. I've used them more than once with good results.

15 Foot Truck for one bedroom apartment.

The guys were great and had me moved in the quickest and efficient manner

Easy rental and easy return

Not happy with wrong information given

Cleanest largest truck I’ve rented from them

The rental and return process was actually easier than we thought it would be. And the truck (15') was in good shape.

It's a rental. Not much to say.

Super cheap and very efficient

Andrea and Chris were awesome

Easy rental and pick up process. Truck was clean and drove well. Staff were especially friendly and helpful. The store that we picked up from was clean and well stocked with moving supplies.

They were excellent. Easy pick up & return of the vehicle

Hire a Helper did not coordinate the truck rental for me, however I would like to say that we had to drive 600 miles thru rain and mountains and very skinny roads and the truck was in very poor driving condition, the alignment was way off and the tires were fish tailing, it was a very scary and stressful 600 miles. I will be speaking with UHaul about this.

Great, no complaints

Uhaul helped in the 11th house after a mishap with a competitor. I will be using Uhaul for any local moves in the future. Great customer service. I felt valued working with them.

Trucks had bad tires, mechanical issues as a result got much worse fuel mileage than advertised.

Chairs, large curio cabinet, and numerous boxes

Very great truck rental company

Very good equipment and service

Great customer service and professional!

They were very accommodating of our schedule, were courteous, and helped with suggestions for our needs. I would highly recommend them.

I am giving them below average because we reserved a 15 ft truck 3 weeks in advance. They were paid $1,800 with the reservation and we still had to put gas in it. This is totally an outrageous amount for one way! The day before picking up the truck, they said it would be no problem. Then the day we were to pick up the truck, they called and said there was no truck! Are you kidding me? My husband had to drive 2 hours round trip to another city to pick up a truck. They didn't offer to go get it and it was their screw up. Gas is very expensive in Canada. This is totally unacceptable! As compensation, they didn't offer money off the bill, they offered an extra day, we didn't need it. They offered extra mileage, we didn't need it. We had everything planned so these offers were not helpful. Then they told us where to take the truck back and it was close to where I moved. At the last minute, they said we couldn't take it there, we had to take it a further distance away. We get there and parking was at a minimum and people were jockeying for a parking spot and waiting in line for a truck. Again, totally unacceptable. We just wanted to turn in the truck and leave. We were tired from moving from Canada to S. Carolina. I would not use Uhaul again if I could possibly help it. Shame on them!

We rented a 6' x 12' cargo trailer from Uhaul. It was easy to load, easy to tow, and easy to unload.

Booking was easy. Customer service at pick up was awesome. Truck was in good condition. Since we returned after house, we had to use the UHAUL app to return it. The app was not working, nor was the website. 45 mins later I was finally able to get it to work. Drop off was frustrating as the only other option if you aren't able to get the app or website to work is by phone for $20 service charge.

Everything as promised

Pick up was 90 minutes from original location. Trailer was scheduled for pick up from another location but they had 4 trailers available. No gas in vehicle at pickup. But drop off was easy and great. Would still use again.

The equipment was in good shape but we were hit with a surprise weekend use fee we were not expecting.

Truck was in good shape. The cab was small and crowded for a 10 hour drive.

Was able to upgrade to a bigger truck on the spot.

ACCIDENTALLY CHARGED FOR 4 DAYS INSTEAD OF ONE, BUT JANET MADE IT RIGHT IMMEDIATELY!

UHaul is easy to reserve and easy to use; however, they have added a lot of fees since I last used them for an in-town move. They have a cleaning fee that starts at $20 and slides to $300, as well as a "convenience fee" if you drop the vehicle back to the location outside of business hours. In addition, they are pretty stingy on the gas stipend - for example, I was given a truck with 1/8 tank of gas and told that if I brought it back with 1/4 tank or more, I'd receive a $40 gas reimbursement. So even though my rental was "only" $65, I actually paid $105 including gas.

Did what it had to do to get us moved but were a little unorganized with the return -- called later in the day to ask where their truck was and it had been turned in at 07:30 am. Was a 20ft truck.

The door was frozen shut took 10 minutes to unfreeze it.

Rental was efficient

There was a mix up as to where we had to pick up the truck. Once we settled that, the rest worked out well.

Lowcountry Ace Hardware is the place to go for Truck Rentals!

bad review is not Uhaul fault, but location on Hwy 410 was awful and didn't allow for onsite parking. I didn't know that and additionally the guy helping was like "if you park around here good chance something will get stolen" sheesh. So I had to park 20 minutes away walking at a gas station so he couldn't call his buddies up to steal my catalytic converter.

Great service from departure and arrival point!

They were able to assign a new clean 25 Ft at the last minute!