PackRat Company was great. Third time I've used them and all of the people I dealt with were very kind. I would recommend 1-800-PackRat.

Communication was average. They delivered on what was expected. It took a couple of days to get the container out removed which was not expected. PODS quote was a bit higher but if I have to do it again I will try them. They seemed to be a bit more organized and professional then Pack-Rat.

The container has not arrived, but so far so good.

Great experience. Helpful every step of the move. We felt that our money was well spent ! We would use them again !

Haven't yet completed the other side of our move. Pack Rat was much nicer and more helpful on the phone organizing the move than other companies. Felt like the pricing was a little arbitrary in that there are different promotions all the time so you could get a much better deal a day after you book and they can't really do anything about it. But overay, they were very responsive and easy to work with. Delivery of the pods at our starting location and transfer to storage went smoothly and as planned.

Excellent, the best way to go. Service was cordial, flexible and knowledgeable at every point in the chain!

Pack-rat and Hire-a-helper did a wonderful job in moving us from Washington to Utah. I would recommend them to anyone wanted to move no matter how far the move is. There were respectful of our belongings, were very helpful and courteous.

Company had best storage pod on market, good customer service. Price included extras.

They did a very good job.

No problems in my experience moving cross country to California. Drivers in both cities were great and very accommodating. I was referred to PACK RAT over Pods by a friend due to their prior experiences with both, I'm glad I went with PACK RAT. I heard Pods containers are not made of metal and smell!

good so far on the delivery end...pick up is in a week..

Used 1-800-Pack-Rat for storage containers. The guys answering the phones and the driver were super friendly and helpful. Extremely impressed with the service and would highly recommend.

They were on schedule, kept me informed of every step and were careful with my belongings. I would not hesitate to use them again.

Could not be happier with Family Movers and Pack-Rat. Excellent experience and will always choose Family Movers and Pack-Rat for all of my moves.

After a few minor scheduling snafus (which the Cherry Hill office handled seamlessly) the delivery and pick up of pods went well. Drivers were friendly.

Pack Rat is an affordable solution for long distance moving. Their whole team has been very professional.

Great experience with our moving. Highly recommended!!

Great company to work with! Always professional and helpful!

Once the container is delivered to Dallas and and loaded I will finish my review.

They were great! Were able to drop off and pick up in the given times I had, and were willing to work with me to have a drop-off and a pick-up in the same day. They also lowered their price when I told them that I could find a lower price with another competitor.

packed belongings into container and sent it to the container storage facility. they were prompt both delivering and picking up

High commendations to both Packrat and Smart Move LLC.

the workers from the company in Arizona who unloaded out items did a good job. However the ones who packed it in Coweta, Oklahoma did not pack good and the TV was damaged.

What more can I say, If you are thinking of hiring these people, don't think twice. You will surely not be disappointed. All communications are clear and concise and the two workers exceeded my expectations. They helped make it painless and pleasant.

1-800PackRat gave me the most flexibility to load, transport and unload my belongings. A 30-day window for me to arrange for my schedule. They had excellent communication and performed as agreed. I have not unloaded my containers so I cannot give a full review at this time. At this time I would recommend this company.

Excellent, just takes awhile to show up.

I was happy with packrat especially Tania in sales China one of my ordinator.

Very professional. Everything arrived as expected. Will use them again if we move again.

Much less expensive than moving companies. Empty containers were delivered and picked up on-time. Had to wait for delivery of full containers even though I asked for them at least a week before the delivery date.

perfect to deal with and yes I would them again. thanks again

Excellent service. Highly recommend.

They were good for moving the bulk of our household, still will need to use U-Haul for the remainder.

Excellent way to move!

We loved how Josh of A.B. Industries LLC moved our stuff into the packrat. I hired three people for 4 hours and Josh was so good they were done in one hour. Hire a helper did refund one hour. Hire A.B. Industries LLC and you will be very happy with the results and hope you have Josh ans his crew as your movers..

So far.....GREAT service!

Great experience, no worries

easy to work with and responsive

U-Haul came through for me from the disastrous Pack-Rat container not holding any of my furniture. I was able to find a 26' U-Haul truck at the last minute, store my things in a U-Haul storage for 2 weeks in Texas and was able to rent another U-Haul truck to have the movers move me into my new place in TX. Thank goodness for U-Haul. All in all Pack-Rat was useless, was told the wrong info for holding a 4 bedroom home. I would never use 1-800-PACK-RAT or any type of container again.

Excellent communication, on time, organized. Would use again.

Excellent Joshua and cory and Danielwere very professional and their job and arrive timely and completed everything loading perfect

Only way to go.....prompt, VERY customer friendly.

They did good. Office worked well with me when my plans changed.

Awesome service. Steve was phenomenal. They were willing to run through a whole number of options to pull different levers on price, timing, space, storage/transport, to find the option that worked perfectly for me.

Great service all around from both sides Georgia and Florida. Thank you thank you god bless each and everyone who helped with our move.

Is working out great so far. We can move and take our time.

Containers in good condition. Able to correct mistake of missing lock within the hour. Very timely in all communication. We ended up needing an extra container and during very busy time for them, they were able to arrange the delivery and pick up in time we needed. Have already recommended to a friend.

1800Packrat and hireahelper is the way to move long distance when you don't know the area, and haven't made friends yet to help unload your belongings. Simple. Would do it again.

PackRat was cheaper than other competitors, but there were just a bunch of careless mistakes all along the way. The driver who delivered the container did not write the serial number of the container down correctly. The driver who picked up the full container thought he was picking up an empty container because the wrong color of hi-lighter was used on the form. I was billed twice for the initial deposit. The "move coordinator" didn't communicate very well, and failed to tell me anything about when my container actually left the initial warehouse and arrived at the other, or anything about final delivery or retrieval of the empty container. Granted, none of the above are very much of a big deal on their own, but when applied in combination their power to erode the confidence, reputation & professionalism of the company should not be overlooked. Sure, you get some cool stuff like a bunch of packing blankets & a lock. But I'm of the opinion that those are no substitute for a firm that has their act together.