The drivers on both the delivery to my old and new house were excellent. They had the placement down to a science.

Great service and when I had question they gave me answers.

Took too long to pick up the empty container....11 days.

These 2 young men did and all around fantastic job. They should be recognized for the professionalism and kindness.

Next time I will have to get rid of some stuff or hopefully there is a bigger pod.

just brought part of my furniture, not the master bedroom and dinning room

the delivery guys were awesome. The sales and support staff just ok. They were pricey, and it cost a little more than quoted. They could have provided more input on the move and regulations.

Stored contents of my hangar.

We are very displeased with the Pack Rat process. Consistently, we were not able to obtain the status of our unit. Also, after the unit was deposited at our new home address, and it was unloaded, it had to remain in our driveway for six days, until Pack Rat could send a resource to pick it up. Their scheduling is horrible. We would never use them again, nor recommend them to anyone.

Do not care to comment

They called me less than 24 hours before my pod was to be delivered and said they could not deliver it. We had to rent a truck to load and then drive to the warehouse to unload it into our pod. It was very stressful and unacceptable to cancel on us at the last minute.

Excellent company and did a super job and would highly recommend them......................

We used an old dominos truck that pack rat sent out because the containers we not offered in my area. I would try contacting old dominion directly if I were going to move again. I have a feeling it would be cheaper to cut pack rat out as the middle man. No issues and using pack rat trailor service was cheaper than a traditional moving company.

Friendly and customer-service oriented. I was impressed with every aspect of my work with them.

I used Pack Rat container and Copperstate did the unloading. They are great people and a good company

scheduled on line but that did not seem to connect with the actual movers

We are glad we made the decision to go with them. From customer service to the drivers, everyone was very professional. Containers were always dropped off and picked up as scheduled.

would highly recommend them

Did not deliver containers on the day we scheduled weeks in advance. Then se were told that they would deliver us first the next day at 8 am but that didn't happen finally delivered after 7 pm more than 24 hours late. Had to reschedule labor to move us in on a Sunday. Less than satisfied even after a refund of 610 dollars. I spent more than 6000 dollars with 1800 pack rat. Service should have been better.

Pack Rat was on time for both delivery and pick-up. I would recommend them to anyone if needed.

All Delivery service were extremely nice and helpful. Customer Service was very rude and unapologetic when things were delayed. Would not use again.

Great job guys. Thank you for working so hard to get us packed!

OVER ALL GOOD BUT PICK UP OF UNIT WAS DEL A YES BY THREE DAYS.WHICH CAUSED SOME CONSTERNATION WITH OUR NEW COMMUNITY.

These guys were great. They even had to deal with a couple of irrational and angry neighbors regarding the placement of the container. They were completely professional in their handling of combative neighbors and worked out an acceptable compromise. Great job!!!

Very professional and helpful working within our tight schedule. Much better pricing than pods.

Storage was the best solution I could have chosen; everything went smoothly. My furniture remained in good condition during the four months of storage. I would recommend anyone traveling/moving long distance to use this service. It takes out most of the hassle of having to transport your belongings long distance and can potentially save time and money.

Just Loaded so far but pack rat was on time and professional. Will finish the review once we unload at the new destination.

No complaints with storage container company used. They dropped it off, I filled it, they picked it up.

They were excellent. They delivered and picked up the container for this long distance move exactly as scheduled and were very helpful with all of the details and packing suggestions. The staff were outstanding, including their professionalism, courtesy and helpfulness. We would highly recommend them.

WILL LET YOU KNOW WHEN MY MOVE IS COMPLETE.

Great, well planned move for my daughter.

Great move on both ends very happy!

Would use this way again

This was our second pod and it went smoothly. Very hard workers!!

Late drop off and no blankets were provided with the container as promised. The customer service was (and still is) unresponsive and unfriendly. However, when I asked to speak with a supervisor, I received a call by end of day and he listened to my complaint and promised to take corrective action.

Easy, efficient, nice to work with

Pack Rat was good they were able to change my pick up date on short notice

Great way to move. Would definitely use 1-800-PackRat again. Very helpful and easy to work with.

Storage units are great. The last one we had delivered had 14 blankets instead of 20 but they noted it on paperwork.

Poor service. Delivery had to be rescheduled twice because job was not "entered in the system".

This move with Pack Rat was not a good one for me at all. It started out that when I was supposed to have the second container delivered, and it was on a Saturday, I called to find out when I was getting it and they didn't have it on record that I was getting one. The drive pulled some strings and was able to get me a pod within two hours. No lock, no blankets, no moving kit, but I got the container. That was helpful. The next thing that happened was that my containers were delivered ONE WEEK LATE!!! I was receiving the automated calls that I was scheduled to receive a container. But after not receiving it/them, I called to find out where they were. Well, lo and behold, the containers which were scheduled to be delivered in Minnesota were still in storage down in Georgia!! Wow. I had taken six days plus a weekend off work to get settled in my new place. That didn't happen! I containers were then expedited here but too little, too late. I only had a day and a half of vacation once they were unloaded to get settled into my new place. I was not happy. I had to make at least two dozen calls to Pack Rat to get answers, have them arrange movers for me (they paid the movers since they screwed up), etc. I almost went over this month on my cell phone minutes - due to all my calls to Pack Rat! Then, the last couple of things that happened is that when the first container was delivered, the drive was inexperienced and ended up digging up major holes in the lawn across the street. Not good!!! And lastly, the second container was scheduled to be picked up on a Friday but Saturday morning it was still there. I had to call, yet again, to get it picked up. The owner himself - Randy - personally picked up the container and apologized so all was good, but it was yet another call to remedy a situation. I did NOT enjoy my experience with Pack Rat and probably would not recommend them to anyone moving long distance. I will hire a moving company next time.

Pack-Rat - three 16' pods filled to capacity by weight and volume. Still in storage at their Phoenix warehouse. So far I am very pleased with their service. Review is incomplete at this time, as I have yet to find a new home. Search goes on for the perfect home for my needs.

They were excelkant. They were prompt, professioal, and adjusted to our schedule. They helped make thw stress of moving easier. I would recommend them to family and friends

Things pack containers are smaller than they appear! You need double what they tell you online! So be careful becasue you will end up paying double what you think!!!

If I had to move again, I would use this service. It gave me all the time I needed to pack and unpack.

Luke was great to work with. So was Pack-Rat (very helpful when my plans changes in mid move!

Efficent way to move

Haven't got to destination yet. But as soon as we get their I will give our ending review. We will be packing on Saturday and I expect that I will get the same wonderful service I got today!!! Those guys were very hard workers and I appreciate them very much.