We used U-Haul on Broadway in Boulder. The team there was very professional and efficient. Highly recommended!

Older 26 foot van, with about 199K miles on it.

Had to use self checkout. A little cumbersome but not too bad. Truck was clean, ran well. Just what we needed.

Uhaul provided a good truck. No problems on the trip. We did have to go out of our way to pick it up. Return was problematic as no one was at the drop of site during business hours. Waiting to see if Uhaul will charge me for that.

Check in process went smoothly

This bad review is specifically for the authorized dealer "Red Carpet RV Storage" in Orange County. Bob was the worst to deal with and literally had me in tears when he refused to do his job. That's the short story and bottom line.

It's Uhaul, what do you want.

They were easy to work with, answered all of my questions, and were very polite.

Was happy with their service

would have gotten great but 6 X 12 Trailer didn't have a dolly wheel and wiper blades on 26 foot truck needed replacement. Service from both the main service department and the local dealers was exceptional!

No problem with renter or paperwork at Uhaul Dealer

Our biggest complaint with them was that they could not quarantine that they would have the two trucks we needed although they did have them in the end.

Uhaul worked well for us.

I was nervous because I saw a lot of negative reviews, but my truck rental went very smoothly. I had no issues at all with Uhaul. The truck was clean and we even rented moving blankets at a really great price.

I rented a truck from the Ark Self Storage Uhaul because it was the only location open on Sundays. They were so nice and were able to accommodate everything I needed.

tires were just ok. Had flat on outside dual.

Last minute booking (because budget decided to screw me over hours before my rental, never go with budget), easy to drive vehicle, convenient pick up and return. Could not have asked for something better.

Easy all the way around.

uhaul rocks if you know what you're doing. beware though, not all locations will have trailer hitches for you to purchase

Miracle workers, helpful and patient.

Uhaul saved my life after Budget screwed me. Rates are exceptional.

It was the perfect size and in good shape!

Large roomy truck that was easy to drive

They did everything ok, however my fridge wouldn't fit, so doors had to removed, but my fridge has scratches, dings, fridge door wasn't reinstalled properly. I wasn't impressed with appliance disemmbly/assembly skills.

Very nice newer truck. Everything worked well but the mileage estimate on the web site was way optimistic.

Truck broke down in El Paso

The only bad part about my rental was having to drive 10 miles away to go pick it up, because none of my local U-Hauls had a truck in stock.

Great help at both ends of the move

Truck was ancient and filthy. Check-in software was terrible. It was running on fumes but the contract showed that the tank was a quarter full. Blankets that were supposed to be in the back were not. I won't use them again.

One truck tire should have been replaced before renting.

Never rented/driven a uhaul truck before. Rented small truck - both pick up and drop off locations were great. Very easy.

The Team did everything they promised. Very courteous and hard working. Will use again!!!!

Easy process to book the truck online and pick it up at the service center. The truck ran well and it only took a few minutes to return the truck and finish the return process. Very friendly staff.

Picked up truck without delay.

They contacted me several days after my reservation to say they couldn't provide a truck for me at the requested location. I ended up having to drive way out of the way to pick up a truck very early in the morning as not to be late for the move helpers.

Service at pickup and dropoff could be better. After several very frustrating experiences in the past year, I absolutely detest U-Haul's 24/7 dropoff/check-in process. It does not work well with an iPhone. Even though I enabled location services (as the app directed), it would not recognize my location using my iPhone. After much time and hassle, we were able to get it to recognize my husband's Android phone one time. The other time I spent a good 45 minutes on hold and then bailed when the local operator arrived to manually check our truck in.

They made getting the truck easy and it was clean

the only company I have ever used

Very Good. I make my reservations in person and confirm in person the day before.

The truck was not in the location I reserved, and as a result I had to drive into the city during rush hour to get it. Also, the self check-in app did not work, so I had to pay their $20 fee.

There were so serious issues but Brenda was able to make everything right.

The staff at Sportsman Feed and Supplies was very friendly, and kind. He made sure that I completely understood all of U-haul's policies and process before I left the lot with my truck. Wonderful overall experience with the staff at this location!

Good so far. Great rate.

Great help from Handy Hands Labor! The guys were on time, friendly, and very efficient at unloading our contents.

On time and amazingly fast

Clean truck, safe and comfortable. Fit everything.

Used Penske as well and they were great also.

The Company DID provide the truck I reserved, but they hedged in a way that made me nervous about whether we'd actually have a truck.