I had no issues with Uhaul, everything worked as I had hoped.

Booking the truck online was easy. Pickup was also quick and painless. The truck was in great condition and performed perfectly even in some rough weather. I would definitely recommend U-Haul.

the truck pulled really bad, you had to drive with the wheel totally crooked

I have used U-Haul several times and have been pleased each time.

My experience with Uhaul was not good. I made a reservation with my credit card over 30 days in advanced. When I called to confirm it two days before my reservation I was told that they were not going to honor my reservation as they do not take reservations. I was upset as I was moving out of state and assumed when making the reservation and giving my credit card to reserve a vehicle would give me a vehicle. After numerous calls to customer service a vehicle was miraculously found. When I picked up the vehicle additional charges were not disclosed but at this point I had no other options. Dealing with customer service after the fact was a nightmare. The truck leaked and ruined my mattress and lost several boxes of books. Even with pics they basically said they couldn't help me. Would never do business with them again.

I was able to book the truck online and everyone at the store was very friendly. It was by far the cheapest way for me to move and everything was in good condition. I was able to park the truck in the lot for a couple of days until I was able to move into my new place which was very helpful.

The staff was polite and helpful, but my bill was considerably higher than I was expecting. My expectations were not set accordingly and I was very disappointed because of that. Also, when returning the truck the location was not well lit and it was very difficult to find.

I ordered online. The truck was there on time for me to pickup.

The truck I rented was less expensive than any other rental place in town, it was in good condition and ready when they said it would be. I have used them before and will again if I need a truck

Truck was new and in good condition. Rental process was simple as expected.

Truck was great and easy to drive. Pick up and drop off were simple.

I went online to find a UHaul location and then called the closest one. They had a truck available. I booked it. It was ready when I went to pick it up. The women who worked there was very nice at pick up and drop off. The truck ran well and I would definetely use them again. Turned out to be a bit more expensive than I had planned but all the charges were spelled out.

great no problems, thanks

The price was reasonable and the movers were hard working and extremely polite and we'll mannered

Everything about this move was excellent! And the people they recommended to help were terrific! Would use them again in a heart beat!!

good experience in booking and reliability and service provided

I went into the uhaul facility one week prior to my move. When I went to pick up the ordered truck they didn't have it and I needed to drive 55 miles to another city to pick up a truck. They even called me a day before pickup to verify my reservation and then they didn't have it. That was in Richmond hill ga. The location in hinesville ga stayed late on that Friday evening so I could make the pickup. I had to leave my car in his lot so my husband and son could pick it up later that evening.

UHaul went well; was able to book almost everything online. Truck was available on time and was glad to have after hours key drop off as we were not sure when we would finish

Booking was fairly easy except my reservation changed places and times the day before so I had to make calls to get it back to the time I needed the truck. Customer service was helpful both on the phone and at the pick-up location. I did not compare pirces, have always used U-Haul. Truck was in decent shape, kind of older, but adequate for my needs. I will definately use uhaul again as they are always accomodating.

I ordered my uhaul online. It was frustrating because I ordered boxes AND the truck and I had to pick them up at different locations. The employees in store picking up the boxes were sweet, and the employee at the store I picked up the truck was VERY monotone and not too friendly. The employees at the store I dropped off the car were fantastic.. I really did love them! Very eager to help and so friendly. The pricing of the truck was the cheapest I could find, the condition of the truck was good, and I'll definitely use uhaul again because of the convenience.

We were scheduled to pick up the truck at 9 am. We got there and the truck was not there. Apparently the person who was supposed to turn it in the night before did not do so. I understand it was not the person we reserved the truck from's fault but I do think that if you reserve a truck it should be there as we had movers ready and waiting.....

I used Uhaul twice in 2013 and had very positive experiences both times. I used a box truck for the first move and a pull behind trailer for the second. The customer service for the pull behind was exceptional as I moved to another state and needed to figure out where to drop it off. I would use Uhaul again and I would recommend them to friends.

Everything went smoothly - ordering the truck, pick up and drop off. Price was reasonable and the truck was in good condition.

Overall customer service witgain h uhal needs improvement , but the trucks were clean and ready to go. yes i would use them a

Uhaul was very very helpful in all aspects. Booked online.

I used the largest truck that UHaul had because I was loading 3 bedrooms, 2 livings and other miscellaneous items. I ended up having the truck for about 6 hours. I reserved the truck 2 weeks in advance. I didn't run into any problems and I will definitely use them again, I always have.

Great workers! Great attitudes! They both did an excellent job.

I love that I was able to book our reservation online. This greatly shortened our time in line. The truck ran great, was easy to drive and clean.

In a Snap Movers...extremely poor service. Young, Inexperienced and lazy workers. Despite several calls indicating ehen I would artive at site, they arrived nearly two hours late but charged me full price. Vicky promised refund but refused to answer my calls. They changed their phone number so I could pursue issue. Run...don't walk from this moving company!

Received a great discount code online for the truck. Had to drive too far to pick up as that was only location that had size I needed. Ride was good, but would've liked cruise control.

Booking online is a breeze. It is also easy to extend rental days when packing took longer than expected.

Booked via phone, no problems and quick, service was very knowledgable. Pick up and drop off were both simple and easy. Truck was in good condition. Chose rental at the same place as the storage units. Would gladly use again.

have use them in the past , would use them again in the future. Every vehicle we have rented has been clean and in good shape, well maintained.

The truck was ready and waiting for us.

Overall a positive experience. Had no problems with truck and the people I dealt with were pleasant and efficient. I would use them again.

Workers arrived on time and were good to work with.

It was simple to book the truck and trailer that I wanted online. Once I got there, we found out that I needed a different trailer type and they fixed that with no problems. The drive was smooth and returning the equipment was smooth as well. Would definitely use again.

Booked on the phone, was quick and easy. Service was friendly, movers were courteous and efficient. Price was one of the cheaper options especially since I booked the movers a week or less in advance. The uhaul truck was rented by me, just had your two guys help load my stuff.

Booked online, great price, condition as expected, have use them before and will continue to do so.

Booked the truck, with moving cart and blankets on line. Booking went smoothly but the truck pick-up agent said he didn't have blankets or cart, had to pick them up at second location. Truck return in destination city went very smoothly.

Other than 3 Men and Truck putting a pretty substantial scratch on my bedroom dresser all else went alright.

My experience was very average. The rental office was helpful and the truck was in good working order.

On time, friendly, great staff!

The were gentlemen very careful about our furniture.very helpful. We truly enjoyed them. They arribed on time and never stopped until finished

They were great to deal with, and inexpensive. The only issue was that the inside of the truck leaked water, so anything on the floor during the move got wet as it was raining the day we moved.

I used online and phone booking. The phone booking was very friendly and helpful. The guy at pick-up was kind of a frat boy, but did his job well. Their prices were way cheaper than competitors. The truck was a good condition, especially the can. I chose them strictly on price. I would use them again. Interesting tidbit , their hand truck is too heavy to easily take boxes up stairs.

They were easy to work with and got me pointed in the right direction. If I ever move again I will strongly look into their services again.

Experience booking the truck was good. The Fullerton Uhaul location has excellent staff. I would use them again.