U-Haul® Reviews

Anthony G

Laurel, MD
Wrote a review on 11/6/2016
Uhaul Truck Review
(5 out of 5 rating)

Drop off, pick-up, and overall 15' truck rental was as expected.

Distance: 25 mi
Cost: $130
Per. Mile: $5.20
SqFt. Moved: 800

Leslie C

Corsicana, TX
Wrote a review on 11/6/2016
Uhaul Truck Review
(5 out of 5 rating)

Very helpful and tried to save us money!

Distance: 300 mi
Cost: $300
Per. Mile: $1.00
SqFt. Moved: 1,600

Sharon P

Turner, OR
Wrote a review on 11/5/2016
Uhaul Truck Review
(1 out of 5 rating)

In spite of my telling the lady my house was 2500 sq. ft. and I thought I might need something bigger than a 15 ft. truck, she said that was what was usual. It turned out to be way too small. Disaster! The truck had less than and eigth of a tank of gas. I could go on!

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Virginia J

Kennebunk, ME
Wrote a review on 11/5/2016
Uhaul Truck Review
(5 out of 5 rating)

As usual - available and clean.

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Jim K

Flat Rock, MI
Wrote a review on 11/5/2016
Uhaul Truck Review
(4 out of 5 rating)

bad equipment, horrible mileage on the truck

Distance: 700 mi
Cost: $1,100
Per. Mile: $1.57
SqFt. Moved: 1,300

Anthony H

Austin, TX
Wrote a review on 11/4/2016
Uhaul Truck Review
(5 out of 5 rating)

Rented a 15' Uhaul and was worried all of our stuff wouldn't fit, but it was the right size! The truck was new (only 4000 miles) so we didn't have any problems except for things inherent to large trucks, such as having to drive really slow and feeling tiny bumps in the road too much.

Distance: 180 mi
Cost: $242
Per. Mile: $1.34
SqFt. Moved: 1,100

Charles P

Stormville, NY
Wrote a review on 11/4/2016
Uhaul Truck Review
(5 out of 5 rating)

Truck was right size. It was clean, but did show some signs of wear on the exterior. Customer service was fine. Probably would use them again.

Distance: 300 mi
Cost: $450
Per. Mile: $1.50
SqFt. Moved: 1,200

Sharon L

Federal Way, WA
Wrote a review on 11/3/2016
Uhaul Truck Review
(5 out of 5 rating)

U-Haul had a clean truck, ready to load. No problems with them.

Distance: 10 mi
Cost: $95.00
Per. Mile: $9.50
SqFt. Moved: 950

Karen S

Wellington, NV
Wrote a review on 11/1/2016
Uhaul Truck Review
(5 out of 5 rating)

Uhaul was fine. Bit loud, tho.

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Cost: $1,200
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SqFt. Moved:

Ron W

Garland, TX
Wrote a review on 11/1/2016
Uhaul Truck Review
(5 out of 5 rating)

Very professional people on both ends of the move. Very helpful and informative. Would use them again.

Distance: 700 mi
Cost: $1,000
Per. Mile: $1.43
SqFt. Moved: 1,200

Kari n

Fond Du Lac, WI
Wrote a review on 10/31/2016
Uhaul Truck Review
(5 out of 5 rating)

Great company, never fails my needs

Distance: 30 mi
Cost: $40.00
Per. Mile: $1.33
SqFt. Moved: 1,200

George H

Pompano Beach, FL
Wrote a review on 10/31/2016
Uhaul Truck Review
(4 out of 5 rating)

Easy rental. Drop off and pick up was quick

Distance: 20 mi
Cost: $80.00
Per. Mile: $4.00
SqFt. Moved:

Karen L

Elk, WA
Wrote a review on 10/30/2016
Uhaul Truck Review
(5 out of 5 rating)

We rented a 26 foot U-Haul truck that was within driving distance from where we live. We decided to use One-Way rates vs In-Town rates so we wouldn't have to drive back to our original destination. The size and condition of the truck was good; blankets were also available, which we needed. The gentleman in Customer Service was courteous and knowledgeable which made booking and pick-up a breeze. Drop off also very easy. We would definitely use U-Haul again.

Distance: 70 mi
Cost: $160
Per. Mile: $2.29
SqFt. Moved: 3,200

Donnie C

Cuthbert, GA
Wrote a review on 10/29/2016
Uhaul Truck Review
(4 out of 5 rating)

Excellent equipment, excellent customer service, local employees were the only weak point.

Distance: 100 mi
Cost: $300
Per. Mile: $3.00
SqFt. Moved: 2,500

Rocco A

Fredericksburg, VA
Wrote a review on 10/29/2016
Uhaul Truck Review
(5 out of 5 rating)

Great equipment in excellent condition delivered as promised. Very helpful staff at Fredericksburg VA office.

Distance: 1,200 mi
Cost: $4,000
Per. Mile: $3.33
SqFt. Moved: 3,200

Brian S

Gettysburg, PA
Wrote a review on 10/26/2016
Uhaul Truck Review
(4 out of 5 rating)

Staff at both locations were quick and helpful. And the truck worked fine. Only gripe was that they changed the pickup location but I didn't receive a heads up.

Distance: 900 mi
Cost: $850
Per. Mile: $0.94
SqFt. Moved: 900

Judy G

Worcester, MA
Wrote a review on 10/26/2016
Uhaul Truck Review
(5 out of 5 rating)

These two gentlemen worked VERY HARD and only took time out for a water break, if that. They were very courteous and respected me and my needs

Distance: 10 mi
Cost:
Per. Mile:
SqFt. Moved: 900

Kathy Z

Queen Creek, AZ
Wrote a review on 10/26/2016
Uhaul Truck Review
(5 out of 5 rating)

U-Haul was easy. Affordable and convenient.

Distance: 2 mi
Cost: $40.00
Per. Mile: $20.00
SqFt. Moved: 1,700

JAMES D

Salt Lake City, UT
Wrote a review on 10/25/2016
Uhaul Truck Review
(5 out of 5 rating)

A great 10' truck that got me through rain/snow mix, fog and extremely high winds, 50 mph +.

Distance: 1,600 mi
Cost:
Per. Mile:
SqFt. Moved: 250

Beth G

Cornelius, NC
Wrote a review on 10/25/2016
Uhaul Truck Review
(5 out of 5 rating)

uhaul was good and truck rental was great and had a special.

Distance: 150 mi
Cost: $80.00
Per. Mile: $0.53
SqFt. Moved: 1,200

Paul A

Irwin, PA
Wrote a review on 10/22/2016
Uhaul Truck Review
(5 out of 5 rating)

Every thing went smoothly, no issues.

Distance: 14 mi
Cost: $75.00
Per. Mile: $5.36
SqFt. Moved: 1,200

Sharon R

Littleton, CO
Wrote a review on 10/19/2016
Uhaul Truck Review
(5 out of 5 rating)

U-Haul messed me up twice and the labor company solved the problems and then drove the truck for me to my storage area. I will not use U-Haul again

Distance: 230 mi
Cost: $419
Per. Mile: $1.82
SqFt. Moved: 744

Avery H

Spokane, WA
Wrote a review on 10/18/2016
Uhaul Truck Review
(1 out of 5 rating)

Unfortunately the truck was dirty when we picked it up. The truck was older and didn't handle very well on the trip to our destination. The steering was loose on the 300 mile trip back, and I felt several times that my life was in danger.

Distance: 300 mi
Cost: $250
Per. Mile: $0.83
SqFt. Moved: 1,600

Johnna C

Wilmington, NC
Wrote a review on 10/18/2016
Uhaul Truck Review
(5 out of 5 rating)

Got moved and everything was fine

Distance: 350 mi
Cost: $450
Per. Mile: $1.29
SqFt. Moved: 800

Leslie W

Atlanta, GA
Wrote a review on 10/17/2016
Uhaul Truck Review
(5 out of 5 rating)

Good truck and supplies as usual!

Distance: 40 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Tiffany A

Lawrenceville, GA
Wrote a review on 10/15/2016
Uhaul Truck Review
(5 out of 5 rating)

26' Uhaul for 12 hours at 56.00 w tax can't beat that!

Distance: 20 mi
Cost: $56.00
Per. Mile: $2.80
SqFt. Moved: 3,000

Melody R

Lawrenceville, GA
Wrote a review on 10/13/2016
Uhaul Truck Review
(5 out of 5 rating)

I rented a 26 foot Uhaul truck for this job. I was a bit nervous driving such a large truck, but I didn't have any issues at all. The truck was a great value, too.

Distance: 35 mi
Cost: $40.00
Per. Mile: $1.14
SqFt. Moved: 1,950

Anda S

Carmichael, CA
Wrote a review on 10/13/2016
Uhaul Truck Review
(5 out of 5 rating)

excellent ,truck was clean and reliable, very comfortable for the driver.

Distance: 777 mi
Cost: $1,500
Per. Mile: $1.93
SqFt. Moved: 700

Roshell B

Bunker Hill, WV
Wrote a review on 10/13/2016
Uhaul Truck Review
(5 out of 5 rating)

They were wonderful and very easy to pick up on short notice.

Distance: 7 mi
Cost: $100
Per. Mile: $14.29
SqFt. Moved: 1,500

Eri S

Sicklerville, NJ
Wrote a review on 10/11/2016
Uhaul Truck Review
(3 out of 5 rating)

Too difficult to find a truck over 17". I do wish budget or Ryder truck were more competitively priced.

Distance: 15 mi
Cost: $75.00
Per. Mile: $5.00
SqFt. Moved: 1,500

Amy M

Denton, TX
Wrote a review on 10/10/2016
Uhaul Truck Review
(5 out of 5 rating)

I appreciated the truck cleanliness and the gas mileage

Distance: 800 mi
Cost: $950
Per. Mile: $1.19
SqFt. Moved: 7,000

Ashley G

Shippensburg, PA
Wrote a review on 10/9/2016
Uhaul Truck Review
(4 out of 5 rating)

The truck was very loud and I was concerned that it would break down, but it was clean and got the job done.

Distance: 28 mi
Cost: $60.00
Per. Mile: $2.14
SqFt. Moved: 1,200

Lana L

Austin, TX
Wrote a review on 10/5/2016
Uhaul Truck Review
(1 out of 5 rating)

This review is for Travis who rented us the truck with the transporter attached, refused to unhook it, was rude and has no service attitude. He costs us time which put us late cost us over 300.00 dollars in additional expenses related to the move. Hope he's happy with himself, he has lost many more customers I am positive. I heard bad reviews from crews and other Uhaul employees...he's a liability not an asset. I will continue this with Uhaul HQ.

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Brad C

Chicago, IL
Wrote a review on 10/4/2016
Uhaul Truck Review
(4 out of 5 rating)

The truck was not at the location I had requested when I made an online reservation, and I was informed of this until the morning I was to pick up the truck. It was in Detroit, much further from my home. However, I was given a free additional day and additional mileage to account for the distance, but was still inconvenient and could have been an issue had I not been able to get to the further location (the other one is right by my old house).

Distance: 350 mi
Cost: $315
Per. Mile: $0.90
SqFt. Moved: 1,600

Ryan D

Gilbert, AZ
Wrote a review on 10/3/2016
Uhaul Truck Review
(4 out of 5 rating)

Brand new clean truck w/ cruise control.

Distance: 350 mi
Cost: $1,200
Per. Mile: $3.43
SqFt. Moved: 1,400

Bobby O

Las Vegas, NV
Wrote a review on 10/3/2016
Uhaul Truck Review
(3 out of 5 rating)

Unable to get the lights working on the Auto Hauler trailer, so my wife had to drive behind me for 1400 miles. Something she never did before!

Distance: 1,400 mi
Cost: $1,500
Per. Mile: $1.07
SqFt. Moved: 1,775

John S

Phoenixville, PA
Wrote a review on 9/30/2016
Uhaul Truck Review
(5 out of 5 rating)

U-Haul had the best prices.

Distance: 15 mi
Cost: $160
Per. Mile: $10.67
SqFt. Moved: 1,500

Sally G

Las Vegas, NV
Wrote a review on 9/29/2016
Uhaul Truck Review
(4 out of 5 rating)

Would use UHaul again

Distance: 10 mi
Cost: $90.00
Per. Mile: $9.00
SqFt. Moved: 2,600

Thomas H

Beloit, WI
Wrote a review on 9/29/2016
Uhaul Truck Review
(4 out of 5 rating)

No problems, I used a local franchisee

Distance: 10 mi
Cost: $65.00
Per. Mile: $6.50
SqFt. Moved: 2,300

RUDY N

North Conway, NH
Wrote a review on 9/28/2016
Uhaul Truck Review
(5 out of 5 rating)

HARD WORKING, CUSTOMER PLEASING AND DOES 4 HRS WORTH OF WORK IN 2 HRS. HIGHLY RECOMMENDED

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andrew s

Manhattan, NY
Wrote a review on 9/28/2016
Uhaul Truck Review
(5 out of 5 rating)

got the van that I needed which was relatively new and with efficient polite service

Distance: 150 mi
Cost: $125
Per. Mile: $0.83
SqFt. Moved: 500

rich i

Harpers Ferry, WV
Wrote a review on 9/28/2016
Uhaul Truck Review
(5 out of 5 rating)

New equipment....nice trucks and car carrier was easy to drive and unload the car.

Distance: 160 mi
Cost: $600
Per. Mile: $3.75
SqFt. Moved: 2,000

Rebeckah&Blane A

Alexandria, VA
Wrote a review on 9/27/2016
Uhaul Truck Review
(5 out of 5 rating)

Rented clean 26' truck online and local service by wiguls car service. We needed longer and they were flexible since it wasn't rented again yet. Uhal still sets the standard.

Distance: 2 mi
Cost: $90.00
Per. Mile: $45.00
SqFt. Moved: 1,800

David B

Santa Barbara, CA
Wrote a review on 9/26/2016
Uhaul Truck Review
(5 out of 5 rating)

UHual van was clean.

Distance: 500 mi
Cost: $500
Per. Mile: $1.00
SqFt. Moved: 200

Lionel B

Teaneck, NJ
Wrote a review on 9/26/2016
Uhaul Truck Review
(4 out of 5 rating)

I used a 20 foot truck to move a 2-3 bedroom house and for my big ticket items,

Distance: 7 mi
Cost: $85.00
Per. Mile: $12.14
SqFt. Moved: 2,400

Alex B

Columbia, MO
Wrote a review on 9/26/2016
Uhaul Truck Review
(5 out of 5 rating)

Solid truck and auto trailer.

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Kent R

Las Vegas, NV
Wrote a review on 9/26/2016
Uhaul Truck Review
(5 out of 5 rating)

Right truck for the right job

Distance: 10 mi
Cost: $90.00
Per. Mile: $9.00
SqFt. Moved: 1,000

Melba M

Gainesville, GA
Wrote a review on 9/25/2016
Uhaul Truck Review
(4 out of 5 rating)

Don't let appearances fool you. The guys on Skelton Rd are friendly and helpful. Yes, I would rent from them again. Thank you guys for your help and flexibility.

Distance: 50 mi
Cost: $90.00
Per. Mile: $1.80
SqFt. Moved: 200
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