Great customer service. Awesome truck rental rates.

Very nice customer service

Had to run all over to pick up equipment since it was not available at our requested (and convenient) location despite my reservation of about two months prior. Seems Uhaul arranged for the convenience of their business rather than their customer.

After booking months in advance at the last minute (less than 24 hours) we learned our truck was not at preferred pickup location but another further away. Then we had to drive truck to even a further location to pickup trailer. Worked well for convenience of Uhaul but not for this customer.

Truck was clean, drove ok and worked fine without breaking down. Used rentals from this location before.

Prompt and courteous, and the truck was perfectly fine. Only minor gripe is not getting help to adjust mirrors, though I did not ask for it either (only realized later they were off for me).

This is our 5th move with Uhaul, (multiple college moves) and they have always treated us fairly.

We have used Uhaul several times. Always as expected.

I used a 15' truck to move a one bedroom apartment. I actually received a brand-new truck (350 miles on it) for a 40 mile move from Long Island to NJ. Booking online through uhaul.com was very easy and would use it again.

We had a brand new truck for our move and it was in pristine condition. Everything worked and it was more than powerful enough to haul not only a truckload of stuff, but another vehicle behind it on the auto transport.

Uhaul gave us a brand new truck with 737 miles with 6 speed auto transmission - awesome!

Bayside moving said they supply trucks as well, and we wish we could have utilized theirs.

Very good to deal with

The truck was very clean and had plenty of storage for what I needed. The only problem that I had was the lack of power the truck had on some of the hills and mountains I had to drive while loaded. When the truck was unloaded and I was returning it, it drove just like I was driving a pickup truck.

The size I needed was available PLUS I got a car transport at a reasonable price. Sign in and sign out was mostly easy. Any glitches (happens in moves) were handled with courtesy.

Truck was old and did not run great, but had plenty of room. 26 footer. The uhaul company was easy to deal with.

Great value and excellent on the road service.

Uhaul had just the right size truck exactly when I needed it. Equipment was clean and did not have a single issue. I continue to use because of their people/equipment.

20 foot truck was tight for our gear. got it all packed though!

U haul is the worst. They rented me a truck that had a oil leak and was smoking after driving it for 30 mins. Their customer service is horrible for roadside assistance. We had to wait 3 hrs for them to send someone to fix it even though they said on the phone 45 mins.

It was only around $43.00 for the rental truck. I used the 15 foot truck.

The 12' trailer I reserved had bad wiring so they gave me a 10' truck instead...so we had to drive 2 vehicles instead of one from Chicago to Ann Arbor. But they discounted the truck to make up for it and I got to the apartment in time for the movers and everything went well after that. The staff at Lincoln Park U-Haul were 100% helpful and I only gave 4 stars because of the trailer issue, which was not the Lincoln Park locations fault.

Truck service was good. No issues.

The truck and car carrier were in good shape. They were the most expensive but the only company that had a car carrier that my truck would fit on.

Made a U-Haul Reservation 3 weeks prior to move and received a phone call from them night before moving day telling us our truck wouldn't be available and we would have to drive to different location (further away) to pick up a truck. They did upgrade truck for no charge due to inconvenience, but that really didn't help or make up for it. What is the point of a reservation if they can't keep it? This isn't the first time it's happened with U-Haul either. Rates were good though and truck was clean.

The truck perfect for our needs and very inexpensive.

I reserved a 26 ft truck on May 18th for my upcoming move on May 29th from KS to CO. I never got a phone call to let me know where my pick up location would be. I called them 2 days before my move date and I was advised that my pick up location was in Arizona. I told the representative that I was moving from Kansas to Colorado and that would not work. She gave me the number to a supervisor. They could not get me a 26ft truck I could only get a 20 ft truck. With it being memorial weekend I had no choice but to take it. All of my stuff did not fit. It has been a nightmare. No trailers around in my area either. I will NEVER use Uhaul again.

Quick check-in and was given a new 28' rental truck for our move.

NO Problems what so ever.

Forgot to include furniture pads

Even though I ordered the truck over a month ago, I still had to drive 60 miles to pick it up. Very frustrating.

Ready on time and drop off could not have been simpler.

Truck was available when needed. It worked fine.

Had to rent 2 trucks within the same week for this move. Both times I got fast, courteous service on pickup and drop-off. These guys are great and deserve praise for it.

Smooth riding, easy to load. Had everything we needed to make the trip easily and safely.

Good experience, except that it took some time to get used to driving the truck.

U-Haul offered the best price, pick up and drop off locations of any of the other truck rentals during "PEAK" moving season.

Not a bad deal at all. I got a 26ft truck to move all my things. Things can add up quickly if you don't know what you need or what is included. Not included are dollies, tie downs, blankets, boxes, packing tape, and such things, so bring your own. Remember to add insurance (highly recommend), mileage, and gasoline to the cost of the rental truck.

We used 26 ft truck and 2 XL cargo trailers. Everything was in great condition and they helped us locate all the items we needed.

U-Haul did not have the right size truck and made very little effort to correct it besides a credit after the fact. We had to make multiple trips to fit our belongings

got the job done for an affordable price. Got the 10' truck pretty high MPG

Uhaul is very good to work with.

Easy, efficient, and inexpensive....perfect for moving day.

Rented a 10' Box truck and a car dolly. Drove from San Antonio to Atlanta with no problems. The truck drove smooth and had plenty of power for towing of car. Surprisingly, it was pretty comfortable, no driver fatigue.

good service, good truck

No issue. Pick up and drop off were very convenient.

I think uhaul should create a customer loyalty program. I believe we would be platinum members! Lol...

U-Haul has always been great to me.