I use U haul a lot and do like them. The only down side is sometimes you have to travel quite a distance to pick up the equipment even if you ordered it for a certain location. They fail to tell you that up front. The people at the location we picked up the truck were very nice and courteous. Equipment has always been in good shape so hopefully this trip will prove the same tomorrow.

The UHaul site where I returned my truck in Sacramento was actually a storage place and it was really cramped. When I drove up it was gated, nobody came out to help me, but somebody came out so I went in after them. However in putting the big truck inside the storage area I accidentally scraped another truck. I hadn't paid for the extra damage insurance when I took the truck. It didn't help that the temperature was about 104 at the time. One of the guys was going to refuse to accept the truck at all. It was really scary to me to be in such a fix. Fortunately the other guy decided to let me turn the truck in. On the plus side, when UHaul got back to me they only charged me for the damage to the truck I was driving which was about $80. It was a pretty mixed experience, but if I need another truck rental I'm going to try a different company next time and be sure to pay for the insurance.

I could not reach the peddles in the truck. The seat is not made for a small person

Pick up and drop off was made easy and quick.

Exactly what I needed and the guy at the Uhaul in Saugus was terrific. He even threw in free blankets, and made helpful suggestions about scheduling.

Great service, low local rates.

The customer service at uhaul is the best which is why I always use them.

Shannon took wonderful care of us. It was a last minute emergency and she kept us calm and did everything necessary to get us what we needed. I would go to her again for help at UHaul.

They had the truck I needed and were efficient in getting the paper work done and I was on my way.

This particular Uhaul location on Beach Blvd. in Huntington Beach was the best I've used. Got me in my truck in a flash with all the stuff I needed.

The truck recommendation was the perfect side for my apartment, and the truck itself was in great condition. No problems whatsoever!

The U-Haul truck was in need of some repair. Recommend using a U-Haul store not an independent.

Very helpful with my specific issues. Gave me good value.

Guys were friendly, truck was in good shape.

Great truck, and renting was easy. Good customer service

Gas hog of a truck, seemed like it wouldn't shift into high gear

The truck was clean and the check in process went smoothly.

I was able to pack three large dressers, a couple of desks, a full-size bed, and a couple of bookshelves in a 10' truck with room to spare.

Truck was clean and ran well.

It's U-Haul, they are very friendly and keep clean trucks. 5th time I've rented a moving truck from them.

Took a little long to obtain the UHaul. Company did not staff appropriately for a Saturday morning.

Great customer service!

The service provided by the truck rental co was satisfactory

My 10 foot truck worked as good as new however it was not cleaned from the previous rental (dirt and debris both in the cab and the box) mud all over the tires and sides of the truck. No body came out at the "stop and wait to return sign" so after at least 5 minutes waiting I went inside the one person at the counter at 2:30 pm had a longgg call in detaillll with a potential customer while 2 people in front of me waited and waited after the first one was acknowledged I spoke up abruptly and mentioned I had been waiting like the sign said at return. He nicely explained that he was currently alone at the counter and that somebody would help me outside soon. It took a few more minutes and finally they did check in the rental, to my surprise he sent me back in to sign for my charges and I waited in line again. I did not expect this transaction to take so long, I ended up late for my next appointment. Would I use them again? Definitely would! I now stand much better informed, solely by experience. DF, Gresham, Or.

We saved over $5000 by using Uhaul with day labor to load and unload on both ends.

I used Uhaul and had a great experience. I had to move from two separate locations so I kept the truck for 24 hours. I was able to get all of my moving done with no additional fees added on. I would definitely recommend!

The truck was clean and didn't break down. The moving helpers were wonderful.

U-Haul service was as good as I expected. Always reliable.

My Uhaul truck nearly overheated and a coolant light came on halfway on my trip from AZ to CA with 100+ deg temps. The truck cab was dirty and so was the rear cargo area.

i'm a firm beleiver in uhaul now. the trucks were in excellent condition. we arrived to our destination with zero loss. The trucks were 27 foot boxes fully loaded. we drove them through mountain passes with vehicles towed behind and had zero issues.

Truck was in good condition and it was an easy rental process.

I give them five stars plus

Frank and his crew were espectacular! They were very professional, quick, efficient and considerate. Their expertise made the move much easier than I ever expected and this alleviated some of the stress cause by moving. I highly recommend them for anyone who needs this type of service. I wish I could give them 10 stars! They deserve it!

Uhaul truck was largest they had, a little worn but got the job done, also had a 6 X 12 trailer which was a treat, lol, it wasn't much shorter than most semi's, and the gas mileage was attroshous, but overall not a bad experience.

Uhaul came through at the last minute when Budget didn't have a truck, even though it was reserved 2 weeks in advanced.

Truck was in good shape and worked well, even in the mountains.

Over all it was just ok .in the future I would choose a different u-haul place. Did not understand why the place opens at 8. But I could not get the u-haul till after 9 . Also I did a on line check in and still did not get out of there till almost 930. Customer service? I don't think the person handling that place knows what that is.

The truck i chose worked out perfect for me.The condition of truck was good.The customer service was not the best,maybe if there was more help it would have been better.

HORRIBLE!!! I already called in and told you these people were horrible. They were over an hour late, then they had to take a smoke break before they even got started. Then after one hour, they wanted to leave said it was a long way back to Dallas. Duh,,, 25 minutes. But that doesn't matter, I paid for 2 hours and they said well Derrick will give you credit for the next move. I called him, he said that is not how it worked. They should not have been wanting to leave. They were not professionally dressed and their slovent attitude was the worst. Every time I ask them to move something that they just put any where, they were slow and pissy about it. One of the guys even spilled oatmeal and didn't want to clean it up. They were horrible. My husband had to try to get things done but they had that don't give a s**t attitude. Finally I said, okay, you can leave. They were the worst ever, will not recoomend them and will totally never use them again.

The U-Haul only had 400 miles on it. It was very comfortable, clean and handled great. No rattles! I would definitely rent from them again.

Rented a Uhaul van, which I have done previously, and it was great

The guys in Portland who helped unload the containers were great. They did a wonderful job.

I would highly recommend using these young men.

I would highly recommend using "Hireahelper. They made our move easier.

The truck rental process was easy and quick. The truck drove well and did not present any issues. My primary complaint is that they provided incorrect information on 2 occasions. The staff are not well-informed/trained. First, they told me that my items would fit in a trailer. I had too much stuff and the trailer did not work out. The second issue was that they told me I had the right hitching equipment on my vehicle to attach a trailer. I took the car over ahead of my moving day to confirm. It turns out that I did not have what I needed and had to rent a truck last-minute.

Truck was dirty and didn't have a lot of acceleration power.

So glad it is all over and I am moved in and settled.

I should have gotten a 20 ft truck instead of a 17 ft truck other than that experience was great!