They did not have the tow dolly we wanted, but it was because the previous customer didn't return theirs on time. There was a 1.5+ hour wait on Sunday morning.

U-haul didn't tell us when we reserved that they don't guarantee that a one way truck will be available. After frantic phone calls and a 60 mile drive, we found a truck. The 26ft truck easily handled all our stuff and drove well.

Easy pickup, truck was in good condition.

truck we rented was good and the u haul stores was great to work with

UHAUL provided great service, we were very pleased.

Uhaul was good to deal with as long as you understand you don't know where your equipment will come from until the day before.

I chose UHaul for convenience and booked online. I had difficulty with the hours for pickup and availablity of the ordered product and the staff was not accommodating at first, but eventually they helped and I was able to pick up the appropriate trailer.

I was able to book the truck online and everyone at the store was very friendly. It was by far the cheapest way for me to move and everything was in good condition. I was able to park the truck in the lot for a couple of days until I was able to move into my new place which was very helpful.

We were scheduled to pick up the truck at 9 am. We got there and the truck was not there. Apparently the person who was supposed to turn it in the night before did not do so. I understand it was not the person we reserved the truck from's fault but I do think that if you reserve a truck it should be there as we had movers ready and waiting.....

I used Uhaul twice in 2013 and had very positive experiences both times. I used a box truck for the first move and a pull behind trailer for the second. The customer service for the pull behind was exceptional as I moved to another state and needed to figure out where to drop it off. I would use Uhaul again and I would recommend them to friends.

Truck was great and easy to drive. Pick up and drop off were simple.

I ordered my uhaul online. It was frustrating because I ordered boxes AND the truck and I had to pick them up at different locations. The employees in store picking up the boxes were sweet, and the employee at the store I picked up the truck was VERY monotone and not too friendly. The employees at the store I dropped off the car were fantastic.. I really did love them! Very eager to help and so friendly. The pricing of the truck was the cheapest I could find, the condition of the truck was good, and I'll definitely use uhaul again because of the convenience.

Truck was new and in good condition. Rental process was simple as expected.

My experience with Uhaul was not good. I made a reservation with my credit card over 30 days in advanced. When I called to confirm it two days before my reservation I was told that they were not going to honor my reservation as they do not take reservations. I was upset as I was moving out of state and assumed when making the reservation and giving my credit card to reserve a vehicle would give me a vehicle. After numerous calls to customer service a vehicle was miraculously found. When I picked up the vehicle additional charges were not disclosed but at this point I had no other options. Dealing with customer service after the fact was a nightmare. The truck leaked and ruined my mattress and lost several boxes of books. Even with pics they basically said they couldn't help me. Would never do business with them again.

Booking was fairly easy except my reservation changed places and times the day before so I had to make calls to get it back to the time I needed the truck. Customer service was helpful both on the phone and at the pick-up location. I did not compare pirces, have always used U-Haul. Truck was in decent shape, kind of older, but adequate for my needs. I will definately use uhaul again as they are always accomodating.

good experience in booking and reliability and service provided

I have no complains at all, it was a very good experience all around.

We used a local company we have used in the past. Truck was in excellent condition, very reasonable price, and customer service was exceptional.

Booking the truck online was easy. Pickup was also quick and painless. The truck was in great condition and performed perfectly even in some rough weather. I would definitely recommend U-Haul.

I am familiar with Uhaul and used to work with them so I chose them. The location in Woodburn I used was great and all the equipment and truck worked excellent.

The truck I rented was less expensive than any other rental place in town, it was in good condition and ready when they said it would be. I have used them before and will again if I need a truck

I ordered online. The truck was there on time for me to pickup.

Our moving experience went flawlessly. The folks in Temecula, CA were professional and very helpful. The vehicle was in top condition and we had no problems enroute. Drop off in Susanville, CA was effortless. All in all I would highly recommend U-Haul.

Uhaul was very very helpful in all aspects. Booked online.

Everything about this move was excellent! And the people they recommended to help were terrific! Would use them again in a heart beat!!

I went into the uhaul facility one week prior to my move. When I went to pick up the ordered truck they didn't have it and I needed to drive 55 miles to another city to pick up a truck. They even called me a day before pickup to verify my reservation and then they didn't have it. That was in Richmond hill ga. The location in hinesville ga stayed late on that Friday evening so I could make the pickup. I had to leave my car in his lot so my husband and son could pick it up later that evening.

UHaul went well; was able to book almost everything online. Truck was available on time and was glad to have after hours key drop off as we were not sure when we would finish

Great workers! Great attitudes! They both did an excellent job.

Booked via phone, no problems and quick, service was very knowledgable. Pick up and drop off were both simple and easy. Truck was in good condition. Chose rental at the same place as the storage units. Would gladly use again.

The staff was polite and helpful, but my bill was considerably higher than I was expecting. My expectations were not set accordingly and I was very disappointed because of that. Also, when returning the truck the location was not well lit and it was very difficult to find.

The price was reasonable and the movers were hard working and extremely polite and we'll mannered

great no problems, thanks

I went online to find a UHaul location and then called the closest one. They had a truck available. I booked it. It was ready when I went to pick it up. The women who worked there was very nice at pick up and drop off. The truck ran well and I would definetely use them again. Turned out to be a bit more expensive than I had planned but all the charges were spelled out.

the truck pulled really bad, you had to drive with the wheel totally crooked

I have used U-Haul several times and have been pleased each time.

Other than 3 Men and Truck putting a pretty substantial scratch on my bedroom dresser all else went alright.

It was simple to book the truck and trailer that I wanted online. Once I got there, we found out that I needed a different trailer type and they fixed that with no problems. The drive was smooth and returning the equipment was smooth as well. Would definitely use again.

-Booked online; only movers; rented truck and drove separately -customer service was very good - Price was excellent- main reason I chose this company -Yes would use again and recommend to friends

Was well priced with no hassles.

Overall customer service witgain h uhal needs improvement , but the trucks were clean and ready to go. yes i would use them a

I love that I was able to book our reservation online. This greatly shortened our time in line. The truck ran great, was easy to drive and clean.

I had no issues with Uhaul, everything worked as I had hoped.

THEY ARE NO GOOD THE RUINED MY BELONGS , BROKE MY MIRROR DAMAGED MY FURNTURE, BROKE MY DESK CAHIR SCRATCHED MY FURNTURE THEY ARE BELOW zero

They were one of the very few that had a size truck that we needed

I used the largest truck that UHaul had because I was loading 3 bedrooms, 2 livings and other miscellaneous items. I ended up having the truck for about 6 hours. I reserved the truck 2 weeks in advance. I didn't run into any problems and I will definitely use them again, I always have.

The truck was ready and waiting for us.

The company decided to downgrade my truck without telling me while also pushing back my start time by 4 hours. Thank goodness I had the sense to call them the day before the move to confirm my details. Once I got mad enough and got a supervisor on the phone they made things right by upgrading my truck for free and allowing me to pick it up on time.

Experience booking the truck was good. The Fullerton Uhaul location has excellent staff. I would use them again.