My pod is not scheduled to be picked up until July 16 so I cannot complete my review yet.

They were great. At one point there was a slight mix-up about removing one storage cube and delivering another and the guys at the warehouse corrected the problem and everything happened as scheduled. I definitely would use them again.

I originally was going to go with Pods, and was all signed up when my brother was reading terrible reviews about them. We looked into the Pack Rat and were impressed with what we read, so we called, and had a great conversation with the Representative. We hung up, thought about it a few minutes, called back and reserved! I wasn't sure if 1 16ft container was enough, so they recommended I order an additional 8 ft to be staggered a few days later, that way I could cancel if I needed it. Well thank goodness I did because I needed it. Everything happened the way they said it would, I even had to change a few of the delivery and pick up days, and they made it happen for me. The nicest people ever to do business with! Thanks to all of you.... I would definitely use them again

The containers arrived on time and were picked up on time. Easy to work with and will answer your questions.

They were on schedule on able to accommodate my request. Nothing was damaged in the move.

We were able to fit our two bedroom townhouse with a finished basement into two containers. Nathan, who delivered and picked up our containers was very friendly and woked with us to find the best placement of the containers. He also went out of his way to make sure he could pick up both containers as soon as possible! We were very happy with our experiance.

Great job. Thanks so much.

Good value and excellent service on both ends.

Movers came on time and did a great job.

They were tying to accommodate us.

Using the PackRat containers (needed 16 ft plus an 8 ft) was the best choice for making my move. The containers were clean, delivered and picked up as scheduled. Customer service was great, no matter how many times I called or asked questions, they were polite, respectful and reassuring. I chose PackRat because I wanted the security of knowing I packed my own items, I had the key to the container and no one else had access to my property. I would highly recommended PackRat to anyone moving or needing storage. If I ever need to move again I will most definitely use PackRat services again.

Condition of the containers was pretty good. They're not the best design - it was kind of hard to find places to tie down the load.

The drivers on both the delivery to my old and new house were excellent. They had the placement down to a science.

Great service and when I had question they gave me answers.

Took too long to pick up the empty container....11 days.

These 2 young men did and all around fantastic job. They should be recognized for the professionalism and kindness.

Next time I will have to get rid of some stuff or hopefully there is a bigger pod.

just brought part of my furniture, not the master bedroom and dinning room

the delivery guys were awesome. The sales and support staff just ok. They were pricey, and it cost a little more than quoted. They could have provided more input on the move and regulations.

Stored contents of my hangar.

We are very displeased with the Pack Rat process. Consistently, we were not able to obtain the status of our unit. Also, after the unit was deposited at our new home address, and it was unloaded, it had to remain in our driveway for six days, until Pack Rat could send a resource to pick it up. Their scheduling is horrible. We would never use them again, nor recommend them to anyone.

Do not care to comment

They called me less than 24 hours before my pod was to be delivered and said they could not deliver it. We had to rent a truck to load and then drive to the warehouse to unload it into our pod. It was very stressful and unacceptable to cancel on us at the last minute.

Excellent company and did a super job and would highly recommend them......................

We used an old dominos truck that pack rat sent out because the containers we not offered in my area. I would try contacting old dominion directly if I were going to move again. I have a feeling it would be cheaper to cut pack rat out as the middle man. No issues and using pack rat trailor service was cheaper than a traditional moving company.

Friendly and customer-service oriented. I was impressed with every aspect of my work with them.

I used Pack Rat container and Copperstate did the unloading. They are great people and a good company

scheduled on line but that did not seem to connect with the actual movers

We are glad we made the decision to go with them. From customer service to the drivers, everyone was very professional. Containers were always dropped off and picked up as scheduled.

would highly recommend them

Did not deliver containers on the day we scheduled weeks in advance. Then se were told that they would deliver us first the next day at 8 am but that didn't happen finally delivered after 7 pm more than 24 hours late. Had to reschedule labor to move us in on a Sunday. Less than satisfied even after a refund of 610 dollars. I spent more than 6000 dollars with 1800 pack rat. Service should have been better.

Pack Rat was on time for both delivery and pick-up. I would recommend them to anyone if needed.

All Delivery service were extremely nice and helpful. Customer Service was very rude and unapologetic when things were delayed. Would not use again.

Great job guys. Thank you for working so hard to get us packed!

OVER ALL GOOD BUT PICK UP OF UNIT WAS DEL A YES BY THREE DAYS.WHICH CAUSED SOME CONSTERNATION WITH OUR NEW COMMUNITY.

These guys were great. They even had to deal with a couple of irrational and angry neighbors regarding the placement of the container. They were completely professional in their handling of combative neighbors and worked out an acceptable compromise. Great job!!!

Very professional and helpful working within our tight schedule. Much better pricing than pods.

Storage was the best solution I could have chosen; everything went smoothly. My furniture remained in good condition during the four months of storage. I would recommend anyone traveling/moving long distance to use this service. It takes out most of the hassle of having to transport your belongings long distance and can potentially save time and money.

Just Loaded so far but pack rat was on time and professional. Will finish the review once we unload at the new destination.

No complaints with storage container company used. They dropped it off, I filled it, they picked it up.

They were excellent. They delivered and picked up the container for this long distance move exactly as scheduled and were very helpful with all of the details and packing suggestions. The staff were outstanding, including their professionalism, courtesy and helpfulness. We would highly recommend them.

WILL LET YOU KNOW WHEN MY MOVE IS COMPLETE.

Great, well planned move for my daughter.

Great move on both ends very happy!

Would use this way again

This was our second pod and it went smoothly. Very hard workers!!

Late drop off and no blankets were provided with the container as promised. The customer service was (and still is) unresponsive and unfriendly. However, when I asked to speak with a supervisor, I received a call by end of day and he listened to my complaint and promised to take corrective action.

Easy, efficient, nice to work with