Very Very Professional. I would use them and recommend them to anyone, anytime.

PackRat was good. Would like to have more precise delivery time.

No concerns except they picked up one of the pods at 10 pm and the other a day later (a day late). Was not a concern for me but could have been an issue for the new homeowners that had 2 pods in their driveway for an extra day.

This was my second move using Pack Rat. Wouldn't use anyone else.

Adequate. Did the job. Better priced than the competition.

Everything went well and it's a very convenient way to move distances.

They were great to work with, they were prompt and professional.

Initial pickup not on time....I waited all day....Otherwise a spectacular move....nothing damaged.....I would do this again

Wonderful - very pleased

Drop off and pick up same day was perfect.

Excellent service. Highly recommend.

I measured and figured out the order and placement of the items in the pod, and was able to get everything in a 16 footer. The pod was clean and weather proof. I'm impressed with the system they developed for delivery and pick up.

Excellent service for 3 containers!

The move is not completed. The front end of it has been great. They delivered and pick up the container as promised on time with courtesy. I will have to let you know how the second half of the move goes.

Very thorough in setting up the move and confirming all arrangements. Driver was respectful and accommodating with the tight spaces to get the container in and out. Overall, very good service and a value for my situation.

Very good and timely experience. Reps were helpful and patient.

Very good experience with setting up moving pod. Customer service was always available to answer any questions. Only one small glitch: we were asked which way door was to be facing on drop off and delivery. Both times the pod was on the truck the wrong way. This was a headache for the drivers who had to set pod down and reload the correct way.

Booked over the phone with good customer service, Drop off times were limited but company did good to work with me, condition of container was good some moisture but overall household items were preserved, Went with pack rat based on a friend's referral and good price and would use them again as well as refer them to others.

not sure, load shifted damaged items

The booking was easy, the container was delivered as promised and was clean. I would use them again

I was extremely satisfied with 1800PackRat. I did the initial inquiry online. They contacted me and explained the entire process. I signed up for the service over the phone. The pricing was considerably less than movers or other container companies. They did exactly what they said they would, called before showing up, arrived on time and were very pleasent to deal with...even though it was 98* at the time. The containers I received were brand new and the driver made an extra effort to make sure I had all the packing material promised. They were very flexible in picking up the containers. They are now in storage and I've needed to access a container. They were very willing to take the container out of storage and place it back when I was done. There was no charge for this. I would definitely use 1800PackRat again.

pods delvd on time and picked up on time, delvd to new home exactly as scheduled

We were satisfied with the service. The containers arrived on time, and held all our belongings.

Packrat was slow to deliver the unit in PA and didn't have the blankets that were supposed to be included. Other than that they were very good to deal with. The driver that delivered the unit here in TX was first rate. She took very good care to put the unit out of the way and could really handle the truck!

lots of phone calls.could not give an accurate time for delivery of empty container or pick up time for packed container.then,when they were to come for packed container,,the company called to say their truck broke down,but they would be at the house first thing in the morning,they didnt show until after 2pm.not very happy with this company.

The service of the container was okay. The lack of proration was ridiculous. We had it unloaded in 2 days. But since I had to pay for an entire month I just kept it for a week more,

The Pack Rat was shorter than the Pod, but it seemed sturdier in construction.

Their delivery of empty PODs and pick up of full ones was not well scheduled. The company policy of 8 hour window for pickup and delivery is not helpful when one is hiring helpers to load and unload. Too many hours of workers standing around doing nothing but collecting pay waiting for the containers to arrive!

Not finished yet, do far we are very impressed with the service.

I rented the larger container which was filled to capacity when we were done. I could have filled another one easily. The container was clean and water tight. We were able to secure shelf units to the sides of the container because there are cross beams to tie to. The shelves allowed us to stack boxes without fear of smashing the boxes on the bottom. The only draw back was the delivery of the empty container on the first day. It arrived at 11pm and the driver position the doors opposite from what I had requested. It took 2 days for the company to come back and turn the doors to face the garage. I would use this company again.

I would definitely use both Pack-rats and hire a helper/big boys moving helpers again! Both companies were easily available to get in touch with and answer my questions. Made the move so much easier!

Packrat is highly recommended. They performed all of the services on schedule. This included delivery of the container and picking it up at both ends of the move. When the container was delivered, all of the items were in place just the way they were loaded.(no load shifting.).

Excellent service up to now. Very impressed with skills and professionalism of drivers when pod placed and picked up. Showed up during the time frame given, called 1 hour in advance as promised. Hydraulic lift was a strong selling point, and kept the pod stable. I would certainly recommend this company for the service thus far. Hope the storage service and pod placement and pickup at the other end is as terrific!

pakrat is perfect service. Friendly service and very helpful.

great experience with Pack Rat and movers.....many thanks for a successful move

The drop off and pick up on the packing side was great. The delivery end was terrible. I will never recommend pack rat. Terrible customer service.

I don't have a review for Pack Rat yet since my containers have not been delivered yet and will go into storage for a couple of weeks. So far, though, it has been a pleasure working with all the personnel there that I have had to contact with my various questions. I will let you know once the containers have been deliered and opened up!!!!!!!

The transportation company was excellent.

Great container design (28 ft). Drivers were very nice and helpful. A few glitches as far as dispatching and communications go but overall a great value.

Our move is not yet completed. We go into storage for the time being.

We packed up all of our boxes in the Pack Rat container to move--we did not move any furniture. It worked out great!

Our Container was 4 days late and was everything we owned and needed. Communication was nearly impossible except for one representative (not the one that was assigned to us) that really seemed to be fighting an intenal uphill battle to try and get our stuff to us.

I used Pack Rat to transport and store my belongings. I liked being able to pack my own stuff, at my own pace. I didn't feel pressured to find a home after I sold my previous house.

Many delays, but they got the job done.

Much cheaper then Pods. Very efficient. They were even nice when I had to make some changes. Sent email confirmations for every aspect of the process. I was given the name and number of a person to help answer all questions. Highly recommend them.

Down size house had to use 2 containers

We move two large containers across country. The representatives were friendly, helpful, and answered all my questions and concerns. Once we set a schedule for pickup, delivery and pickup on the other end, every went smoothly and as planned. We would use this service again.

All in all the move from coast to coast went smoothly. I would highly recommend Pack Rat and Hire A Helper again.