our reserved truck was not there at 8 am. I dropped my husband off to pick it up promptly at 8 am so he could drive it home. He called me 20 min later to tell me to come back and take him to a different location because they didn't have a truck for us. This set us back nearly an hour. Not very happy about that.

This outlet wasn't customer service oriented.

Very good job tan a lot

I go here often when I need moving equipment. Service was good.

Everything went smoothly.

The truck was very bouncy. could not even see anything in the driver side mirror. The truck caught fire 170 miles from my destination and I lost so much.

Gave 4 stars because they never made it clear that we had to strictly stick to the times scheduled. We were running late by 1 hour, and were getting multiple calls from the office to see where the truck was, telling me they had a reservation. Seemed unrealistic to me to think that nobody every runs over and have a reservation setup back to back.

I never had problems with Uhaul but this struck me as odd: they charge for the blankets but they expect you after a long and stressful move to fold them back?? and I f you don't they charge you $25?? it costs them $25 to fold 10 blankets? also they should consider having a 24h help line in case you are travelling late and have questions. For such a big company the customer assistance is very poor. On the positive side, the tracks are big and have a ramp and the pick up and drop off is easy. I might use them again just because they are relatively cheap (if you don't count the extra charges) and the have stores almost everywhere.

We had a brand-new 26' truck

nothing bad nothing good just OK

They gave me a brand new truck only had 150 miles on it. It was very good on gas. I was impressed.

U Haul was great in Texas. The truck was excellent and was easy to make the drive. U Haul in Colorado was excellent also. I would use them again anytime.

Easy process, which is why I prefer Uhaul over others.

No problems picking up or dropping off.

Everything as expected.

I rented a truck. That's what I got.

Very nice and gave us refund for items we did not use

Gentleman running the rental place was helpful, friendly, and made the process easy. Highly recommend this location for any rental truck needs.

I was charged a fuel charge after being told everything was ok when I checked the truck in.

After I checked in the truck AND was told everything was ok, I got charged a fuel charge.

The truck was booked at a local retailer and was not there when we went to pick up. Had to drive to another city to get the truck we booked.

The truck interior had quite a bad smell, but did the job.

Professional person checked me out even though I hadn't driven a moving truck for some time.

Location had no customer parking requiring me to park on street blocks away. Check with your local office so you know what to expect.

Reserved online; very painless process; everything I needed was provided; friendly staff, excellent equipment, service and supplies.

U-Haul agents were wonderful they even help load our vehicle on the transport trailer could not ask for more.

Very polite, straight forward and accommodating.

Very easy and stress free. No problems whatsoever.

We had trouble with the ramp. It was broken. A piece broke off and we could not use it. There was no one available to help us. Very frustrating. When I was trying to rent a trailer to haul my 8 foot wood rack, no one told me there was a trailer to do that until the last day. We had to go to a separate place to get the trailer. U haul would not bring our truck to Kilgore where I live, I had to drive further to get it and I was in a time crunch as I had movers coming. Overall, the truck and trailer worked well.

Rented a cargo van from Storage Fox in Long Island City. It was just what I needed to move my studio apartment. I also did not move very far at all. With gas, rental, and milage, the whole thing costed me $45.00 Not bad I would say.

Excellent service great dealer very help full would use them agian might just rent a truck for the fun of it ..

Truck was on site, ready for pickup, and service was quick and courteous. The truck was clean and drove well.

Great customer service and equipment.

I was very impressed with Crazy Ray's U Haul in Athens, Ga. After the move I misplaced the key to the truck. They were very helpful in opening the truck for me and not having to incur any additional costs by getting a locksmith.

Very good but it took several minutes to get the truck because there was a line--expected though because we were there first thing in the morning.

U-Haul was very accommodating and Priced fairly.

It is best to secure a rental during the week than the weekend because there won't be much available

The truck was readily available and the vendor was polite and helpful.

U-haul is a great company to do business with understanding to your needs

I rented the truck from Miami Hitches located in Hialeah. The gentlemen in the office were very nice and professional. The truck was ready as promised and was very well maintained and in good condition. If I ever need to rent a moving truck again, I would defintely rent from Miami Hitches again.

Truck was not at confirmed location, after confirmed e-mail was received less than 12hours prior to rental. Had to use an alternate location.

26' truck did the job. About 140,000 miles on her, but ran strong. Air coming out of the defroster vent only, did get cool after awhile.

Had a good experience

I was very happy with the rental company

I ordered the rental 30 days in advance, the day before my move, they told me I had to pick up the rental 10 miles away instead of near my home. Was not happy

Excellent service, and flat rate fee for our 1000 mile move. Cant recommend them enough.

had problems with the trailer, nobody in small college town trained in trouble shooting. Disappointing experience

Good rental....I'm glad they had Sunday hours.