1-800-PACK-RAT® Reviews

Alan M

New Port Richey, FL
Wrote a review on 4/27/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

u can get a whole lot more on them then they look,at first we thought it would never work, then it got to the point we said what else can we put on it, lol, the size is a little smaller then what i was quoted, the exact inside measurements need to be given, i had 2 items that almost was too tall, it won't be picked up till tomorrow, but on delivery the man was #1, he put it within an inch of where we had marked, it was set down so gentle( and it was empty). i'm sure when it gets here in 2 weeks everything will be fine.our move was 700 miles, this is the way to do it.

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Michele F

Los Angeles, CA
Wrote a review on 4/27/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Arrived in the morning, not as early as I expected, but had plenty of time for same day pick up by using professional movers to load the pod for cross country move. Great price, included more than enough high quality moving blankets and lock! Absolutely great pod secure steel structure. No other pod company has this quality for product price and convenience! Book 1800 PackRat today!

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Sue C

Redondo Beach, CA
Wrote a review on 4/26/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Everyone was awesome to work with. The guys at the Huntington Beach location were great delivering and picking up at the Southern CA end. We moved to Northern CO and the Denver location (Tony and Larry) were terrific. We had three containers and they worked directly with us to make the drop offs and deliveries extremely efficient!! Highly recommend Pack Rat!!!!!

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Kristi G

Colleyville, TX
Wrote a review on 4/26/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Pack-rat containers were delivered as promised, on time and very clean.

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Michael F

Dallas, TX
Wrote a review on 4/24/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

So far. I haven't had them deliver my container yet so can't really evaluate them yet. But so far so good.

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Brenda J

Coweta, OK
Wrote a review on 4/24/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

helpful in communications and questions, this was a good plan for us as we needed to have it stored before we could move into our new place and this worked well, the container was in good shape and didn't have too many dings. I think his name was Chris who delivered the containers was very helpful and was great getting the second container out to us. we would use them again. the price was very affordable as we are retired limited income

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Jason M

Commerce Township, MI
Wrote a review on 4/23/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Very patient while we made last-minute changes to our arrangements. Each driver was polite and professional. We've only experienced the pick-up so far, as our items are now in storage. But so far, so good.

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Beth H

Euless, TX
Wrote a review on 4/22/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

I didn't get to use them because there was not enough room for them to drop it off. Wish I had known before hand because I had to put everything in my garage instead.

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Mary W

Napa, CA
Wrote a review on 4/22/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Our movers were a no show. Lucas answered the call within 90 minutes. What could have been a disaster turned out great. Lucas arrived with a great attitude.

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Edward E

West Newbury, MA
Wrote a review on 4/22/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Did what they said. A little expensive.

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Paul W. R

Humble, TX
Wrote a review on 4/21/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Pack Rat delievered and pick up the pod when they said they would. They brought the 20 moving blankets as requested.

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Kelda T

Greensboro, NC
Wrote a review on 4/20/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Everyone that I spoke with was excellent especially Brandi. I have been recommending this company to anyone making a move.

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Daniel C

Willoughby, OH
Wrote a review on 4/20/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Dear Hire-A-Helper, You should pay your helpers more. Unlike rentiers, they work hard for their money, and deserve more. Cheers, dmc

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Judy G

Windermere, FL
Wrote a review on 4/20/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

We had what we feel was a VERY complicated move from Los Angeles area to Orlando area with 4 storage units delivered and picked up over a period of months. They never once made a mistake! I have raved to everyone I know, their phone reps are patient and strive to HELP. Their drivers are such pros, dropping those containers within inches of structures. This is a great company - across the board YES I recommend!

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Margaret S

Chattanooga, TN
Wrote a review on 4/20/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

We used pack rat they loaded everything in pat rat was very care ful of all products was my bosses and handled with care.

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Cheryl F

Olive Branch, MS
Wrote a review on 4/19/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

On time. Called before delivery. Courteous and polite driver.

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Peter L

Dallas, TX
Wrote a review on 4/19/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

I couldn't ask for more from a storage and moving company - highly recommend!

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Elizabeth N

Salt Lake City, UT
Wrote a review on 4/18/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

They kept me informed of times, etc.

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Barbara P

Palm Beach Gardens, FL
Wrote a review on 4/18/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

A job well done,from Long Island to Palm Beach. I would recommend this company to everyone.

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Brenda J

Coweta, OK
Wrote a review on 4/18/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

was happy with their service and they worked hard to get the 2nd container to us in a timely manner

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John C

Fort Lauderdale, FL
Wrote a review on 4/17/2014
1-800-Pack-Rat Review
(1 out of 5 rating)

Pack rat has poor communication., I moved form Las Vegas to Fort Lauderdale. I called customer service about delivery to set up hire a helper. The customer service rep told me the container would be delivered anytime form 7:00am to 11:00 pm. I had to ask twice about the time spread. She said they don't have no way to tell me what time my job is scheduled even same day. The one good think the drivers were professional. If I had it to do over I would use pod, or ABF. I have written Lowes recommending they discontinue there relationship with Pack rat.

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Pedro M

San Antonio, TX
Wrote a review on 4/15/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

I had very good communications with them. The units were delivered and picked up within the time frame that they had informed me.

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Ron D

Springtown, TX
Wrote a review on 4/15/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Our goods were stored with Pack Rat for over 2 years and everything was received in good order with no problems detected. We were satisfied using them. Philip, who delivered the units to our new home, was courteous and worked hard at accommodating our needs.

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Gail H

Cumming, GA
Wrote a review on 4/15/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

So far good however I have not had it picked for storage yet.

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Keith J

Boynton Beach, FL
Wrote a review on 4/14/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

This the only way to move your furniture and belongings long distance. I don't know why anyone would mess with a moving company when you have more control over the situation with a Pack Rat container

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Phil G

Mount Dora, FL
Wrote a review on 4/13/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Great Job, did exactly as they promised, would use again if needed.

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Scott O

Gurnee, IL
Wrote a review on 4/12/2014
1-800-Pack-Rat Review
(3 out of 5 rating)

For the most part everything worked out, but they had a hard time picking up the container from the point of origin location. A vehicle in the parking lot kept them from picking it up for three days. Instead of making good use of their time by trying to find the owner, they sat waiting and hoping the owner would come out. They also called me to see if there was anything I could do even though I was half way across the U.S. in a different state. I would use them again only if I was able to find a location for the container that could not be interfered with for pick up and drop off.

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Henry S

Austin, TX
Wrote a review on 4/12/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Exceede all my expectations!

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Melody S

Longmont, CO
Wrote a review on 4/11/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Since we have only begun the move process, it is too early to rate. The true test will be when we arrive at our destination.

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Kevin H

Syracuse, UT
Wrote a review on 4/11/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Very good except one day late, they are reimbursing me some of the charges!

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Khabira B

Thorofare, NJ
Wrote a review on 4/10/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

On time delivery and removal. No problems with this service.

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Kevin H

Youngsville, NC
Wrote a review on 4/9/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Pack rat was a day late in getting containers here, but they delivered them the next day early!

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Kimberly R

Atlanta, GA
Wrote a review on 4/9/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

1-880-PACK-RAT container is also an excellent company, with a very professional staff-members. I can't Thank you guys enough for a wonderful experience. Yes, I will definitely recommend 1-800-PACK-RAT and I will use them again in the future also. Happy Customer, Kimberly Reynolds 04-09-14

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Scott W

Fort Myers, FL
Wrote a review on 4/8/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Woe recommend them in a second!

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Kim C

Indianapolis, IN
Wrote a review on 4/7/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Only good for now as I have only had it delivered, not picked up yet and transported I can't get the latch open. Any woman with or without fingernails can't get it own as it is a right fitting latch on the recessed area.

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Luis I

Hollywood, FL
Wrote a review on 4/7/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Very professional and excellent customer service.

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Carrie W

Houston, TX
Wrote a review on 4/7/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

They did exactly what I asked for.

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Kathleen O

Denver, CO
Wrote a review on 4/7/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Great company to work with

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Tony J

Gibsonia, PA
Wrote a review on 4/6/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Not as good as Pods, but a value.

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sharry l

Pompano Beach, FL
Wrote a review on 4/6/2014
1-800-Pack-Rat Review
(4 out of 5 rating)

Only problem is the window they give you for drop off is from 7 am - 11:00pm cant really coordinate a helpers job with such a large drop off window other then that all good

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Louis K

Green Valley, AZ
Wrote a review on 4/4/2014
1-800-Pack-Rat Review
(5 out of 5 rating)

Great on-time service. The pod arrived on time and was picked up on time.

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