Great customer service!

I ordered a 26' Truck and they only had a 20' truck, then the car hauler got a flat tire which they promptly fixed in about an hour.

Everything went well with this trip. The truck was the right size, was in good condition and employees on both ends were polite and helpful. Yes I would use this company again.

Clean truck in good working order

A reservation scheduled out of State was handled perfectly

Process was quick and helpful.

The equipment was perfect. Customer service was excellent at both pick up and drop off...no waiting. The U Hual store is close to my home.

No Issues. We have used them many times. Always great customer service.

Overall a great experience

The transportation was great.

Truck was fine - met my needs. Their storage facility I moved out of, however, was NOT GOOD AT ALL. Mouse crap ALL OVER my things, mice had chewed my babies books, boxes, any paper they could find. Mold/mildew everywhere. If you have to use this place put everything in plastic tubs or tape everything TIGHTLY in good boxes.

Everything went smoothly.

The truck rental was nice and easy

Uhaul Sucks!! First when I went there to get a truck, I got the Truck but it was an old unsafe truck that would not get into gear. I used quarter tank of Gas only going 10 miles in distance. I asked about a discount due to this, and they said No!

We have always used Uhaul trucks in the past. Never had a complaint, but this last move was pretty disappointing. The day we moved was a nasty day, and once we had 1/3 of our house loaded we found a leak in the truck. We stopped the water from running in with a towel and tape... at that point we didn't have time to start over. Once we got loaded on the highway and the rain started again, we discovered the wipers were useless. Customer service was slow and really didn't seem to care. All in all we did not find the truck's condition acceptable for what we paid.

Great experience didn't try to up charge me or sell me things i dint want or need. Had the vehicle ready early so i could get my move started as soon as possible. The truck was in great shape and was not worn down or beaten up.

We had no trouble with the uhaul truck

Renting through Uhaul in Pawtucket, RI was super easy and really affordable. I rented a 26' truck from them for this move.

They had an office right around the corner from my apt. The cargo van worked very well. Customer service was great. I would use them again. The fellas who helped me moved were VERY good, communicative and interesting.

Truck rental from Uhaul worked out well. The truck sizing guide was accurate for us.

Great job as always.

They were very helpful.

UHaul was wonderful. I had a series of unfortunete events on my moving day, but UHaul was amazing. I had to extend the rental of the my UHaul Van from 4 hours to overnight. I was very worried about any additional charges, but they were able to extend my rental for no additional charge. I am so thankful to Gabriel for his help on a very stressful day.

Good service. Friendly and helpful.

very good, will use them again

Took 2 trips instead of 1 even though I followed the recommendations on truck size and the truck was packed well.

Frustrating until you learn who has the correct information and can help determine what is needed.

Easy in and out. Very friendly and helpful staff.

Not customer service friendly

New truck great power and clean

Tried to give me my truck 60 miles away, 2 hours after I wanted it. Had to fight with them, hard, to get what I needed.

Watch out for poorly maintained equipment for 3200 miles. It was a nightmare. Glad it's over.

1st location did not have the 26' truck we scheduled for pickup and Uhaul didn't call us to say it wouldn't be there! We had to find out & go to another location for pickup.

picked up truck and dropped off truck with no problems

truck was beat up and smelly but got the job done. Price was double what I thought it would be by time they added in taxes, insurance, miles. etc.

New Truck, Clean, Good instructions... good service all around.

Just a little bit of an issue picking up the equipment I was renting. If you change your order ANY (like picking something up a little earlier), make sure it is in writing and all employees know how to take care of you.

The Uhaul company made sure we had everything we needed for the move.

I couldn't have asked for a better experience!

Truck was waiting early in the morning for me. Great shape and drove nice.

The equipment was great.

U-Haul was ok... they actually moved my reservation from one location to another, which was fine cause it was only a few miles down the road. Then problend arose when specifically explained to the clerk on 2 separate occasions how long it would take for my job and still received a call first thing the next morning stating I needed to bring the truck back because they habe another reservation waiting to pick up the truck! I rushed through the entire morning to take the truck back, only to be told that they had the wrong truck! I would recommend U-Haul but I would be wary of what location you choose!

The rental company was great. No issues.

Pick up was easy as the truck was ready to go. No major issues; possible electrical issues with brake/ABS lights on dash board. Drop off was easy.

No complaints on the vehicle & customer service was efficent but could of been friendlier.

I had a good experience with Uhaul. The truck was a huge help in my long distance move and we had a trailer hitched to take a car. We were able to get in contact with customer care when we needed assistance. Our only hiccup was the trailer hitch was stuck and we had to make two trips to Uhaul to get it unhitched before we could unload and then return the actual truck. Would definitely use them again.

Price and convenience was excellent!

Truck was available at the required time and there were not issues with making the trip.