great truck...however it was not available at our closest location.

My truck was in good shape and the process was easy. Everyone was helpful.

Easy to book and great for the short distance travel for our move.

Trailer was as advertised

Pick up was awesome. Bad weather and waited for us to get there. Drop off was an attitude waiting to be dropped on any unsuspecting customer.

Uhaul was a great company for getting a rental truck. We did not think we would be able to afford using Uhaul, but they were actually the cheapest available option with the perfect truck to fit out size. The Uhaul workers were courteous and helped make sure we were ready for our trip. I would highly recommend them to anyone.

Booking, and pickup was somewhat disorganized and time consuming, but staff professional. The truck was clean, well functioning. I choose this company due to close proximity.

good company, busy in the morning

Easy check-in and an even easier check-out process at the New Circle Road location.

They were very good but since they didn't have the truck size we asked for at a location, they had us pick up at a nearby location - and they uncharged us to do this! Good thing I noticed as they shouldn't have. So beware! Other than that, clean truck, ran well, and we returned with no issues. We didn't use moving pads so they gave us a refund.

Three hours are to short!!!

How do I start with the bad or the good. Let me do bullets that way I can keep this review short. Bad - A) in the last two days before I was to pick up the truck, the location changed 2 times. B) The truck shutoff on the highway while I was actually driving 60mph. Luckily I was not in a tunnel or bridge and was able to coast it over to the emergency lane(Mind you this was a 26ft truck) C) eventhough the customer service was nice, the hold time each time I called was over 30mins - too long. Good - A) they did extend my days with the truck at no addl. cost. B) when I did reach customer service they were nice and they did call back to check on my status. C) More importantly (I wish I could remember the Mech. name) The mech was Awesome, he literally followed me for a good 45 mins to make sure I was good before giving me the ok sign. Note he has driven 2 hours to get to me, and I was going in the opposite direction of him. Great Guy. He is the main reason they get a 4 star. (Move was from NJ to MD)

very helpful and honest

Was a little disappointed with the U-Haul, we adjusted the time to pick up the truck to match the time of the arrival of the Seize the Day helpers, and I made the effort to reserve a furniture dolly- only to find that they are available on a first-come bases. Why have the opportunity to reserve, when the truly is not the option.

Very smooth transaction and everything was ready and on time. This made my move very easy and less stressful. It was very painless.

everything went fine with the truck. The customer service was excellent. I had rented a Uhaul truck previously and I had to rent the truck because of the movers they did not have there own truck. Yes I would use Uhaul again.

Great service as always

Great place to rent a truck

We had a lot to. We rented four different trucks over an eight day period. All the trucks, customer service during booking, pick-up, drop-off, was great. I used U-haul many times over the last 45 years and was always happier with U-Haul over their competition. My next move will be with U-Haul.

Had what I needed, on day of move customer service was great.

i was terrified driving a 26 foot truck, towing my car and with two cats in the cab with me. Gentle Ride seems like an oxymoron. YOU CANNOT back-up. I think it can be considered a metaphor. heh.

they were wonderful the nicest people ever

They messed up my storage reservation causing me to find another place. And almost charged me more for keeping truck longer when I already paid for the day. And they tried to delay my pickup which meant I wouldn't have loaders!!!

FALSE ADVERTISING. The 26ft truck is NOT even close to a 4+ bedroom move. uHaul cost me an additional $2500 because I had to scramble and order a Podd for the rest of my belongings.

John's Garage - Uhaul Rental Center, 237 Laurel in East Northport is EXCELLENT. Simple, quick, easy on the phone or in person. Can even drop off rental after hours. Will be using them again, actually soon!!! You should, too.

They were fine. They were accommodating when we needed to keep the truck longer.

Had a truck lined up and they wound up switching me to another city 15 miles away. Complicated things needlessly. To their credit, they did discount the price and removed the mileage fee.

At the last minute UHaul tried to move my pick up facility 17 miles away from the original reserved pick up facility in my town. IT got changed but was a big cause of stress for me.

Damage was not adequately marked when I picked up the truck; their determination of fuel in the truck wasn't accurate. Moral: be thorough--inspect and verify. Fortunately, the guys on the receiving end were flexible about it....

As usual - excellent service

The truck dispatcher was very helpful, polite and professional.

process was easy, employees were helpful, clean, well maintained trucks

They didn't have all of the supplies I had reserved on line available. They did not have the furniture dolley that I had reserved available and I did not find this out until I was picking my vehicle up from the rental location.

Worked well. I moved about 20 miles and this was the best option for me.

We reserved a 10' truck and it turned out to be a little too small. Had to pay a little extra for mileage and make two trips. Easy pickup and dropoff process.

I had a previous negative experience with UHaul and only used them again this time because of cost. I know they can't guarantee pickup location at our preferred location, but they gave us a truck one hour from our house. We had to call and get it changed to a closer location (that was still pretty far away). Then the truck had a very worn tread on one of the tires (that probably shouldn't have left the facility) that we discovered later.

Accommodated us on time. Clean equipment. $60 for 26 ft truck.

The UHaul on Curtner is very helpful!

I managed to keep it overnight for 2 nights, when that wasn't the initial plan and it wasn't expensive at all. Thank you everyone!

Reliable Moving were wonderful! They arrived on time and were prepared to work! They worked really hard! They helped me load my U-Haul then followed me to my new place and unloaded the truck for me, as well as help me set up the bedrooms and furniture. The men were very respectful and very easy going. I would definitely use them again and refer them to friends and family. Thanks for you help! :)

The truck we had rented for over a week with a confirmation number was cancelled the day before we needed it. We contacted Lorenda in enumclaw and she went to bat for us and found us a truck and gave us an extra day. She went over and above in customer service

I wanted a truck at the UHaul place in Phoenixville, went to reserve it a month ahead of time and was told, there was no guarantee I would get that location.. I did not get the truck where I wanted to and was instead sent almost 10 miles away..racking up the mileage bill. It makes little sense that you can't rent a truck at the closest location and UHaul can just randomly assign you to a location. Hated that. On the positive, the Malvern location was well managed and made the experience there positive.

John's Auto and Uhaul of East Northport, NY, on Laurel is an EXCELLENT Uhaul Dealership/Franchise. Clean, well maintained trucks. Moving supplies available, at your command. Flexibility of truck drop off, after your move. Proprietor happens to be a really nice guy, who is genuinely concerned about you, your move, and what he can do to make both better for you. Use this vendor. You'll be happy you did.

3 moves in 2 years. Uhaul has always been the best price and equipment, shop around and see for yourself. Always picked up on time and all equipment was always available as contracted. No surprises!!!

The U-Haul truck was in awful condition, vibrated violently and had dangerously soft brakes. At several points during the trip it coughed up gray and black smoke from the tail, much to the horror of our chase vehicle. In the end, we made it, but just barely.

They also worked with me.

Uhaul is always a good choice

Truck stalled out 5 times, and it was not ready when I had scheduled to pick it up. I had to wait 30 minutes.