The delivery of the Pack Rat was easy to schedule online. The container was clean. The employee moving the container was always polite and professional. If I could of changed one thing it would be to schedule a shorter window of delivery time. I was able to request before 1:00 pm, but my container arrived at 9:30 am and I needed to wait until 2:00 for the movers I hired.

Considering I hate moving and having done that several times during the last 10 years this move has been alright so far... The helpers did a good job and the pack-Rat Containers arrived in time. I would use the Hire-a-helper guys again and the containers from 1-800-Pack-Rat

Professional, timely and clean trailer...very helpful with the move and all my needs

1-800-PACK-RAT worked really well for us. The driver Gene made the service something we would use again and recommend to our friends. He was professional and took the time to ensure our concerns regarding placement of the pod were meet.

The container is always a little dirty and needs to be "swiffered " but other than that everything was good.

Not sure why, but the driver for 1-800-PACKRAT took a very long time when he came to pick up the empty container. Since my street is narrow, he blocked the road completely with his truck while he positioned it to get the container. It made me wonder if he knew how to do it.

2nd container was defective in that the doors did not open and close properly, in fact we suffered some injured hands due to it. They send out someone to fix but only helped a little bit. Driver in Seattle was great tho! On the San Diego end they screwed up the pick up schedules on both containers. Initial shedule was perfect then they last minute changed it which was very inconvenient.

PODS have not arrived yet so cannot fully rate the Pack rates for this move -- last one was good and we used them again -- most cost effective solution.

No problems with Pack-Rat containers. They delivered when they said they would and made sure they placed the container in a location to my satisfaction.

This was great, my move could not have gone smoother.

Professional and flexible. Great service.

Used for temporary storage while house is being renovated. Very convenient.

We did not move away but used the pack rat for storage while our house was being renovated. Very convenient and easy to do and affordable.

Packrat did not supply the blankets we ordered so had to use our bedding. ..

These guys were great. They checked in the day before, alerted me an hour before the arrived and were very accommodating in both placing and picking up the unit. Nice work Fred and Chad.

Loved using pack rats. Highly recommend

Excellent Quality Service. It was recommended that I use 2 pods. It was accurate. The pods were very clean and appeared to be brand new. I was offered to purchase locks, which worked out very well. Customer service was superb. All details were discussed up front, and the crew made sure everything was perfect. I found this company through an advertisement sent via mail.

The container is constructed well so I don't have to worry about weather or vermin getting into it and damaging my items. It was easy to order and everyone from the folks on the phone to the guy delivering the container were very helpful and friendly. They also recommend movers to pack the container and the ones I chose were very familiar with the containers and how to best load them. It was all very easy.

Very convenient and efficient way to move, especially long distance. The flexibility of pick up and drop back timing makes a long-distance move much easier.

When my pod left Chicago all was good --- when the pod was deposited at my new house it looked like someone tried to break into the pod. About 6 to 8 inches from ground level it looked like someone tried to take a crowbar and pop it open. Luckily for me the locks they give to secure the pod REALLY WORKS --- Other than that problem 1800packrat is at the top of the list of referrals from me --- THANKS FOR TAKING SUCH GREAT CARE OF WHAT FEW PRECIOUS ITEM THAT I CALL MINE!!!

1-800-Pack-Rat has a great customer services. The only draw back was waiting on delivery of the POD(which is the case for all PODS) but their delivery estimate was pretty accurate from the beginning.

Superb quality service!!!

1800.PackRat was very courteous and helped in every way they could. I was dissapointed when they would not try to get me a refund for a portion of the monthly rent since I did not use it for the entire month.

Good job! Second unit quite a bit shifted. First one was perfect. Movers said maybe someone had to slam on the brakes to cause shift. But still very happy.

Container was on time. Worked with me on delivery date

Great experience with Pack Rats. Easy to schedule, great communications with all personnel. Will use again.

Our delivery and pick up for the PackRat was in one day. The driver was quick and on time. We got a brand new container which was very nice!

The whole process was very professional. I would recommend Pack Rat.

Overall a really good experience.

I will definitely use Hire a Helper and 1800PackRat for future moves like this.

Pack Rat was everything they claimed it would be and better. Container was clean inside. I chose them as their price was better than another similar one i checked out. Showed up on time, always called ahead of showing up, business-like attitude, friendly and cooperative, good communication, helped connect me with other vendors, would recommend.

Would use them again. Right in a good price range.

The container was delivered on time, and picked up right as Scheduled. The driver was very careful putting it on the Driveway. I would definitely use them again.

They were wonderful! They are so organized it is scary! You are kept in the loop. You know everything that is happening. They are on time. I can't say enough good things about them. I would definitely use them again. It is the only way to move!

Gave me a hard time about moving POD on desired date but came through in the end.

1800 Pack Rat came right on time (even though they were ready to deliver 3 hours earlier, they waited and arrive right on time for me! I have HOA restrictions regarding move-in/out times), the employee was very professional and informative regarding the minor questions I had. My container was filled within 15 minutes so he just waited and then promptly left, made everything seem so easy. There was no need to schedule them to come back to pick up the container. I appreciate that kind of flexibility especially during a frustrating and stressful time such as moving. To be honest though, I'm only half way through my experience with them, so we'll see how the other half of the process goes.

Container was delivered on time and located correctly. Container to be picked up and shipped this week.

I had excellent & prompt service for the delivery & pick up. Customer service was very diligent in keeping in contact with me up to & through the date of the move. Would highly recommend them & not hesitate to use them again.

Scheduling sometimes a bit difficult. Otherwise good

would use them again

will review after delivery

Pak Rat movers on both ends were very polite and helpful. I will use this service again when I move.

Very good on time. They did leave tire marks in my neighbors drive way and I'm hoping the rain will get rid of them but if not will they help out?

Containers were clean, spacious, and easy to secure. They were delivered and picked up on time.

Very easy company to deal with - container was delivered on time and picked up on time. No worries or concerns in moving with Packrat, and I would definitely use them again.

Our container came on time, left on time. The driver was friendly and put the container exactly where we wanted it. PackRats consultants have been very friendly and have answered every question.

Overall good. I liked the flexibility that they offered, which made loading the containers on our schedule and at our convenience the ideal choice. I just wish they would give a better time estimate, rather than simply calling an hour before they are going to arrive.

They brought one of the wrong containers but corrected the mistakes. Everything did arrive in good shape.