Uhaul did not me give me any indication that no truck was going to be available and almost de-railed my plan.

Everything went smoothly.

Paul at Wilson's Curb Market was outstanding.

I think I lucked out with a relatively new 26 foot truck that had cruise control which made my solo 1000 mile trip much easier.

The truck was not clean inside or out.

The truck was space was good. The engine light came on 100 miles away from take off, but nothing went terribly wrong.

Michael was good at communicating, texted me ahead of time to let me know when they would arrive as requested, arrived on time, and worked efficiently. He and his helper were both extremely pleasant and took good care with the furniture. After the 2000+ mile drive, some of the hardware had rattled loose and he voluntarily tightened up the screws/cams - very helpful. They even swept out the truck. Would definitely use again

Truck sounded like crap but did its job.

Very easy rental and condition was satisfactory. Was just what I needed for the job.

No problems with the U-Haul truck and car trailer. 26 foot truck is big, but handles very well. We looked into pods, but the truck was the cheapest and most convenient way to load quickly the morning of the move and be able to quickly unload a couple of days later into our new house. Highly recommend hiring help to load and unload your truck! They're professional and save your back!

Unloaded Uhaul Some heavy furniture and a tool box and many boxes

Only thing that was difficult was that drop off was by someone different than who rented the truck. It became more complicated to close out acct bc I received the email, but someone else was dropping off the truck.

Truck was very old and rattled loudly. A bit quieter when loaded. Seat belt needed repair and lock did not work. Otherwise we made the move and got it done.

They don’t tell you that their truck isn’t waterproof nor do they tell you that, if you’re going to go through rain, you should waterproof the things that you own. I lost several books and had several other things come out of the NEW moving boxes, purchased from Uhaul, disintegrate from water damage.

Every time we have chosen UHaul to move it has been a very possitive experience.

Sexual harassment by one of the workers trying to move while helping load and unload truck . Very unprofessional.

No issues. The equipment functioned well, although the furniture dolly I wanted to rent was not available. BTW this was not a full house to house move, just putting things in storage for a renovation.

The Uhaul was older but it was reliable.

Uhaul is safe and reliable, would recommend for any move!

easy pick up & drop off

Easy to rent and return, the employees at the service counter were quick and friendly.

Had truck and trailer ready, helped load Jeep and were ready to load 15 mins later.

Very helpful and answered all my questions promptly. Would recommend them to others.

Best availability around; a bit more expensive but probably work the cost.

The truck worked fine and easy to drive.

Great availability, good driving truck, easy low step load and 8' trailer attached.

The lady yelled at my husband because he had left his mask in the car and she wanted him to wear a mask even though she herself had to get up and go find her mask to put on. She then snapped at us because the app pick up wasn't working on my phone. She snapped at my husband about how to download a pic of his License. She snapped at the other lady working there for getting the wrong key. She was snippy in answering questions and giving information. The whole experience was not pleasant.

Drew was extremely helpfula1 great service!

Truck was ready to go. Easy to pick up and drop off.

Excellent job on the U-Haul truck rental.

Truck was very easy to handle

Uhaul is always easy and reliable.

Every time I use Uhaul I am very pleased with their service and the equipment they provide. They also have reasonable prices. I highly recommend using them.

Okay as usual with Uhaul.

The equipment was clean and in good working order.

The truck was clean and fully functional. No problems at all.

When I booked my u haul on line, I received confirmation that I could pick it up at 8am, 4 miles from my home. I called the pick up location 2 days ahead and was told that I wasn't even in his system and was to pick it up 20 miles away at 9am. I told him that it wouldn't work because the movers were coming at 9. He told me that he would go pick up my truck to be at his location for my 8am pick up. Yay Scott!! When we went to get the truck, That morning, Scott told us that he was given a broken truck, as in the back sliding door wouldn't close the last 1 foot and it was a major struggle to get it open. Scott had been on the phone that morning to find a remedy for us. The next closest truck was in New Hampshire about 100 miles away. We were feeling desperate! Scott took a rubber mallet and pounded out the bent places in the door and lubricated it extensively. Thankfully the door was made operational and we made it home in plenty of time to meet the movers. BOO Uhaul! YAY Scott! He was exceedingly helpful and gave great advice to some of our other concerns. Even though Scott gave us great customer service, I don't think I would use Uhaul again. Moving is stressful enough without worrying about whether you can depend on the rental company.

Uhaul truck was great. Easy pickup/drop off. The truck drove well and reliable.

Reserved a 20 foot truck. Then on the day of the reservation, they told me that they did not have the truck available at the location I requested, so I had to drive an hour away to get the truck I reserved. Then, the rental truck did not have the furniture blankets that I initially requested, so I had to go back again to get them. I also had trouble returning a dolly that I rented as I could not return it to just any Uhaul location, and I was charged an additional fee for lost equipment even though I returned it. Overall it was just a bad experience, and most Uhaul people I had to deal with were not helpful (over phone, and in person at Uhaul locations).

The guy at the Uhaul location was grouchy...I will not use that location ever again.

U-Haul was very reliable. The truck and dolly we ordered were available at the time and location we requested and the staff was helpful in getting us going. The drop-off was just as easy.

truck was very clean. The only thing after I did drop off after hours I didn't get my receipt.

Truck should be removed from inventory, but it got the work done.

Uhaul trailer was reserved well in advance. I scheduled the movers and payment was made for the movers. Then when I contacted Uhaul, they told me the trailer was not available. Apparently they have a policy that even thought they send you emails and messages that you have an item reserved, they don't confirm this until 24 hours before the pick-up date. I had to scramble to find another one. Very stressful.

I was able to get the truck right away and Dane with returning it

Staff were very friendly and helpful

The truck drove smoothly. The customer service reps on both ends were very friendly and helpful, especially in Elizabeth City.

Good equipment, no issues and as promised per contract. I rented a 5x8 trailer.