1-800-PACK-RAT® Reviews
u can get a whole lot more on them then they look,at first we thought it would never work, then it got to the point we said what else can we put on it, lol, the size is a little smaller then what i was quoted, the exact inside measurements need to be given, i had 2 items that almost was too tall, it won't be picked up till tomorrow, but on delivery the man was #1, he put it within an inch of where we had marked, it was set down so gentle( and it was empty). i'm sure when it gets here in 2 weeks everything will be fine.our move was 700 miles, this is the way to do it.
Arrived in the morning, not as early as I expected, but had plenty of time for same day pick up by using professional movers to load the pod for cross country move. Great price, included more than enough high quality moving blankets and lock! Absolutely great pod secure steel structure. No other pod company has this quality for product price and convenience! Book 1800 PackRat today!
Everyone was awesome to work with. The guys at the Huntington Beach location were great delivering and picking up at the Southern CA end. We moved to Northern CO and the Denver location (Tony and Larry) were terrific. We had three containers and they worked directly with us to make the drop offs and deliveries extremely efficient!! Highly recommend Pack Rat!!!!!
helpful in communications and questions, this was a good plan for us as we needed to have it stored before we could move into our new place and this worked well, the container was in good shape and didn't have too many dings. I think his name was Chris who delivered the containers was very helpful and was great getting the second container out to us. we would use them again. the price was very affordable as we are retired limited income
We had what we feel was a VERY complicated move from Los Angeles area to Orlando area with 4 storage units delivered and picked up over a period of months. They never once made a mistake! I have raved to everyone I know, their phone reps are patient and strive to HELP. Their drivers are such pros, dropping those containers within inches of structures. This is a great company - across the board YES I recommend!
Pack rat has poor communication., I moved form Las Vegas to Fort Lauderdale. I called customer service about delivery to set up hire a helper. The customer service rep told me the container would be delivered anytime form 7:00am to 11:00 pm. I had to ask twice about the time spread. She said they don't have no way to tell me what time my job is scheduled even same day. The one good think the drivers were professional. If I had it to do over I would use pod, or ABF. I have written Lowes recommending they discontinue there relationship with Pack rat.
For the most part everything worked out, but they had a hard time picking up the container from the point of origin location. A vehicle in the parking lot kept them from picking it up for three days. Instead of making good use of their time by trying to find the owner, they sat waiting and hoping the owner would come out. They also called me to see if there was anything I could do even though I was half way across the U.S. in a different state. I would use them again only if I was able to find a location for the container that could not be interfered with for pick up and drop off.