The truck was packed and towing a car from CA to OH and I made it across the country safely. Because the loaded truck and car were heavy, it required a lot of gas, so it was quite expensive. The 20 ft truck was also expensive (including insurance) at $3,500.00 (not including gas).

Excellent customer service. Very friendly staff. Affordable prices. U-haul is willing to match Budget's rates for the same travel distance. A 26-foot truck fit everything from our house. Brand new truck, comfortable seats with good back support. Drives very smoothly. Always have trusted U-haul and will continue to trust them.

Truck ready on time. It was clean and ran fine. No problems.

It was a very annoying experience. I scheduled a truck pickup from UHaul days ago 5 minutes away from me. Only 2 hours prior to pick up time, I got an email saying my pickup location changes, which is 45 minutes of drive now. I had ordered moving pads, when I went to the new pick up location, they said they don't have any available. Nor did they suggest if I go to another UHaul location, they should have moving pads. They were useless. There was another guy laying down on the couch and talking to a woman on the phone. UHaul location is 2090 N Mannheim Rd, Melrose Park, IL.

Truck was very beat-up and the battery light was malfunctioning the entire time. The truck finally gave up its soul on the journey to our new house. Luckily, the movers were able to get the truck to our new house thanks to a tow truck and got it unloaded.

Of course there are hidden fees and they didn't communicate tax with the original quote, but most moving companies are that way.

Excellent. Clean and proper working truck

We asked for an upgraded truck with a/c (all should have a/c...not be an add on) and bigger engine...best U haul we have rented.

Everything looked and ran great. Uhaul was clean.

Truck was ready at pick up time and was in excellent condition. Staff was courteous , friendly and informative.

Pricing was okay, truck was great.

Uhaul truck needed engine servicing as it overheated at Kansas Rest Stop and was leaking oil thruout the trip. We were very careful to use the overdrive as much as possible as our gas mileage was very bad only 2-3 miles per gallon.

Great! Easy! Clean truck!

Everfything regarding the rental of our U-haul went very smoothly.

The truck was old with over 100,000 miles and leaked oil all over. The ride was rough for the 1,800 mile trip, rattling all my furniture screws loose and causing rubbing and damage. The rails for tying inside were all broken.

Good equipment...Friendly people

I've used Uhaul a few times recently since moving to Denver, and I've found the whole process to be very easy, efficient, and convenient. I rented a 17-foot truck for this move.

Fast and quick service at check in and out. Truck was in good condition. Blankets and dolly in the truck - good experience

Great work by the brothers. Polite, helpful, fast and friendly.

Customer service was great and very helpful. Would definitely rent from Carlisle Rental Services again.

cost of uhaul very reasonable

charged me for three days when only had it for two Very Disappointed!

Uhaul truck was old and in bad shape. But since the move was only 3 miles, it got the job done.

I have rented U-Haul trucks before and have always had a good experience with them. I would highly recommend U-Haul and would use them in the future.

We picked up a truck in San Diego from Sam Aqil's U-Haul store in Poway and he was unbelievable to work with. Dropping off in Sun City (Bell Road) was quick and the team was courteous.

Overall was good. Just a customer service was not good.

Their good service. I would recommed having ipass on the trucks in IL.

Always use and love U Haul Services. Never any hassle or problems and are always very good to military families.

I was very pleased with the customer service and efficiency of the 1-800 number and the staff at the pick up and drop off locations.

I use Uhaul every time I move. They are convenient and I rarely have an issue scheduling, picking up, or dropping off my equipment, even at licensed dealers (although I prefer renting from Uhaul owned locations).

Was able to pick up the truck on time and the folks in the office were helpful and friendly.

Truck was fine. Pick up and return were both simple and easy. Rented equipment (dollys, handtrucks, blankets) were all in good working order.

the customer serve was very nice and easy. thanks so much

Came through in a pinch. Very helpful, everything worked perfectly.

Came through in a pinch.

They were wonderful and very helpful

Was ready for me, no problems.

Equipment was clean and had furniture pads and a handtruck stored in the truck. Came in handy. They had a seal, break it you pay kind of like the hotel mini bar.

The truck got the job done and held all of our stuff.

The Bald Eagle crew did an excellent job of loading and unloading the truck. They were very careful and they didn't Waste any time. They were on Eastern time and our job was to be at 9:00. They were here at 8:24 est with our time being on Central it was 7:24.

Was provided with what we needed and then some. There was a mixup with the pickup location but Uhaul took care of it to our complete satisfaction. Will use them for any future moves. Great service considering we needed the truck for a week.

Incredible Equipment that worked perfectly. All staff at Uhaul were kind and efficient and made our move fantastic.

I placed the order for a trailer with 80 furniture pads at least a week before pick up. When I arrived the trailer was there but only 2 furniture pads.

Truck was there and waiting for pickup. Vehicle in great working condition. No hassle on return after hours, just parked in the lot and put the keys in the lockbox. Thank- you U Haul !

Truck ran well and was clean.

Very professional and easy!

Everything worked fine, was in good working condition, and operated as intended. Dropping the truck off was a breeze and QUICK!

they were a little late. one person seemed experienced but had to give much instructions to the other. it was a cumbersome experience and took so long they asked for an extra $100. i had to help unload just to push it along. maybe rec'md when they have more experience together.