U-Haul® Reviews
I had some problems with them calling me at the last minute letting me know that they did not have a 26ft truck and the options i had to fix the problem. I had to rent two 15 ft trucks, this mean i had to also rent two car trailers. Luckly i had help with driving these trucks or i would have been i stuck.......These trucks were in another city. Uhaul did not want to give me the second car carrier for free, they just gave me a small discount. There was errors in the discounts they promised and when i had to call them to tell them that i needed the truck for another day they tried to drop the discounts promised. After i got upset and explained the situation the errors were then corrected.
I reserved a U-Haul truck to be picked up in Springfield Gardens. When I called the day prior to my reservation, they told me the truck would NOT be available there. Instead I picked the same size truck up in Seaford. It was about the same distance away, so it didn't matter much to me and the U-Haul people gave me some extra mileage to make sure there would be no extra cost involved. The truck was brand new and very good.
Budget almost cost me a lot of money when as I was driving and thinking what I was going to do, UHaul came to the rescue. Not only did they have a truck for me that day but they provided a discount for the car carrier I rented. They were more expensive but trust me...well worth it. Don't bother with budget. Pay the extra money.