we arranged for the U-Haul truck locally in Dover and have used them before going cross country.

Price was right, easy to reserve.

No problems with the truck. Just what you would expect from this sort of do-it-yourself truck.

great company and guys

The only reason we did not give a 5 star is because they forgot to give us the moving blankets and dolly we ordered. No big deal, it was a Friday and they were extremely busy, I just ran back over and they helped me immediately. Thank you UHaul!

Clean truck. Battery died but service company was there within an hour and replaced it.

Very agreeable to our time frame.

UHaul was the perfect solution for me. I was worried about driving a 20' truck across the West Virginia mountains, but I was surprised how easy it was to drive.

Check in and out went smoothly and quickly.

Mushy steering, undamped driver seat, soft braking,

Great. Originally rented a Budget truck, but it was raining and it had a bad leak. No other Budget truck available, so called UHaul. They took excellent care of us, matched our Budget price, and threw in a trailer, too.

Great clean truck - drop off and pick up were a breeze.

Very easy dealing with Uhaul! Thanks!

Drop off, pick-up, and overall 15' truck rental was as expected.

Very helpful and tried to save us money!

In spite of my telling the lady my house was 2500 sq. ft. and I thought I might need something bigger than a 15 ft. truck, she said that was what was usual. It turned out to be way too small. Disaster! The truck had less than and eigth of a tank of gas. I could go on!

As usual - available and clean.

bad equipment, horrible mileage on the truck

Rented a 15' Uhaul and was worried all of our stuff wouldn't fit, but it was the right size! The truck was new (only 4000 miles) so we didn't have any problems except for things inherent to large trucks, such as having to drive really slow and feeling tiny bumps in the road too much.

Truck was right size. It was clean, but did show some signs of wear on the exterior. Customer service was fine. Probably would use them again.

U-Haul had a clean truck, ready to load. No problems with them.

Uhaul was fine. Bit loud, tho.

Very professional people on both ends of the move. Very helpful and informative. Would use them again.

Great company, never fails my needs

Easy rental. Drop off and pick up was quick

We rented a 26 foot U-Haul truck that was within driving distance from where we live. We decided to use One-Way rates vs In-Town rates so we wouldn't have to drive back to our original destination. The size and condition of the truck was good; blankets were also available, which we needed. The gentleman in Customer Service was courteous and knowledgeable which made booking and pick-up a breeze. Drop off also very easy. We would definitely use U-Haul again.

Excellent equipment, excellent customer service, local employees were the only weak point.

Great equipment in excellent condition delivered as promised. Very helpful staff at Fredericksburg VA office.

Staff at both locations were quick and helpful. And the truck worked fine. Only gripe was that they changed the pickup location but I didn't receive a heads up.

These two gentlemen worked VERY HARD and only took time out for a water break, if that. They were very courteous and respected me and my needs

U-Haul was easy. Affordable and convenient.

A great 10' truck that got me through rain/snow mix, fog and extremely high winds, 50 mph +.

uhaul was good and truck rental was great and had a special.

Every thing went smoothly, no issues.

U-Haul messed me up twice and the labor company solved the problems and then drove the truck for me to my storage area. I will not use U-Haul again

Unfortunately the truck was dirty when we picked it up. The truck was older and didn't handle very well on the trip to our destination. The steering was loose on the 300 mile trip back, and I felt several times that my life was in danger.

Got moved and everything was fine

Good truck and supplies as usual!

26' Uhaul for 12 hours at 56.00 w tax can't beat that!

I rented a 26 foot Uhaul truck for this job. I was a bit nervous driving such a large truck, but I didn't have any issues at all. The truck was a great value, too.

excellent ,truck was clean and reliable, very comfortable for the driver.

They were wonderful and very easy to pick up on short notice.

Too difficult to find a truck over 17". I do wish budget or Ryder truck were more competitively priced.

I appreciated the truck cleanliness and the gas mileage

The truck was very loud and I was concerned that it would break down, but it was clean and got the job done.

This review is for Travis who rented us the truck with the transporter attached, refused to unhook it, was rude and has no service attitude. He costs us time which put us late cost us over 300.00 dollars in additional expenses related to the move. Hope he's happy with himself, he has lost many more customers I am positive. I heard bad reviews from crews and other Uhaul employees...he's a liability not an asset. I will continue this with Uhaul HQ.

The truck was not at the location I had requested when I made an online reservation, and I was informed of this until the morning I was to pick up the truck. It was in Detroit, much further from my home. However, I was given a free additional day and additional mileage to account for the distance, but was still inconvenient and could have been an issue had I not been able to get to the further location (the other one is right by my old house).

Brand new clean truck w/ cruise control.