PODS® Reviews
After 4 years in storage my 16' POD finally had a place to be unloaded. I was very apprehensive of the condition my property and goods would be after so long. Everything was in great shape, the POD was like new, no damage, no water had leaked in, no odd or stale smell. I was very pleased. The customer service was outstanding at all levels. I've used PODS for 3 of my moves across country and would definitely use the again.
Wished that PODS offered another larger size POD. We went with the largest size POD but could've used an extra-large POD. Overall, the POD was clean and operational. My only problem with the POD logistics, is they should calculate door to door mileage and not from their regional centers. We moved only one county away but that changed the POD distribution center which put us over the 50 mile distance and we were considered Long Distance move.
Would get better review if they had brought the blankets I purchased. Instead we had to scramble to buy blankets and I had to use personal blankets which were all ruined with tape and rolling thru the mad. I called and not only asked for my money back but compensation for spending 3 times the amount for the blankets we had to purchase last minute. We got our money back but PODS just apparently ignored my other request for additional compensation. Pods did come in reasonable shape. I’m not sure if they were kept inside during to tropical storm because everything was moist from humidity.
I will never recommend or refer PODs to family or friends, for future moves if I have to hold furniture over for a few days I will pay extra to an actual moving company over using PODs. The savings I supposedly saved ended up costing me way more when it was all said and done because of ineptitude of PODs employees.