Horrible! The auto transporter we rented was faulty. It collapsed and damaged my vehicle. U-haul would not bring me a replacement; I had to go get one myself. We got a dolly instead and it too was faulty. It was missing the pin to keep the vehicle from turning. It was just a horrible experience and I will NEVER use them again.

The U-Haul was good and I would use them again depending on the location of the drop offs. They had a very convenient location for us to drop off in the middle of nowhere which is why we used them instead of another provider. I wish the trucks had been equipped with better audio options. When you have a very long drive, only having an AM/FM radio got really old. Especially driving through back country where you can't get very many radio stations. The truck does hold a lot of gas so I didn't have to stop very often. But it ended up being more expensive than I had anticipated given the advertised price.

Easy, fast, no sweat

Very easy to rent. Returning was a bit more cumbersome but not to the point that I would not rent again.

they were very helpful in accommodating my wishes.

The truck was clean and ready upon our arrival. The manager was very helpful.

Perfect experience, simple, affordable, great experience!

Easy pickup, will just drop off.

Uhaul service was great.

Much less expensive than the others and certainly sufficient for my short distance (40 miles) move.

Appreciate all the help in renting the truck.

Would recommend to use the U-haul truck.

our reserved truck was not there at 8 am. I dropped my husband off to pick it up promptly at 8 am so he could drive it home. He called me 20 min later to tell me to come back and take him to a different location because they didn't have a truck for us. This set us back nearly an hour. Not very happy about that.

This outlet wasn't customer service oriented.

Very good job tan a lot

I go here often when I need moving equipment. Service was good.

Everything went smoothly.

The truck was very bouncy. could not even see anything in the driver side mirror. The truck caught fire 170 miles from my destination and I lost so much.

Gave 4 stars because they never made it clear that we had to strictly stick to the times scheduled. We were running late by 1 hour, and were getting multiple calls from the office to see where the truck was, telling me they had a reservation. Seemed unrealistic to me to think that nobody every runs over and have a reservation setup back to back.

I never had problems with Uhaul but this struck me as odd: they charge for the blankets but they expect you after a long and stressful move to fold them back?? and I f you don't they charge you $25?? it costs them $25 to fold 10 blankets? also they should consider having a 24h help line in case you are travelling late and have questions. For such a big company the customer assistance is very poor. On the positive side, the tracks are big and have a ramp and the pick up and drop off is easy. I might use them again just because they are relatively cheap (if you don't count the extra charges) and the have stores almost everywhere.

We had a brand-new 26' truck

nothing bad nothing good just OK

They gave me a brand new truck only had 150 miles on it. It was very good on gas. I was impressed.

U Haul was great in Texas. The truck was excellent and was easy to make the drive. U Haul in Colorado was excellent also. I would use them again anytime.

Easy process, which is why I prefer Uhaul over others.

No problems picking up or dropping off.

Everything as expected.

I rented a truck. That's what I got.

Very nice and gave us refund for items we did not use

Gentleman running the rental place was helpful, friendly, and made the process easy. Highly recommend this location for any rental truck needs.

I was charged a fuel charge after being told everything was ok when I checked the truck in.

After I checked in the truck AND was told everything was ok, I got charged a fuel charge.

The truck was booked at a local retailer and was not there when we went to pick up. Had to drive to another city to get the truck we booked.

The truck interior had quite a bad smell, but did the job.

Professional person checked me out even though I hadn't driven a moving truck for some time.

Location had no customer parking requiring me to park on street blocks away. Check with your local office so you know what to expect.

Reserved online; very painless process; everything I needed was provided; friendly staff, excellent equipment, service and supplies.

U-Haul agents were wonderful they even help load our vehicle on the transport trailer could not ask for more.

Very polite, straight forward and accommodating.

Very easy and stress free. No problems whatsoever.

We had trouble with the ramp. It was broken. A piece broke off and we could not use it. There was no one available to help us. Very frustrating. When I was trying to rent a trailer to haul my 8 foot wood rack, no one told me there was a trailer to do that until the last day. We had to go to a separate place to get the trailer. U haul would not bring our truck to Kilgore where I live, I had to drive further to get it and I was in a time crunch as I had movers coming. Overall, the truck and trailer worked well.

Rented a cargo van from Storage Fox in Long Island City. It was just what I needed to move my studio apartment. I also did not move very far at all. With gas, rental, and milage, the whole thing costed me $45.00 Not bad I would say.

Excellent service great dealer very help full would use them agian might just rent a truck for the fun of it ..

Truck was on site, ready for pickup, and service was quick and courteous. The truck was clean and drove well.

Great customer service and equipment.

I was very impressed with Crazy Ray's U Haul in Athens, Ga. After the move I misplaced the key to the truck. They were very helpful in opening the truck for me and not having to incur any additional costs by getting a locksmith.

Very good but it took several minutes to get the truck because there was a line--expected though because we were there first thing in the morning.

U-Haul was very accommodating and Priced fairly.