No problems in my experience moving cross country to California. Drivers in both cities were great and very accommodating. I was referred to PACK RAT over Pods by a friend due to their prior experiences with both, I'm glad I went with PACK RAT. I heard Pods containers are not made of metal and smell!

good so far on the delivery end...pick up is in a week..

Used 1-800-Pack-Rat for storage containers. The guys answering the phones and the driver were super friendly and helpful. Extremely impressed with the service and would highly recommend.

They were on schedule, kept me informed of every step and were careful with my belongings. I would not hesitate to use them again.

Could not be happier with Family Movers and Pack-Rat. Excellent experience and will always choose Family Movers and Pack-Rat for all of my moves.

After a few minor scheduling snafus (which the Cherry Hill office handled seamlessly) the delivery and pick up of pods went well. Drivers were friendly.

Pack Rat is an affordable solution for long distance moving. Their whole team has been very professional.

Great experience with our moving. Highly recommended!!

Great company to work with! Always professional and helpful!

Once the container is delivered to Dallas and and loaded I will finish my review.

They were great! Were able to drop off and pick up in the given times I had, and were willing to work with me to have a drop-off and a pick-up in the same day. They also lowered their price when I told them that I could find a lower price with another competitor.

packed belongings into container and sent it to the container storage facility. they were prompt both delivering and picking up

High commendations to both Packrat and Smart Move LLC.

the workers from the company in Arizona who unloaded out items did a good job. However the ones who packed it in Coweta, Oklahoma did not pack good and the TV was damaged.

What more can I say, If you are thinking of hiring these people, don't think twice. You will surely not be disappointed. All communications are clear and concise and the two workers exceeded my expectations. They helped make it painless and pleasant.

1-800PackRat gave me the most flexibility to load, transport and unload my belongings. A 30-day window for me to arrange for my schedule. They had excellent communication and performed as agreed. I have not unloaded my containers so I cannot give a full review at this time. At this time I would recommend this company.

Excellent, just takes awhile to show up.

I was happy with packrat especially Tania in sales China one of my ordinator.

Very professional. Everything arrived as expected. Will use them again if we move again.

Much less expensive than moving companies. Empty containers were delivered and picked up on-time. Had to wait for delivery of full containers even though I asked for them at least a week before the delivery date.

perfect to deal with and yes I would them again. thanks again

Excellent service. Highly recommend.

They were good for moving the bulk of our household, still will need to use U-Haul for the remainder.

Excellent way to move!

We loved how Josh of A.B. Industries LLC moved our stuff into the packrat. I hired three people for 4 hours and Josh was so good they were done in one hour. Hire a helper did refund one hour. Hire A.B. Industries LLC and you will be very happy with the results and hope you have Josh ans his crew as your movers..

So far.....GREAT service!

Great experience, no worries

easy to work with and responsive

U-Haul came through for me from the disastrous Pack-Rat container not holding any of my furniture. I was able to find a 26' U-Haul truck at the last minute, store my things in a U-Haul storage for 2 weeks in Texas and was able to rent another U-Haul truck to have the movers move me into my new place in TX. Thank goodness for U-Haul. All in all Pack-Rat was useless, was told the wrong info for holding a 4 bedroom home. I would never use 1-800-PACK-RAT or any type of container again.

Excellent communication, on time, organized. Would use again.

Excellent Joshua and cory and Danielwere very professional and their job and arrive timely and completed everything loading perfect

Only way to go.....prompt, VERY customer friendly.

They did good. Office worked well with me when my plans changed.

Awesome service. Steve was phenomenal. They were willing to run through a whole number of options to pull different levers on price, timing, space, storage/transport, to find the option that worked perfectly for me.

Great service all around from both sides Georgia and Florida. Thank you thank you god bless each and everyone who helped with our move.

Is working out great so far. We can move and take our time.

Containers in good condition. Able to correct mistake of missing lock within the hour. Very timely in all communication. We ended up needing an extra container and during very busy time for them, they were able to arrange the delivery and pick up in time we needed. Have already recommended to a friend.

1800Packrat and hireahelper is the way to move long distance when you don't know the area, and haven't made friends yet to help unload your belongings. Simple. Would do it again.

PackRat was cheaper than other competitors, but there were just a bunch of careless mistakes all along the way. The driver who delivered the container did not write the serial number of the container down correctly. The driver who picked up the full container thought he was picking up an empty container because the wrong color of hi-lighter was used on the form. I was billed twice for the initial deposit. The "move coordinator" didn't communicate very well, and failed to tell me anything about when my container actually left the initial warehouse and arrived at the other, or anything about final delivery or retrieval of the empty container. Granted, none of the above are very much of a big deal on their own, but when applied in combination their power to erode the confidence, reputation & professionalism of the company should not be overlooked. Sure, you get some cool stuff like a bunch of packing blankets & a lock. But I'm of the opinion that those are no substitute for a firm that has their act together.

So far Rat Pack has lived beyond expetations, but it is yet to be delivered. This will be complete when the move is complete.

Have used pack rat twice and very happy with their service and communication very professional

I would recommend pack rat easy way to move

Very good service. Would definately recommend

Pack rat had the most affordable portable storage unit out there for our local move. We underestimated how much stuff we had and had to rent another - the 16' pod was way too small for the things we were putting in storage! Took several days to schedule another. The driver had trouble unloading the pod on the city street in front of our house - he needed more than the 3 car lengths we had reserved.

Pack- Rats was an excellent company to work with up until the payment side. On the day I set my appointment the woman on the phone was extremely customer service savoy. She worked hard to earn my business. She was so good that I canceled my move with "PODS" because of their lack of customer service and her willingness to make me happy. I had unusual requests and Pack- Rats accommodated me with everything. The drivers were courteous, thorough and made you feel good about using the company. The only thing that was frustrating was the end when we tried to do a third party payment and was told that we could take a picture and send the info via e-mail by a gentleman which seemed easy enough but Deborah B who was the payment advisor said she couldn't except this because it wasn't in a PDF format. This is were things got extremely frustrating because everything was packed so we had only our phones and being it was in the middle of moving going to a computer or fax place was difficult. I felt that Deborah was at a computer and as the gentleman had said earlier he could change the file to PDF on his end if needed. I am not sure if Deborah just didn't know how to do this or she didn't understand how stressful it is to move across state. We just wanted to pay them so our items could be on the way. In the end we paid to download an app on our phone to send Deborah B a PDF of signatures and ID pics so that we could get the move going. It was too bad that this happened at the end as everything before this experience with Deborah was very easy, friendly and topnotch for "Customer Service". I can tell you Deborah didn't care about retaining my business like the first Gal I spoke on the phone with and scheduled my service with, moving is stressful enough and we just didn't need the "attitude" on top of everything else that was going on.

Container was delivered and moved on time. Unfortunately due to pick up scheduling had to pay for about 9 days for it to sit in my drive way empty.

My move is yet to be complete. I can't review Pack Rat yet.

I have not received my belongings yet but will let you know after I unpack.