1-800-PACK-RAT® Reviews
Excellent Quality Service. It was recommended that I use 2 pods. It was accurate. The pods were very clean and appeared to be brand new. I was offered to purchase locks, which worked out very well. Customer service was superb. All details were discussed up front, and the crew made sure everything was perfect. I found this company through an advertisement sent via mail.
The container is constructed well so I don't have to worry about weather or vermin getting into it and damaging my items. It was easy to order and everyone from the folks on the phone to the guy delivering the container were very helpful and friendly. They also recommend movers to pack the container and the ones I chose were very familiar with the containers and how to best load them. It was all very easy.
When my pod left Chicago all was good --- when the pod was deposited at my new house it looked like someone tried to break into the pod. About 6 to 8 inches from ground level it looked like someone tried to take a crowbar and pop it open. Luckily for me the locks they give to secure the pod REALLY WORKS --- Other than that problem 1800packrat is at the top of the list of referrals from me --- THANKS FOR TAKING SUCH GREAT CARE OF WHAT FEW PRECIOUS ITEM THAT I CALL MINE!!!
Pack Rat was everything they claimed it would be and better. Container was clean inside. I chose them as their price was better than another similar one i checked out. Showed up on time, always called ahead of showing up, business-like attitude, friendly and cooperative, good communication, helped connect me with other vendors, would recommend.
1800 Pack Rat came right on time (even though they were ready to deliver 3 hours earlier, they waited and arrive right on time for me! I have HOA restrictions regarding move-in/out times), the employee was very professional and informative regarding the minor questions I had. My container was filled within 15 minutes so he just waited and then promptly left, made everything seem so easy. There was no need to schedule them to come back to pick up the container. I appreciate that kind of flexibility especially during a frustrating and stressful time such as moving. To be honest though, I'm only half way through my experience with them, so we'll see how the other half of the process goes.
Great customer service and very responsive. Took us three containers at various different times to pack our house and each delivery and pick up was convenient to accomidate our schedule. We only had one hiccup and customer service was quick to correct the issue. Cheaper than their competition making them the best option for our situation. Will definitely use them again.
