good truck and it was clean

Everything went very well!

Altadena Uhaul: Friendly and accommodating. Chris was a BIG help.

Truck was in excellent condition except the air conditioning doesn't work when going up a hill. Weird. The pickup was very smooth. The confirmation call was poor. The caller told me that the 10 foot truck (I reserved a 25 foot truck) would be ready at 10:00 am (I reserved it for 8:00 am). Sloppy. But it all worked out ok.

Everything was as needed and they were helpful and courteous - the only issue was the pads weren't in the truck - I had to run back over to the location to get those.

The staff at the rental office went above and beyond to help me solve a problem. Unfortunately, the problem was caused by some corporate folks who apparently thought my car would fit on their auto transport trailer, and it did not. So, Uhaul corporate gets zero stars, but the Uhaul rental store folks in Auburn, Washington get a bazillion stars!

Uhaul is my go to company for moving. Cost is always fair, the trucks have been in good shape and last minute schedule changes have never been a problem.

Your basic Uhaul experience, clear truck, additional charges for things like moving blankets and dollies, but still much cheaper than a traditional mover.

They worked very well with my circumstances & very accommodating to my needs.

They helped a lot during on the spot truck booking

They did a price comparison for me, helped me load the boxes and other packing supplies in my car. The truck was clean and ready for pick-up and drop off was quick and convenient.

Set me up with right equipment and had it ready when I arrived to pick it up. Friendly and very helpful. Truck was nice and very clean.

The 17 foot U-Haul truck I had rented ran very well, was clean and newer, and had everything in working order (including the great air conditioning). The U-Haul truck was absolutely perfect for my move. I have always used U-Haul trucks for my moves over the past many years, and I will continue to give the U-Haul company my business in the future as well as recommend them to other people who need the great services they offer.

I used a 26' truck. The truck was nice. Drove well, had a fair amount of power. To keep the truck in the "green" zone for good gas mileage, I was constantly shifting the automatic trans to keep it in the best area. Transmission calibration wasn't great for my area, which is really hilly.

While PODS was my original choice for this move, when that fell through at the very last minute, Uhaul was there! Only 2 days in advance, we were able to reserve a 15' truck. My husband said it was very easy to drive. We could have used a larger truck, but he didn't want to drive anything larger. When we had to go a little out of our way to pick up the truck, as there wasn't one available closer, they added on extra miles in our allowance to make up for it. Easy to check out and back in too. We also had a newer, very clean truck.

I have always had good luck when using UHaul for my moving needs.

UHaul claims the 26' truck will hold a 3-4 bedroom household. We had a 3 bedroom and everything did not fit.

The service was good. My only regret was rushing to return the truck on time. I rented a truck the next day and was able to keep it much longer (after closing hours).

U-haul was a nightmare. They let you book a particular day, but not a time or a location. They never called to confirm our reservation and when I called them, I found out they were making us drive half an hour away to get our truck and that it wouldn't be available until several hours after we thought we would get it.

Saved thousands renting and driving ourselves from IL to Texas.

Our truck was ready on time, clean and ran well. An enjoyable experience (as enjoyable as moving can be).

UHaul is the company I rented mu truck from. I used the Mesquite store. The last time I rented which was on 08-12-16. They had one worker three customers . Employee wanted on one man finished and started talking to another employee about dry wall needing to be taken care of and then they went outside to see about truck and left myself and the woman in front who had been waiting over 30min. Unfortunately the workers lack of customer service was obvious. I had rented a26 foot the day before and even though info was on contract we were lead to believe by paying extra fee there would be no Che for mileage which wasn't true .we weren't told if we needed more time that it would be cheaper to have kept the truck a day or two instead of re renting and loosing time and more money. This last rental experience was extremely costly in time and money and because of that I will look else where for rental trucks and equipment

Brand new truck! It was so comfortable.

No problems with the trucks.

Unfortunately, the guys ran into a timing issue due to the move scheduled before me. I had a deadline in which I had to return my Uhaul truck rental. The resolution was what impressed me. After I explained my issue to them, they went right into solution mode. One man came over within the hour to unload the truck and put everything into the garage. They returned later after they had completed the previous job to take the items from the garage into the home. Things go wrong in every business. What separated these folks from most other companies was their willingness and resourcefulness to figure out a solution and not just expect me to be okay with their problem. It was not a big job, but they didn't treat me with any less concern. Well done, Bell Boys Moving North!

excellent, fast courteous service, couldn't ask for anything more. equipment in great shape, i would definitively use them again

The Uhaul portion of my move went very well.

Uhual was cheap and easy. Worked out great.

It was a great experience.

So-so customer service, it always takes a while to pickup / dropoff with uhaul. Truck was in okay condition, has been well-driven, not the best but it worked.

I have always used uhaul for local moves, but this time it was for a one way. They were great! Wonderful communication and we even lucked out with a new truck. I will always use uhaul for my moves!

Great service at both ends.

I rented my own truck.

Great service. The pick up location was extremely busy, but every one of the staff was super friendly, courteous, and had a smile.

Uhaul was not rented though 1 Call Helper, but I want to comment that because I was left with a truck half emptied by the originally hired movers, I went past the return time. Uhaul didn't charge me for an extra day when they technically could have.

The agent was very nice and efficient, but I am not sure why I had to go through the process again when I did the online check-in to save time.

Would have liked to have drop off information before we started our move. Will definitely ask next time.

Overall, the rental process was fine. There were some computer issues and I had a wait awhile, but wasn't that bad. The small truck was fine for my job, and ran well.

The line was long when we first arrived at the UHaul location, and initially was moving very slowly. However, it sped up and ended up being okay. The truck was good, phone service for the reservation was good, and drop-off was a breeze.

Truck and trailer were ready on time. No problems.

Everything went very smooth with Uhaul. The truck was perfect for the job.I would definitely use them again. Pick up and drop off was really easy.

Worked well, easy to book online but for big trucks your pickup spot might not be at your chosen location and there's always a big queue to get out the door at 7am.

Uhaul is a great company. Our truck was ready on time and clean. We choose Uhaul because they're are a popular company and my husband used to work there...so we're familiar with their service. I will probably always use Uhaul.

Didn't use the truck the full time, and paid for 24 hrs anyway. That was nobody's fault but ours for not being as organized as we should of been! UHaul is really the way to go! Thank you!

The staff at our location were knowledgable and helpful. I have rented from this company before and been sorely let down but this time was far better.

I was upgraded to a twenty foot truck. It was clean and ran well.

Great truck for moving. I underestimated the amount of stuff I needed to move, but making a second trip didn't add much to the mileage cost because their rates were very reasonable.

Efficient booking, picking and drop off. Truck was old and in not good shape - it was OK since we were only moving 40 miles away. Would not have trusted it for a long distance trip.