U-Haul® Reviews
I am sorry to say that we were renting a trailer. We had no experience with that sort of rental. The last minute, we by chance, found out that we needed a light system installed in our car. After that was installed in Maryland and not until my daughter arrived in Toms River, New Jersey, she found that her hitch was not appropriate. This all should have been mentioned by the Uhaul representative when we reserved the trailer. A sort of check list for new rentals of trailers.
I showed up at the Temecula, CA, U-Haul to pick up my rental at 8:00 AM, their hours posted state they open at 7:00 AM. Anyway, I showed up to get my rental and no one was there at their business to wait on people. I had to go to another U-Haul store down the street to get my rental. It has taken weeks for U-Haul to take off the first rental charge which I couldn't pick up cause the guy never showed up to open his store. It's been a disaster dealing with U-Haul but it's been finally taken care of now.