We rented two 6'x12' tow behinds. It is amazing how much you can fit in one of these. Pick up and drop off of the trailer was a breeze.

The truck had less than a quarter tank of gas and the estimated fuel reimbursement was a joke. The fuel gauge was between empty and 1/4 tank and i was told i had to return the truck with at least 1/4 tank. They gave me just over a $7 credit for that. It cost me $55 for a 1/2 tank so that credit was a rip off. I gave 2 stars because the truck did it's job but i still got ripped off on the gas.

Move was fine. Truck was available when needed and hassle free to pick up.

I rented from Uhaul on 11 Northwest Blvd in Nashua. Deb is the General Mgr and was great to work with. I had a great experience with her with both of the rentals I did this week - the 20' and the 14' truck. She is extremely pleasant to work with and very helpful. I like this branch much better than the one I have used by the Pheasant Lane Mall as far as convenience and getting in and out with the big trucks.

Drop off inconvenient

Drop off closed Saturday

truck was in BAD shape....problems with my reservation

I asked for a 17' truck and they did not have one so I was upgraded free of additional charges to a 20'. The information on the truck says it seats three - the person sitting in the middle should be a kid because an adult will not fit or will be in pain after an hour. Other than that the truck was fine.

Clean not add big as I ordered.

My truck and auto transport were ready at the time promised. The truck was clean and ran well.

Checking in and checking out took a bit longer than expected, but otherwise was fine.

The 26ft truck was a shambles. It shuddered and juddered when applying the brakes. It made awful squeaks and whines. The transmission was clunky and struggled to change gears. I would not have driven it on a long trip. At 174,521 miles on the clock, it sounded much older. It should be investigated for safety.

The truck was old but did what it had to do. The transmission was a bit clunky but did perform as required. I would not have wanted to move a long distance with this truck.

The Orleans you how office has excellent customer service, is a joy to work with, and works hard to meet our time and needs. I think this is my favorite U-Haul office to work with anywhere!

Paid for a 17', but Uhaul comped us up to a new 20' when they learned how far we were going to be driving.

The service I received was good, there were some problems with a switching of the pick up AND drop off locations. It was a hassle because my reservations were made days in advice but still had last minute headaches. And another setback was having to fill truck up, it was barely on "E". I was under the impression trucks were to be returned with a Full tank. But, I digress. But I would still use this company, it's my "go to."

I don't normally have problems with U-haul but this time it was different. It took them forever to get my rental scheduled at a particular place and when they did the truck wasn't available. I had to change locations last minute in order to save my move. I was then told they would refund 50 dollars to my account and that was not done either. The truck was difficult to drive as the power steering wasn't working properly and the AC didn't work well. The associate that I returned the truck to was fairly rude and then I was charged overage on mileage because I had to go much farther to pick the truck up than originally expected. I am not pleased with their service during this reservation.

Saved me when I had to have another mode of transportation after my household items didn't fit in the moving containers. At both the pick up and drop off places the people were very accommodating and helpful. The truck was in wonderful shape, and very easy to navigate. I would use these businesses again and highly recommend them.

Hate it when I have to drive far away to pick up a truck when I made a reservation a month ahead of time.

I know they're solid and reliable. I use them every time.

Pick up of the truck was slow, but everything was a requested.

A few mechanical problems, but they were addressed quickly. Beat the competitor's price to gain our business.

Uhaul is Uhaul. More expensive than you'd hope, but they pretty much charge going rates. Last time they forgot one of my dollies. This time they forgot my furniture pads. I've come to expect some small mishap or other with them. I've never had anything major go wrong, such as a serious problem with the truck, or the location not having the truck I reserved. And they refunded me the cost of the furniture pads.

I ordered/paid for a 20' truck for Ephrata, PA but instead I got a 17" truck in East Petersburg, PA.

Vehicle and supplies were in good shape and were comfortable. We even had an upgraded truck with a input for an iPod. The truck met our needs, and the price was good. The checkin process and pickup/dropoff location was a little sketchy. It was a garage/junk yard, and he had to wander around the yard to find all of the equipment we rented.

I have used them many times on the past, but this wasn't their best effort. Gave me the wrong truck when I picked up so only a 1/4 tank vs full. Because of switched truck I didn't realize no pads and dolly until I arrived home. Wouldn't deliver them so another trip to store. We're out of mattress covers so had to stop at Lowes and purchase. Discovered first night that trailer lights didn't work. Drop off location VERY unprofessional. A mediocre experience at best.

Uhaul was as expected. The truck ride was stressful for a person who's only ever driven a Nissan Sentra.

Our U-Haul truck was the perfect size and the furniture pads that we rented along with it were 100% worth it. The truck was in good condition (very clean and easy to drive!). Best of all, their customer service was amazing! The lady that got us set up with the truck was more than helpful, she really went above and beyond to save us money and make our move as easy as possible. She even stayed a bit late so that we could run the truck to the gas station and back!

Had truck but no car hauler, even though I reserved it. Girl at counter did not have a clue and insisted I needed 'the ball' on my car. Explaining that HER truck would be pulling MY car only confused her. I had to drive 20 miles to drop off truck because the location THREE miles from me couldn't accept anymore trucks. I did their logistics for them. Will not use them again.

The charge per mile makes things more expensive then they should be.

I'd recommend uhaul to anyone looking to rent a truck to move

Terrible truck. The truck leaked and smelled like cigarettes.

The truck was in fair condition. The transmission was a little frightening as each time it kicked into gear it would jar you back into your seat. There were several times I did not know if it was going to start or make it up the hill. We traveled from the South Hills area of Pittsburgh to Greensburg and had to go very slowly due to the truck going down the road at an angle...frame was most definitely bent.

They forgot to clean the cab. My wife and I had to go through the entire cab with Lysol wipes to clean off the sticky soda mess that was all over the seats. If I am paying 350 dollars for a truck, the cab better be clean. Not happy about that.

U-Haul was supposed to have a 24' truck for me but only had a 14' truck when I arrived. This meant that I had to make twice as many trips although no break was given on the mileage charge.

Courteous service, nice facility, truck in good condition.

U-Haul vehicle was neat, clean and very road worthy. I would use them again, without hesitation. E Ebner

I made the reservation over 2 weeks in advance. At 3:15PM the day before the move I get an email changing the pick up location and time. Original pickup location was literally across the street, new location was 3 miles away so I had to get someone to take me to pick up the truck. Pick up time was supposed to be 8:00AM, email said Noon so I called and they said they open at 10:00AM. I picked up the truck around 11:00am. However, this put us 3 hours behind with a 5-6 hour drive ahead of us.

The 20' U-Haul truck was available at the requested time. It was clean and was in great working order. We went on a major interstate, with no issues.

I have used UHaul in the past and I would use them again. They have always been reliable.

They are okay...way too expensive

Used a uhaul truck to move the items to a storage unit.

Did a pretty good job. Several items were damaged and they worked four hours but I had paid for 5 hours. Thought I would get a refund, but the company representative said I would have to contact someone else to talk about it. Did not have the time make the call.

No Complaints. Truck did the job.

My first experience with uhaul and I am really happy with the service.

Customers need to repeatedly check reservation details several days/weeks prior to move date for equipment availability as well as information on pick up and return site.

Contacted UHaul and made reservations, picked up the truck and received an upgrade to a larger truck. Very Good

I only got a truck and boxes, so not much to review