Great Experience. Truck was in good condition and pick up and drop off were seamless!

Attached the trailer and even helped with a part I needed.

The staff was helpful and friendly but they forgot my pads and promised to credit them to me and so far that hasn't happened.

No issue with pick-up or drop off, truck ran great for the 2k miles trip.

Debbie at the local UHaul hook me up with a new 26’ truck and car trailer. One call and she handled the reservation, no problems what so ever. Great job!

Due to the move not being completed on Saturday, U-Haul allowed me to keep the truck until later on Sunday and only charged me 1 day.

Pick up and drop off locations were a bit inconvenient. Pick up location staff was super friendly and helpful. Drop off was closed when dropping off so didn't have any interaction, but did have to call to find the key drop box. Eventually found it on my own, but never received a call back.

They jumped in last minute as Budget Truck Rental informed me that they couldn't get a car trailer for us. And they informed us 12 hours before the move!

Had to drive too far to pick up truck when there were many other providers closer to our homes.

Once again, Uhaul got the job done! I wish I would've done some more research on my local Uhaul options, though, as I needed a truck rental to get my belongings from my apartment to my storage unit 11 miles away. Unfortunately, the Uhaul closest to my apartment only allowed same-location drop-off, so I had to double my mileage just to return an empty truck (as opposed to past experiences where I've picked up closer to my starting point and dropped off closer to my endpoint). Costs like mileage, coverage, and miscellaneous taxes, fees and surcharges brought the advertised base price of $19.95 up to a total cost of $80.86. Grand scheme, the total price isn't bad – I just wish the cost didn't quadruple throughout the process. Still though, nothing makes me feel powerful like trading my tiny compact car for a big ol' Uhaul for the day!

Uhaul is always a good option for transporting all your worldly possessions, and this was not a bad experience at all. I was a little

Totally got the job done!

Great team. Dave Boske was friendly and set me up with a truck when I needed one. I had ordered a 20 foot truck but some clerical issue happened, and I wound up with a 15-footer. Ultimately, it didn’t matter because everything still fit in the truck.

Trucks have always performed as expected. Courteous staff.

2 days before we were to pick up our truck a UHaul rep called to say we would have to drive 30 miles to get a truck because one was no longer available locally. Upon calling the regional dispatch supervisor one was located locally. Very upsetting 2 days before to get a call with complications. And appreciate the supervisor making it right.

Truck was fairly clean and most of the U-Haul Staff I dealt with were courteous and professional!

This is the way to go you are on a budget.

Very well stocked Uhaul store in Redlands, CA

pickup and drop off locations added 60 miles to my route.

no problems with the equipment, check in and out easy

Wonderful and professional service. They went over every detail with me for the truck rental. I would recommend their services and products.

We have used U-haul truck rental twice now, and are very pleased with the service.

UHaul makes moving easy and affordable. This was the 2nd time I have used one of their trucks to move.

Last minute changed my truck to smaller size. I had to work hard to get it corrected. You MUST review the photos they use to assess potential damage. Take and upload your own photos.

U-Haul worked great. Just wish I was able to pick it up closer to my house

Uhaul was friendly and fast to pick up.

10-ft truck worked out perfect, low mileage and clean. Change of pick-up location was made the night before by U-Haul via e-mail. New location did not have any moving blankets that I requested, but they removed the charge. Online confirmation of truck condition (with photos), mileage and gas tank level prior to leaving with equipment was a good process for both the transportation company and me. Documentation on the rental contract showing exactly how many gallons of gas was needed to bring it back up to starting level was very helpful.

Had to drive 30 miles to collect the truck, instead of the reserved pickup location that was 2 miles away. Arrived to find truck with check engine light on. Was told my options were to move with the check engine light on or cancel the move since no other trucks of the same size were available within 100 miles.

I Recommend Uhaul over Budget

Excellent equipment and customer service.

The truck was great with less than 50k on the odometer. The car dolly not so much. the ratchet assemblies were rusted and the straps worn. Made it difficult to ratchet down the car

supposedly they reserved a 26' truck, but showed up with a 15' truck

The Uhaul staff was excellent and nice enough to give me an additional 20 miles so I wouldn’t have to pay out of pocket

Excellent, you pay for what you use. I've used them more than once with good results.

15 Foot Truck for one bedroom apartment.

The guys were great and had me moved in the quickest and efficient manner

Easy rental and easy return

Not happy with wrong information given

Cleanest largest truck I’ve rented from them

The rental and return process was actually easier than we thought it would be. And the truck (15') was in good shape.

It's a rental. Not much to say.

Super cheap and very efficient

Andrea and Chris were awesome

Easy rental and pick up process. Truck was clean and drove well. Staff were especially friendly and helpful. The store that we picked up from was clean and well stocked with moving supplies.

They were excellent. Easy pick up & return of the vehicle

Hire a Helper did not coordinate the truck rental for me, however I would like to say that we had to drive 600 miles thru rain and mountains and very skinny roads and the truck was in very poor driving condition, the alignment was way off and the tires were fish tailing, it was a very scary and stressful 600 miles. I will be speaking with UHaul about this.

Great, no complaints

Uhaul helped in the 11th house after a mishap with a competitor. I will be using Uhaul for any local moves in the future. Great customer service. I felt valued working with them.