I had some problems with them calling me at the last minute letting me know that they did not have a 26ft truck and the options i had to fix the problem. I had to rent two 15 ft trucks, this mean i had to also rent two car trailers. Luckly i had help with driving these trucks or i would have been i stuck.......These trucks were in another city. Uhaul did not want to give me the second car carrier for free, they just gave me a small discount. There was errors in the discounts they promised and when i had to call them to tell them that i needed the truck for another day they tried to drop the discounts promised. After i got upset and explained the situation the errors were then corrected.

The Uhaul people were great. I will use them again. The truck smelled like smoke and was very uncomfortable to drive that way. The air conditioning made it even worse. I drove with the window down the whole way. So I suggest getting them deep cleaned once in a while .

Truck was ready when expected. It was not in the best of shape, but it did get the job done.

cost was 225 for 2 trucks place was very clean and had what I needed. moved 20 miles house size was 1200

We used U-Haul out of Frostburg, MD run by Dan Fisher. He made our move easy.

U-Haul worked just fine

Fast to deal with, had what we needed. No frills.

truck was old....took a lot of gas for a 150 mile move...however, i would use U-Haul services if ever I need it again.

Make reservations online. everything was promised was there. pick-up and drop off were a breeze and best prices on one way moves over 65 miles.

Truck was unsafe at highway speed and was overcharged for gas

Truck, trailer, dollies and blankets were ready to go first thing in the morning. Had trouble with trailer lights and they repaired it quickly.

They were very helpful on getting a truck for the move.

Truck was in good condition.

The truck was just the right size and drove really nicely. It was very clean and felt like I was driving a brand new truck. The staff at both pick up and drop off were helpful and nice. It was a very smooth process and so affordable! I am glad we rented from Uhaul

U-Haul was excellent.

Did not have truck I wanted at time of my rental. Had to drive hours to get it. Did not have dolly or blankets at location I chose, had to drive to get them. Very stressful when I thought I had all bases covered to avoid stress?

they need to update the truck to at least have auto lock doors and windows

terrible truck with poor steering, no shocks, struggling transmission, reserved 20 ft and got 24 ft, very unhappy despite discount given

Clean Truck, worked well

I reserved a U-Haul truck to be picked up in Springfield Gardens. When I called the day prior to my reservation, they told me the truck would NOT be available there. Instead I picked the same size truck up in Seaford. It was about the same distance away, so it didn't matter much to me and the U-Haul people gave me some extra mileage to make sure there would be no extra cost involved. The truck was brand new and very good.

clean and fuel efficient

Compass Storage,great people,reasonable rental rates on trucks etc,highly recomended,

West Knoxville location has horrible one way trucks. First one they gave me had the check engine light on and spongey breaks, second had a power steering issue and finally after questioning them about giving me unfit trucks for a long haul, they finally "found" one with no issues.

Truck could have been cleaner.

clean, ready to drive off! easy to drive.

A 17 ft. truck was perfect for our needs, and we were able to rent it for 3 days, allowing loading and unloading from/to 3 locations. Truck ran well and economically. Excellent customer service, too!

Truck was ready, but furniture dolly was not. had to go to different location to get one.

Budget almost cost me a lot of money when as I was driving and thinking what I was going to do, UHaul came to the rescue. Not only did they have a truck for me that day but they provided a discount for the car carrier I rented. They were more expensive but trust me...well worth it. Don't bother with budget. Pay the extra money.

Very pleasant to work with

uhaul truck was fine

Other than not receiving the truck at the location requested, UHaul worked with me to find a suitable alternate pick up location.

No problems with UHaul. They are always good.

Truck was average but got the job done for a short distance move.

Truck was old and hard to start!

The equipment was what I expected from my reservation. Although the first tow dolly for my car did not all of the lights working properly, they found a replacement and were very professional and helpful in helping me attach the car which they were not required to do.

Drove from CT to NYC & everything went smoothly. I think they overcharged me though.

Uhaul customer service was great. I did have a larger truck reserved but they called me to let me know it wasn't actually available, so all weekend I was swapping different vehicles to get the job done... not as smooth as Id wanted, but they did seem to work to get me through the problem.

Just a truck. Used a lot of gas for it's size

I received a larger truck than originally ordered, which worked out GREAT in the end. Process was smooth and quick. Equipment in good / newer condition. No hassle, good product and service, lower cost = happy :)

We lost a key to a truck. We called the rental branch and they said we had to rekey the whole truck. The 800 number said the same thing. After I called the branch back to get the make and model for the locksmith, another person said they had the key code. I got the code and cut a key, but why no one could tell me that before upset me a bit.

Pretty standard truck rental experience. Uhaul did the job and offered the lowest price for that day.

Truck was fine, but I reserved furniture pads and was sent to three different stores by their central dispatching, two of which were out of pads, and in one case had never provided them. They also had me down for a trailer on the reservation, which I did not reserve.

We reserved a 17ft. Truck in our hometown, but they never called to confirm, and we had to call them. When we did call, uhaul informed us that they lost our reservation and we'd have to drive 40 miles away to get a 20ft. Truck. We had no choice but to go get this truck, and When we arrived they made us aware that someone never returned the 20ft. Truck and all they had was a 26ft. truck. This made the job harder on everybody in every way.

Inconvienced me greatly had to pick it up at a location an hour away from the location that I reserved it for which made me 2 hours late for the movers Will use ryder next time

Called and had a truck ready!

Kind of Jerks at the store

The truck we were given was excellent, easy to drive and fuel efficient. The UHaul people on both ends of our move were exceptional. Can thank you enough.

The two helpers did an outstanding job!!!! They were respectful, was very prepared and I will definitely use them again in the future.