1-800-PACK-RAT® Reviews
This is still leg one of a two leg move, but so far PACK-Rats is easily on par with PODS. I've used the other guys two times before and decided to try PR this time. The logistics and support team; that is, the representatives tagged to follow my move from door to door and solid! They called me two times before the container arrived and once during the load out. The driver was professional and fast. The storage price seemed high, but I don't expect to be in storage for too long. More to follow. Thank you.
Worked for me, especially since I have to move in stages. The drivers were very friendly, knew what they were doing and were competent in getting it done. I gather each case is different, but I had to do careful planning because the time between container pick-up and delivery can be awkward if there is only one of you and you have to be present at both ends. However there was good communication and the coordinators worked with my schedule within their restrictions.
Haven't yet completed the other side of our move. Pack Rat was much nicer and more helpful on the phone organizing the move than other companies. Felt like the pricing was a little arbitrary in that there are different promotions all the time so you could get a much better deal a day after you book and they can't really do anything about it. But overay, they were very responsive and easy to work with. Delivery of the pods at our starting location and transfer to storage went smoothly and as planned.
No problems in my experience moving cross country to California. Drivers in both cities were great and very accommodating. I was referred to PACK RAT over Pods by a friend due to their prior experiences with both, I'm glad I went with PACK RAT. I heard Pods containers are not made of metal and smell!
1-800PackRat gave me the most flexibility to load, transport and unload my belongings. A 30-day window for me to arrange for my schedule. They had excellent communication and performed as agreed. I have not unloaded my containers so I cannot give a full review at this time. At this time I would recommend this company.
